• How to Effectively Welcome a New Employee
    Jun 16 2025

    First impressions are everything, especially when welcoming a new employee to the team. Just as the leadership team is hoping that they struck gold with their new employee, the new team member is also hoping they risked everything for the right practice. So, these first few days and weeks are critical for setting the right tone and creating a welcoming experience. In this episode, Dr. Kuba and Bethany discuss her second location and the four new team members that she is currently bringing on board. She and Bethany talk about various ways to make the new team members feel welcome while also setting clear role and culture expectations. This episode is a must listen for all practice owners, managers, and team leads!

    Previous Episodes Worth Revisiting:

    The Basics of Team Building

    Thoughts on Employee Retention

    📣June Bonus Content available!! Subscribe to Level 2 to access a fool-proof system for preventing cancellations in your practice. You can’t miss this month’s content!

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    40 mins
  • Summer Fun = Summer Productivity
    Jun 9 2025

    Bethany’s dad, Dr. Jones, is back!! In this episode, he and Bethany discuss the importance of recognizing that restless energy and even apathy that some team members experience in the summer months. It is hard to stay focused on work when we really want to play. Yet, the summer months can often be productive months for the practice IF we have a team that is focused and willing to work hard. Dr. Jones shares some of the small but significant things he has done with and for his team to create the feeling of fun. By incorporating small and simple moments of fun, team members can scratch the itch of summer fun while still being present and productive for the practice. If you need to have a productive summer, you can’t miss this episode!

    Previous Episodes Worth Revisiting:

    Staying Motivated Thru 2024

    What to Do When I Just Don’t Care

    📣June Bonus Content available!! Subscribe to Level 2 to access a fool-proof system for preventing cancellations in your practice. You can’t miss this month’s content!

    Managing Dental Drama Subscription

    Check out THE HUB for essential practice documents. The “Dropping Insurance” buddle is officially available. Buy it today to develop a strategic and successful plan for reducing your reliance on insurance.

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    38 mins
  • Why Training Doesn’t Stick
    Jun 2 2025

    Why are changes and improvements so hard to implement? Maybe we start strong, but then old habits die hard. Or, maybe we never even started with the improvement. Why? In this episode, Dr. Kuba and Bethany discuss the challenge of implementation. They incorporate several real scenarios of team members and discuss the WHY behind the lack of implementation. In one of the scenarios, an attitude of resistance was the cause, while another scenario proved to be simply a “ceiling” issue. In order to correct a lack of implementation, it is critical that team leaders understand their team’s default so that effective long-term solutions can be made.

    Previous Episodes Worth Revisiting:

    Staff Accountability

    Holding Team Members Accountable

    📣June Bonus Content available TODAY!! Dr. Jones joins the bonus episode! He and Bethany discuss the challenge of patient communication. Dr. Jones shares his unconventional way of getting patients to relax through communication. Don’t miss out! Subscribe today!

    Managing Dental Drama Subscription

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    36 mins
  • How to Get the Most Out of a Dental Conference
    May 26 2025

    A dental conference can be so incredibly exciting and ALSO so incredibly overwhelming. It is such an investment of time, money, and energy. So, it is critical to get an excellent return on your investment. In this episode, Bethany gives a specific strategy to ensure that every course attendee (includes ALL team members) gets the most out of the conference. In this episode, she tells course participants to set aside a couple of hours to organize course content into actionable items with specific timelines. If you have had or are going to a dental conference, this episode is a MUST listen!!

    Previous Episodes Worth Revisiting:

    Setting Your Course for Education in 2025

    CE Solution – Best Education Course!

    ⏰📣Don’t miss out on the AAPD special!! For anyone who signs up for the Level 2 Subscription (Practice Pro) by this Saturday, May 31, you get ONE MONTH FREE!! 🫵🎊 Subscribe TODAY!!

    Managing Dental Drama Subscription

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    22 mins
  • Is Dropping Insurance Right for Me?
    May 19 2025

    Can my practice survive if I drop insurance? Where should I begin? What if all my patients leave? – These are just a few of the questions that practice leaders ask when considering whether or not to drop an insurance plan or two. Dr. Kuba and Bethany discuss various points of view with this topic and specifically dig into the important topic of the practice surviving and even thriving after an insurance drop.

    Insurance MAD World Part One

    Insurance MAD World Part Two

    May bonus content is available!! Dig into the nitty gritty details this month and learn how to resolve conflict, review systems, and market to the community! Get your practice and team back on track this month and sign up RIGHT NOW!

    Managing Dental Drama Subscription

    Check out THE HUB for the “How to Drop Insurance” bundle which will be live this week! Don’t waste time creating resources and plans from the ground up. Let us help! Find documents related to morning huddles, offer letters, performance reviews, treatment acceptance, consent forms, and SO much more!!

    Find Bethany and Dr. Kuba at the AAPD this week! They will have the MOST fun booth in the exhibit hall, so be sure to track us down!

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    40 mins
  • How to Know if You Need a Second Location
    May 12 2025

    When do you know if you are TRULY out of space? What are the options to consider to increase space or decrease your patient count? How do you know if you need a second location? In this episode, Dr. Kuba and Bethany discuss the potential highs and the potential lows of starting a second location. They also discuss all of the “signs” that may indicate that you are truly out of space. If you are feeling cramped for space or are thinking about a new business venture with a second location, this episode is for you!

    Previous Episodes Worth Revisiting:

    Charting Your Course to Contentment

    How Many Team Members Do I Need?

    May bonus content is available!! Dig into the nitty gritty details this month and learn how to resolve conflict, review systems, and market to the community! Get your practice and team back on track this month and sign up RIGHT NOW!

    Managing Dental Drama Subscription

    The HUB is live!! Don’t waste time creating resources from the ground up. Let us help! Find documents related to morning huddles, offer letters, performance reviews, treatment acceptance, consent forms, and SO much more!!

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    35 mins
  • Working Mom Guilt
    May 5 2025

    To all of our male listeners, this episode is ABSOLUTELY a must listen for you, even if “Mom” is listed in the title. In this episode, Dr. Kuba and Bethany talk about one thing that is plaguing practice owners, hygienists, RDAs, and business team members alike – working mom guilt. Bethany sits with so many women who are constantly beating themselves up. They want to be better employees but also want to be better moms. They pile expectations on their own shoulders and begin to crumble under the weight of it. Tune in to hear a very freeing perspective from Dr. Kuba and Bethany!

    Previous Episodes Worth Revisiting:

    The “Surface Pressure” is Killing Me, Now What?

    The Importance of Mental Health in the Workplace

    May bonus content is available TODAY!! Dig into the nitty gritty details this month and learn how to resolve conflict, review systems, and market to the community! Get your practice and team back on track this month and sign up RIGHT NOW!

    Managing Dental Drama Subscription

    The HUB is live!! Don’t waste time creating resources from the ground up. Let us help! Find documents related to morning huddles, offer letters, performance reviews, treatment acceptance, consent forms, and SO much more!!

    Don't forget to check out our social media for more
    Managing Dental Drama FB
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    Connect with the Managing Dental Drama Community!
    Managing Dental Drama Membership Club Sign Up

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    Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

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    38 mins
  • Clinical Collaboration with Associates
    Apr 28 2025

    Associate dentists play an important role in private practice. They come alongside the owning doctor and help to carry out the dentistry needed to care for the patient base so that the practicing owner can see more patients, take more time away from the practice, or utilize freed-up time to focus on the administrative needs of the practice. Yet, associateships can cause problems from time to time. In this episode, Dr. Kuba and Bethany discuss additional “yuck” aspects of associateships, and they give several tips on how to eliminate these potential risks.

    Previous Episodes Worth Revisiting:

    How to Search for an Associate

    Should I Sell My Practice?

    April bonus content is available!! It has practice and team boosting ideas including MARKETING tips and suggestions. Get your practice and team back on track this month and sign up RIGHT NOW!

    Managing Dental Drama Subscription

    Missed the previous subscription months? Don’t fret! Go to our subscription page and you can purchase the things you missed! Stay tuned for additional resources at the end of April – The HUB is going to feature so many resources that you need all for individual purchase. Coming soon!

    Don't forget to check out our social media for more
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    Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

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    34 mins
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