In this conversation, Chad and Mary discuss the topic of insights in medical affairs. They address questions and concerns from MSL Leaders and MSLs regarding the impact and communication of insights. They emphasize the importance of clear direction, qualitative metrics, and collaboration between field medical and medical affairs leadership. They also discuss the challenges of tracking and reporting insights and suggest ways to improve the process. Overall, the conversation highlights the need for effective communication and alignment between field medical and medical affairs to drive the value of insights. The conversation explores the importance of communication and feedback in the medical affairs field. It emphasizes the need for medical directors to set clear expectations and communicate with their teams. The conversation also discusses the role of insights in medical affairs and the need to define the starting line and the participants involved. Data analytics is mentioned as a tool to measure the impact of insights, but it is acknowledged that quantifying qualitative metrics can be challenging. The conversation concludes with a discussion on providing feedback and creating an environment where questions and ideas are valued.