Emily shares a story about a Chief of Staff facing resistance from their boss who prioritizes efficiency and speed over detailed planning. The Chief of Staff is encouraged to roll out initiatives that may feel only 60% complete to get things started, with the idea that they can be improved over time. The central lesson is about meeting people halfway and making incremental progress in leadership strategies.

Links Mentioned:

• Clarity Call with Emily

Free Resources:

• Strategic Planning Checklist
• Chief of Staff Skills Assessment Checklist
• A Day in the Life of a Chief of Staff
• Chief of Staff Toolkit

Get in Touch With Emily:

• Connect on LinkedIn
• Follow on YouTube
• Learn more about coaching
• Sign up for the newsletter
• Clarity Call with Emily

Who Am I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Time Stamps:

00:52 The Push for Efficiency
01:27 Implementing Change Gradually

Richard Charette shares his journey from user experience design to becoming a Chief of Staff at Wells Fargo. He discusses the influence of the McChrystal group's four quadrants model on building trust and evolving into a strategic partner. Richard also highlights the importance of extreme ownership and alignment coaching in developing holistic professional leadership like that of elite warriors.

Links Mentioned:

• Connect with Richard Charette on LinkedIn

Free Resources:

• Strategic Planning Checklist
• Chief of Staff Skills Assessment Checklist
• A Day in the Life of a Chief of Staff
• Chief of Staff Toolkit

Get in Touch With Emily:

• Connect on LinkedIn
• Follow on YouTube
• Learn more about coaching
• Sign up for the newsletter
• Clarity Call with Emily

Who Am I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Time Stamps:

03:09 Defining the Chief of Staff Role
11:13 Introduction to McChrystal Group
14:44 The Four Quadrants Model
21:47 Building Trust and Patience
25:37 Extreme Ownership
28:12 Service Mindset and Responsibilities
32:30 Holistic Approach to Performance
40:06 Alignment Coaching and Its Importance

Emily Sander answers a listener's question about getting specific feedback in the Chief of Staff role. She suggests asking more focused questions and tailoring the feedback process to fit individual preferences, like providing options for written or verbal feedback. Emily also highlights the importance of building a culture of open feedback through demonstration and modeling.

Links Mentioned:

• Clarity Call with Emily

Free Resources:

• Strategic Planning Checklist
• Chief of Staff Skills Assessment Checklist
• A Day in the Life of a Chief of Staff
• Chief of Staff Toolkit

Get in Touch With Emily:

• Connect on LinkedIn
• Follow on YouTube
• Learn more about coaching
• Sign up for the newsletter
• Clarity Call with Emily

Who Am I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Time Stamps:

01:52 Initial Feedback and Suggestions
03:10 Specific Feedback Strategies
07:40 Building a Culture of Feedback

Emily Sander hosts Sara Dakin, Senior Coach Network Manager at AceUp, to discuss their coaching platform focused on leadership development using technology and data. They explore the use of 360-degree feedback reports, highlighting strengths and growth areas, with examples of how this has impacted leaders like Sara. They also talk about AceUp's team coaching initiatives and the integration of AI to enhance coaching experiences. Emily has a special connection to AceUp - tune in to hear about it!

Links Mentioned:

• AceUp Website

Free Resources:

• Strategic Planning Checklist
• Chief of Staff Skills Assessment Checklist
• A Day in the Life of a Chief of Staff
• Chief of Staff Toolkit

Get in Touch With Emily:

• Connect on LinkedIn
• Follow on YouTube
• Learn more about coaching
• Sign up for the newsletter
• Clarity Call with Emily

Who Am I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Time Stamps:

00:00 Introduction to Sara Dakin and AceUp
00:38 Overview of AceUp's Mission and Technology
01:38 Emily's Experience with AceUp
02:45 Introduction to 360 Degree Reports
03:18 Sara's Role and Experience with 360 Reports
04:09 The 360 Degree Process and Data Integration
06:05 Understanding Hidden Strengths and Weaknesses
07:18 Reactions to 360 Feedback
09:13 Addressing Reluctance and Creating a Safe Environment
12:03 Core Competencies in 360 Reports
13:28 Typical Reactions to 360 Feedback
19:40 Building Trust Through 360 Debriefs
22:14 Strengths and Coaching Confidentiality
22:22 Anonymized Feedback for Leadership
23:44 360 Feedback and Women Leaders
25:47 Debrief Reports and Data Insights
29:19 Triad Calls and Manager Involvement
34:11 Setting Up Coaching Programs
34:28 Tailoring Coaching to Client Needs
36:10 Preparing Coachees for Coaching
37:02 Explaining Coaching to New Coachees
39:14 The Value of Coaching Relationships
43:07 Upcoming Innovations at AceUp
44:48 How to Get Started with AceUp

Emily Sander discusses the challenges of navigating office politics, identifying the "games" at play, and deciding if you're willing and able to participate. Examples include dealing with strong personalities or working long hours. She also talks about life changes affecting your willingness to play and shares strategies for shifting your approach over time.

Links Mentioned:

• Clarity Call with Emily

Free Resources:

• Strategic Planning Checklist
• Chief of Staff Skills Assessment Checklist
• A Day in the Life of a Chief of Staff
• Chief of Staff Toolkit

Get in Touch With Emily:

• Connect on LinkedIn
• Follow on YouTube
• Learn more about coaching
• Sign up for the newsletter
• Clarity Call with Emily

Who Am I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Time Stamps:

01:21 Common Office Politics Games
02:16 Zooming Out: Evaluating the Situation
03:28 Life Stages and Career Choices
06:18 Short-term vs Long-term Commitment

Emily Sander introduces Rob Giardinelli, an introvert with a long career in the tech industry, who has attended over 2000 networking events and founded Event Mindset to help others with similar experiences. Giardinelli offers specific strategies for introverts, like starting conversations by asking "What brings you here tonight?" and finding conversations at the bar line or during event activities. He also emphasizes introverts' value at events and shares tactics for gracefully exiting conversations and engaging with event hosts.

Links Mentioned:

• Event Mindset Website
• Event Mindset Contact Email: info@eventmindset.com
• Connect with Rob Giardinelli on LinkedIn

Free Resources:

• Strategic Planning Checklist
• Chief of Staff Skills Assessment Checklist
• A Day in the Life of a Chief of Staff
• Chief of Staff Toolkit

Get in Touch With Emily:

• Connect on LinkedIn
• Follow on YouTube
• Learn more about coaching
• Sign up for the newsletter
• Clarity Call with Emily

Who Am I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Time Stamps:

00:00 Introduction to Rob Giardinelli
01:04 Initial Reactions to Networking Events
02:29 Transition and Personal Growth
04:56 Understanding the Value of Events
06:45 Creating Event Mindset
10:46 Practical Tips for Introverts at Events
19:25 Effective Openers for Any Conversation
20:16 Engaging with the Event Host
23:08 Building Confidence as an Introvert
25:51 Navigating Networking Events with a Partner
28:32 Gathering Intelligence at Events
32:46 Graceful Exits from Conversations
34:45 Final Thoughts and Contact Information

Emily Sander discusses how we often let assumptions and predictions about future meetings or situations affect us. She shares examples like a boss announcing role changes and budget approval meetings to highlight the gap between our internal stories and reality. By reflecting on these differences, we can build evidence showing that negative assumptions rarely unfold as imagined and train our brains to expect a more balanced or positive outcome.

Links Mentioned:

• Clarity Call with Emily

Free Resources:

• Strategic Planning Checklist
• Chief of Staff Skills Assessment Checklist
• A Day in the Life of a Chief of Staff
• Chief of Staff Toolkit

Get in Touch With Emily:

• Connect on LinkedIn
• Follow on YouTube
• Learn more about coaching
• Sign up for the newsletter
• Clarity Call with Emily

Who Am I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Time Stamps:

00:59 The Importance of Comparing Assumptions with Reality
01:14 Example 1: New Role Announcement
03:44 Example 2: Budget Approval Request
07:01 The Exercise: Testing Your Assumptions

Rhea Concepcion shares her journey from an Executive Assistant at Ernst and Young to becoming a Chief of Staff in different countries and industries, like LA and Denmark. She emphasizes the importance of adaptability, communication, and building trust. Rhea discusses facing uncertainty in the role and the importance of being kind and respectful while driving business priorities forward.

Free Resources:

• Strategic Planning Checklist
• Chief of Staff Skills Assessment Checklist
• A Day in the Life of a Chief of Staff
• Chief of Staff Toolkit

Get in Touch With Emily:

• Connect on LinkedIn
• Follow on YouTube
• Learn more about coaching
• Sign up for the newsletter
• Clarity Call with Emily

Who Am I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Time Stamps:

00:44 Starting as an Executive Assistant at Ernst & Young
04:04 Global Experiences and Adaptability
09:51 Emotional Challenges and Management
12:22 Communication and Building Relationships
18:01 Navigating Uncertainty
23:09 Advice for Aspiring Chiefs of Staff
26:27 Raising Your Hand for Opportunities