🚀 Just wrapped up a fantastic episode on the Practiceology 7 Questions in 7 Minutes podcast with Sharad, VP of Operations at Summit AI.

We dived deep into how AI is transforming front desk operations for healthcare practices—and the real challenges clinic owners face with missed calls and overwhelmed admin staff.

Here are my top 3 takeaways:

🔹 Missed Calls = Missed Revenue: Even a single missed call can cost a clinic thousands in potential lifetime value. Traditional solutions like hiring more staff or relying on outdated voicemail systems often fall short.

🔹 AI as a Front Desk Ally: Summit AI’s intelligent phone agents aren’t there to replace your team—they’re there to supplement them, handling overflow calls 24/7 so your staff can focus on what matters most: patient care and building relationships.

🔹 Build Trust with Your Admin Team: Introducing AI into your clinic is as much about people as technology. Positioning AI as a tool that removes repetitive, process-heavy tasks helps your staff shine in the roles that make the biggest impact.

Want to see how these solutions work in action? Check out their demo or book a discovery call at usesummitai.com.

Is Your Health Business Leaking Money?

Find Out by Completing the FREE 2 Minute Practice Efficiency Survey – PLUS Get a FREE pdf Copy of Paul Wright’s Amazon Best Seller -“How to Run a One Minute Practice” at:

https://www.mypracticeology.com/

FREE “Earn More – Work Less- Kickstart” Session

To find out if you are suitable for the Practiceology™ program – click on the link below and book a FREE “Earn More Work Less – Kickstart Session" with program creator - Paul Wright:

https://www.mypracticeology.com/kickstart

🚀 Thrilled to share highlights from latest Practiceology 7 Questions in 7 Minutes podcast with guest Caelum Trott, a Sydney-based physio clinic owner and founder of Preve

Caelum is also one of the amazing presenters at the upcoming - "Gamechanger - AI Summit for Health Professionals" coming up in late July.

(keep an eye on your email inbox or social media feeds for details on how to claim your FREE summit seat)

Anyway, in this podcast episode, Caelum dives into the real challenges allied health business owners face, especially when it comes to patient non-adherence and how leveraging AI tools can revolutionize patient outcomes and clinic efficiency.

Here are 3 key takeaways for anyone running a physiotherapy or allied health clinic:

• Patient Recovery Happens Between Appointments: A staggering 70% of physio patients self-discharge before full recovery—not due to poor treatment, but because most recovery happens outside the clinic. Ensuring continued motivation and clear guidance between sessions is crucial.

• AI-Driven Tools Save Time and Boost Engagement: Preve uses AI to automatically generate comprehensive treatment plans, exercise programs, and educational resources directly from consult recordings. This not only improves patient retention but also frees up valuable therapist time.

• Clinic Culture & Outcomes Improve with Systems—Not Micromanagement: Instead of micromanaging staff on patient visit averages and rebookings, implementing effective, tech-driven systems leads to better outcomes, happier therapists, and stronger clinic reputations.

Want to learn more about how tech can transform your patient journey and business?

Check out Preve here: https://preve.co

Is Your Health Business Leaking Money?

Find Out by Completing the FREE 2 Minute Practice Efficiency Survey – PLUS Get a FREE pdf Copy of Paul Wright’s Amazon Best Seller -“How to Run a One Minute Practice” at:

https://www.mypracticeology.com/

FREE “Earn More – Work Less- Kickstart” Session

To find out if you are suitable for the Practiceology™ program – click on the link below and book a FREE “Earn More Work Less – Kickstart Session" with program creator - Paul Wright:

https://www.mypracticeology.com/kickstart

🚀 Excited to share insights from my latest conversation with Niky Hamilton on the Practiseology “7 Questions in 7 Minutes” podcast!

We dove deep into the Ultimate Leadership and Culture Transformation Program for allied health practice owners—a game-changer for those looking to lead better, build thriving teams, and reclaim their sanity.

Here are my top 3 takeaways:

🔹 Prioritize Self-Leadership First
Before you can lead others, get your own “fuel in the tank.” Prioritize your own health, sleep, and emotional regulation to avoid burnout and make clear business decisions.

🔹 Don’t Try to Be All Things to All People
Many practice owners wear too many hats. Niky emphasized the value in seeking outside help, training, and focusing on your strengths—don’t be afraid to delegate so your team can thrive.

🔹 Shift Your Mindset: Be at Cause, Not at Effect
Successful leaders take accountability. Rather than blaming external factors when things go wrong, step into a solution-focused mindset and take ownership of finding answers.

🎁 As a bonus, Niky’s program now includes a one-on-one Leadership Mastery Super Session—personalised support to help you get started on your leadership transformation journey.

If you’re ready to boost your business results, foster a loyal team, and enjoy more freedom, check out the program here:

pages.mypracticeology.com/leadership

Is Your Health Business Leaking Money?

Find Out by Completing the FREE 2 Minute Practice Efficiency Survey – PLUS Get a FREE pdf Copy of Paul Wright’s Amazon Best Seller -“How to Run a One Minute Practice” at:

https://www.mypracticeology.com/

FREE “Earn More – Work Less- Kickstart” Session

To find out if you are suitable for the Practiceology™ program – click on the link below and book a FREE “Earn More Work Less – Kickstart Session" with program creator - Paul Wright:

https://www.mypracticeology.com/kickstart