The first episode in this series is in fact really the essence of dealing with a customer! Being Accountable!
It will show that it's vastly within than without or external.
It is much more than all the promotion, marketing, branding and millions spent on a product.
Accountability is like breathing, it's essential and basic. The impact of being unaccountable is like a tsunami is the making, only to destroy the foundation of a company and destroy it forever.
That's how important being accountable is, maybe even more than being human.
Let's explore this topic further and listen to the podcast! May your bring endless smiles to a customer!
May 11 202211 mins