• Tech Meets Entertainment: Chick-fil-A’s Big Move & GoldWave's AI Revolution
    Nov 20 2024

    In this episode of Tech WatchRadio, hosts Jay Harrison and Sam Bushman dive into the surprising world of Chick-fil-A’s new entertainment app, designed to engage families with shows, podcasts, and games for children. They explore the implications of this move for both the brand and consumers, as Chick-fil-A branches beyond its restaurant roots into the digital family entertainment sphere.

    Next, the duo spotlights GoldWave’s innovative use of Whisper AI for audio transcription. They discuss how this local machine-based tool is revolutionizing audio editing by adding real-time transcription features that make editing simpler and faster for professionals and novices alike. Wrapping up with an insightful discussion on media company valuations, Jay and Sam analyze why Google dominates the list and how companies like TikTok and LinkedIn are making waves. Stay tuned for tips, tools, and thoughtful takes on how tech serves us—not owns us!

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    25 mins
  • Paywalls, Phishing, and the Price of Progress
    Nov 16 2024

    Tech WatchRadio keeps you plugged into the ever-evolving world of technology so you don’t have to do the heavy lifting. Hosted by Sam Bushman and Jay Harrison, this episode dives deep into the modern challenges of media monetization, debating the growing trend of digital paywalls. The hosts unpack how services like CNN, New York Times, and even streaming platforms like Hulu and Roku are changing their business models, weighing whether the shift toward subscription and tier-based systems is worth the cost—or simply alienating audiences.

    The show also tackles practical tech tips, including an in-depth guide on spotting phishing scams using the innovative SECURE method. Learn how to protect yourself and your company by evaluating suspicious emails step-by-step, from checking the subject line to unpacking attachments safely. Whether you're looking to stay ahead in cybersecurity or gain clarity on tech’s impact on everyday life, this episode equips you with valuable insights to navigate the digital age confidently.

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    25 mins
  • Tech Dependency and Customer Service Woes: Are We Losing Control?
    Nov 13 2024

    In this engaging episode of Tech Watch Radio, Sam Bushman and Jay Harrison dive into the intersection of technology and daily life disruptions. They open with a discussion on the October incident where RentCafe users faced issues paying their rent due to a website crash, highlighting the vulnerability of relying solely on tech solutions for essential tasks. The hosts debate the need for backup payment options, greater grace periods, and improved accountability from tech platforms that handle critical services.

    The conversation shifts to a larger critique of customer service in big corporations. Sam shares personal anecdotes of his frustrations with companies like Zoom, emphasizing the lack of responsive customer support and the rigidity of contract terms that fail to accommodate client needs. He contrasts this with a shining example of stellar service at Less Annoying CRM, a company that offers straightforward pricing, excellent customer support, and flexibility, exemplifying the standard Sam believes companies should aspire to.

    Listeners will be intrigued by the lively commentary on the impact of monopolies and automated customer service on user experience. Sam and Jay make a passionate call for companies to value long-term customer loyalty over short-term gains. This episode is a thought-provoking examination of tech dependency and a rallying cry for better customer service in today’s digital landscape.

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    25 mins
  • Starlink at Sea: The Promise and Pitfalls of Satellite Internet's Next Frontier
    Nov 9 2024

    In this episode of Tech Watch Radio, we dive into the latest on Starlink’s quest to bring high-speed internet to the skies, seas, and remote areas worldwide. Join us as we explore the highs and lows of using Starlink Internet on a cruise ship, where tech enthusiasts’ dreams of seamless connectivity clash with the reality of delays, signal drops, and steep costs. We uncover why Starlink’s service isn’t as flawless as expected, especially when shared with thousands of others onboard, and why its speed is still miles ahead of traditional satellite options.

    We also look ahead to Starlink's bold plans to transform the digital landscape, from SpaceX’s proposal to lower satellite orbits for faster, gigabit speeds to the potential end of the "digital divide" for underserved communities. However, achieving this vision isn't without obstacles—legacy satellite contracts, regulatory challenges, and pushback from major telecom players like AT&T and Verizon stand in the way.

    Whether you're curious about the future of internet access on planes, ships, and in rural regions, or want to know how Starlink could reshape global connectivity, this episode is packed with insights on the technology that's bridging us to the next frontier of communication.

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    25 mins
  • From PlayStation to the Pentagon: How Tech is Shaping War, Wheels, and Weather
    Oct 16 2024

    On this episode of TechWatch Radio, Sam & Jay answer these questions:

    How is the U.S. military utilizing video game controllers in high-stakes situations?

    Why are PlayStation-style controllers becoming essential for modern warfare?

    What caused Volvo to scale back its electric vehicle plans for 2030?

    Are consumers losing faith in electric vehicles, and why are car dealers pushing back?

    How is AI revolutionizing storm prediction and giving weather forecasters a new edge?

    Can small AI companies out predict big meteorology players when it comes to hurricanes?All this and more, right here on TechWatch Radio!

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    25 mins
  • Breaking the Myths: The Truth About Remote Work and Productivity
    Oct 9 2024

    On this episode of TechWatch Radio, Sam & Jay answer these questions:

    Are remote workers really as productive as they claim to be?

    What surprising tasks are remote workers doing during work hours?

    How does working from home compare to office productivity?

    Why do some companies encourage naps during the workday, and is this effective?

    What generational differences exist in work habits for remote workers?

    Are managers and executives multitasking more than regular employees during work calls?

    How can we measure work productivity without micromanaging employees?

    All this and more, right here on TechWatch Radio!

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    25 mins
  • Epic's App Store Ambition & Amazon's Retail Reign
    Sep 18 2024

    We explore two major developments in the tech and retail worlds. Epic Games has made a bold move by launching its own iOS App Store in the European Union, marking a significant challenge to Apple's App Store dominance. This launch, fueled by the EU’s Digital Markets Act, brings games like Fortnite back to iOS after a four-year hiatus. We also dive into Amazon's continued reign as the world's most valuable retail brand, holding the top spot for the ninth consecutive year with a staggering brand value of $308.9 billion. As U.S. retailers dominate the global market, we examine the implications of these shifts for both consumers and competitors.

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    25 mins
  • Tech Turmoil: Microsoft 365 Outages & Canva's Risky Price Hike
    Sep 14 2024

    We delve into the recent turmoil surrounding two major players in the tech world. First, we explore the widespread Microsoft 365 outages that left thousands of users without access to critical tools like email and Teams. Then, we turn our focus to Canva, where a staggering 400%+ price hike for Teams plans has sparked outrage among users. As Canva doubles down on AI, we question whether this aggressive pricing strategy will alienate its core user base. With a broader discussion on the risks of subscription-based models and the potential for these platforms to hold users' work hostage.

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    25 mins