Welcome to the MGMA Insights Podcast, hosted by Daniel Williams. In today’s MGMA Member Spotlight, we feature Tulika Vohra, Director of Operations at University Physicians Associates in Knoxville, Tennessee. Tulika’s career path is unique, as she transitioned from real estate to healthcare, bringing a fresh perspective to medical practice administration. Throughout her journey, she’s leaned on professional development, earning certifications like ACMPE and Lean Six Sigma, and engaging deeply with MGMA’s resources and community. This episode covers Tulika’s inspiring career evolution, valuable insights on certification benefits, and strategies for career advancement. Join us to uncover key takeaways for healthcare leaders seeking growth and improvement.

Key Takeaways:

• Transition to Healthcare: Tulika shares her journey from real estate to healthcare, noting, “In my past life, I was a real estate agent...I just found [healthcare] really fascinating and loved working with [the HR] team.”
• Professional Development and Certifications: Tulika’s certifications include SHRM and a master’s in management and HR from the University of Tennessee. She completed the ACMPE certification through MGMA, saying, “MGMA provided that platform for me.” She notes that the certification “has really helped me understand the domains of different practice management.”
• MGMA’s Impact on Her Career: Tulika credits MGMA with filling essential knowledge gaps, mentioning, “This is the only [conference] I go to every year, and I just love attending this. It’s amazing.”
• Future Goals and the MGMA Fellowship: Tulika’s business case for Fellowship has been accepted, and she’s set her sights on achieving this milestone, saying, “Every year I see people walking on the stage, and I’m like, this next year I’m going to do it.”
• Advice for MGMA Members: Tulika encourages active participation in MGMA’s member communities, sharing, “You put your question out there, there’s always some SME out there who’s going to respond.”

Resources Mentioned:

• MGMA ACMPE Certification Program – Learn about the certification that supported Tulika’s advancement.
• Lean Six Sigma Green Belt Program at the University of Tennessee – A key program in Tulika’s career development.
• MGMA Member Communities – Engage with other healthcare leaders and subject matter experts.

Listen Now:
Join us for this insightful episode as Tulika Vohra shares her journey, professional insights, and practical advice for leaders in healthcare practice management.

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