Training your staff is easily one of the most important things to get right if you want to set them up for success and make sure your customers are getting a great experience every time. Every place has their own way of doing training and most of it is cobbled together from different sources in a desperate bid for a positive outcome. The result if all to often a staff that is under prepared, frustrated leadership, and guest experiences inconsistent standards.

Today on Shift Break we will be talking about the absolute best way that every coffee bar should be training their staff in order to bring provide excellence day in, and day out.

I know that seems like a big statement. All coffee shops? Yes, I truly believe and have seen time and again, that if you apply this approach in your shop you will see a real and substantial improvement in morale, consistency, and quality

Related episodes:

• 235 : 4 Tips for Training your Staff
• 296: Holistic Barista Training w/ David Castillo of Go Get Em Tiger , Los Angeles
• 301 : Hiring and Training for Excellence
• 339 : What Good Barista Training Produces
• 191 : Retraining your Staff on new Standards
• 178 : Training Masterclass w/ Emma Haines of London School of Coffee and Caffeina Consulting
• 130 : Anne Nylander | Training Principles for Specialty Coffee Professionals
• SHIFT BREAK: Detail Oriented Staff Starts With You
• You Need to Prioritize In-House Training!

If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email chris@keystothshop.com of book a free call now:

https://calendly.com/chrisdeferio/30min

Thank you to out sponsors!

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