• Phone Call Headaches: Dealing with Difficult Client Interactions

  • Apr 1 2025
  • Length: 24 mins
  • Podcast

Phone Call Headaches: Dealing with Difficult Client Interactions

  • Summary

  • Dealing with difficult clients on the phone can be stressful and time-consuming. In this episode of What The Biz?!, Brigitte and Dan provide actionable advice for navigating these situations with greater confidence and ease.

    Listeners will learn:

    • How to approach challenging phone calls with a calm and solution-oriented mindset.
    • Effective communication techniques for de-escalating tension and finding common ground.
    • Ways to set clear boundaries and manage client expectations to avoid future issues.
    • The importance of documenting phone calls and following up appropriately.

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    Hosts
    Daniel Proczko - myPocketMarketing
    Brigitte Vegter - Vegter Financial

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