As a leader, are your attempts at intended appreciation with your team falling flat? Maybe it's because you're not speaking their language. Today, I'm talking with Dr. Paul White, the man who literally wrote the book on appreciation at work. He is the co-author of the book, Five Languages of Appreciation in The Workplace. It is hands down one of the best books that leaders can utilize in order to grow their sense of effective communication with their teams. 

Dr. Paul explains “Not everybody feels appreciated in the same way.” In our conversation we cover the five languages of appreciation being words, quality time, acts of service, tangible gifts, and even physical touch.

APPRECIATION IN THE WORKPLACE MAKES SENSE FOR BUSINESS

We also discuss how appreciation can help increase a business’s bottom line. For instance, if your team feels valued, they're more likely to be cheerful and helpful to the customers to get a problem solved. This positive action could mean repeat business. Dr. Paul and I take on many aspects of appreciation in the workplace. My hope is this conversation may illuminate the need to be more intentional with the communication of appreciation as leaders, as team members—both professionally and personally. 

• Behind the book, The 5 Languages of Appreciation in the Workplace including collaborating with co-author Gary Chapman.
• Employee engagement isn’t what leaders should be focusing on and instead what leaders should be focusing on.
• Why compensation and financial reward is a poor long-term motivator.
• How appreciation makes a difference in an organization.
• How to transform a toxic workplace into a place that is healthier and vibrant. 

Until next time, lead well!

Bill 

Connect with Dr. Paul:

Paul’s Blog: https://www.appreciationatwork.com/blog/

Paul's LinkedIn Profile: https://www.linkedin.com/in/paul-white-ph-d-3178276/

Get the Book: Five Languages of Appreciation in The Workplace

Connect with Bill:

Book a time to speak

Web: https://www.theinnovatusgroup.com

LinkedIn: https://www.linkedin.com/in/bill-perry/

Twitter: @innovatusgroup

Instagram: https://www.instagram.com/thebillperryshow/

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EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com 

It is a new year. It's a new decade. Welcome to 2020! With these moments on the calendar, there's always the hope of great change. But the reality is the movement of dates on the calendar doesn't create change, something else has to happen. Very little change occurs until you make a significant change in the way you see the world. And this is the topic of this week’s podcast episode.

A BETTER VERSION OF YOUR LIFE BEGINS WITH A BETTER UNDERSTANDING OF YOURSELF

By better I don't mean earning a greater revenue or obtaining more success. These things are valuable. When I talk about better I mean less entangled and becoming more available to the people you serve (family, team, community). Change cannot be based on what's going on outside. It really has to begin on the inside. And this can actually pose a challenge to many.

CHALLENGE YOUR MINDSET IF YOU’RE GOING TO GET BETTER

You have to challenge your own mindset if you're going to get better. Oftentimes, pushing through challenges to come out as a better version of yourself—you cannot not get there alone. Leaders need other leaders. Peers need other peers. You need people in your corner who have experienced the same challenges, the same threats, or the same types of successes. We need others to fuel our endeavors in order to afford us the sense of safety which comes from knowing our struggles aren't unique—even though our paths may be different. In actuality, our journeys are more the same. 

Leaders who are free in themselves will encourage freedom in those they're given to serve. If we, as leaders, are still trying to get our needs for safety and survival met, we will never be fully available to give anything more to those who are making the journey with us. 

Until next time, lead well! 

Bill 

Connect with Bill:

Book a time to speak

Web: https://www.theinnovatusgroup.com

LinkedIn: https://www.linkedin.com/in/bill-perry/

Twitter: @innovatusgroup

Instagram: https://www.instagram.com/thebillperryshow/

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com 

Ho, ho, hold on…you don’t like Christmas? I understand this season can be painful for some. It can be a season where depression and suicide rates are on the increase. Or perhaps, as you get older the events of Christmas don’t match the warm, sentimental memories you carry for the season. Today, I want to offer you a message of kindness and hope.

YOU CAN’T SLOW THE CLOCK

The holiday season is filled with frenetic energy and pressure. You are faced with doing the right thing plus fulfilling obligations to be at all of the holiday social engagements. The reality is you can’t slow the clock. But you can positively influence the movement of your soul as it responds to the movement of time. I want to offer you a couple of recommendations to help make the season a little bit easier to manage.

BE KIND AND GIVE YOURSELF MERCY

This season offer the gift of kindness to those around you. Everyone around you is in a great battle. I also would like to ask you to offer yourself the gift of mercy. You don’t need to do it perfectly, but I'm pretty confident you can do it. When you offer yourself the gift of mercy, only then are you able and free enough to give unto others the gift of kindness. Be kind to them and to yourself this holiday season.

Until next time, lead well! 

Bill 

Connect with Bill:

Book a time to speak

Web: https://www.theinnovatusgroup.com

LinkedIn: https://www.linkedin.com/in/bill-perry/

Twitter: @innovatusgroup

Instagram: https://www.instagram.com/thebillperryshow/

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com 

Do you know how much it costs an organization when employees are not engaged? It can be very costly to the bottom line. Employee engagement is a vital piece to any organization and effective coaching on the part of your management and leadership can be a solution to engaging employees. 

My guest today is Keith Webb. Keith has years of experience training individuals about how to effectively coach others in their organizations within their spheres of influence. 

Employees want to be heard, be respected, and be involved with the decisions affecting them. In this episode we discuss the fact that good managers recognize the importance of asking for input from their employees. Having input makes employees  feel appreciated and valuable. Having a voice makes them feel as though they matter. 

LISTENING IS KEY IN COMMUNICATION WITH EMPLOYEES

When you give people a voice, it is critical to listen to them. People tend to only listen for about 17 seconds before they interrupt with a thought or a question. However, as effective managers, it’s critical to really listen to your team members about the matter you are discussing with them. You may find that coaching them through a situation goes much quicker when you know exactly what they are discussing! We will discuss more about listening and other traits to help you as their coach to grow your team!

Episode Highlights:

• What coaching really is
• Keith’s biggest challenge as he moved into coaching
• The deeper level of coaching
• What leadership should do to promote employee engagement
• Understanding the difference between advising and coaching
• How to adjust the expectations of employees
• Keys to effective listening and the importance of open questions
• Curiosity is an important leadership trait
• The time effective coaching takes as you encourage ownership and accountability of your team

Until next time, lead well! 

Bill 

Connect with Keith Webb:

Website: http://keithwebb.com/ 

Creative Results Management: https://creativeresultsmanagement.com/

LinkedIn: https://www.linkedin.com/in/webbkeith/

Connect with Bill:

Book a time to speak

Web: https://www.theinnovatusgroup.com

LinkedIn: https://www.linkedin.com/in/bill-perry/

Twitter: @innovatusgroup

Instagram: https://www.instagram.com/thebillperryshow/

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com 

Emotional intelligence is a skill that is so important to everyone, including those in leadership. My guest this week is Teresa Quinlan. She has over two decades of experience in learning and development, and she has spent the last 15 years training leaders and their teams, giving particular attention to the area of emotional intelligence. On this episode, she helps us understand why we need to develop that area of our lives and how to go about doing it. 

In a very simple way of putting it, emotional intelligence is growing your capacity to understand your emotions and use that information to be more effective. And in this episode, we discuss the fact that emotional intelligence is a skill that can be developed. There are strategies you can use to identify your triggers and manage how you handle them. 

It can be hard to pay attention to yourself when sources of stress are coming at you. However, especially as leaders, it is important to be self-aware so you that you can manage your responses as you handle not only your situations but those of others you manage as well. We will discuss ways to become more self-aware so that you can always bring your best to your life - whether that is your personal life or your life at your business.

• Emotional intelligence as an approach to drama in any relationship, whether that is personal or executive
• What emotional intelligence is
• How emotional intelligence can change and develop
• The components of emotional intelligence
• How stress affects our self-awareness
• What the ROI is on developing emotional intelligence with regards to businesses
• How emotional intelligence affects drama in a positive way
• The influence of emotional intelligence on the accountability of team members
• Directing people beyond your scope of ability when you realize additional professional guidance is necessary
• Some effective immediate strategies to develop your self-perception

Until next time, lead well! 

Bill 

Connect with Teresa Quinlan:

Website: IQEQTQ

YouTube: Teresa Quinlan

LinkedIn: Teresa Quinlan

Connect with Bill:

Book a time to speak

Web: https://www.theinnovatusgroup.com

LinkedIn: https://www.linkedin.com/in/bill-perry/

Twitter: @innovatusgroup

Instagram: https://www.instagram.com/thebillperryshow/

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com 

Today I’m talking with Jennifer McClure, a former executive recruiter and HR executive who offers a wealth of knowledge on the subject of corporate leadership. Jennifer is here to talk to us about developing corporate leaders and the importance of employee appreciation.  

It seems like common sense that people want to be appreciated, they want to feel like the work they do, matters. We’ll discuss the old adage that people don’t leave companies, they leave managers and how employees want to know that someone’s paying attention. It may be easy for people to jump ship when times get tough, if they don’t feel a connection with management, so we’ll cover how to avoid this downfall.    

Jennifer will share with us, a time she thought she was doing everything right, until she found out she wasn’t. One of her best employees left, and thankfully, that employee opened up to Jennifer about why she was leaving. This gave her the opportunity to make changes in the way she managed, and create more meaningful connections with the employees under her care.  

• People don’t leave jobs, they leave managers
• Managing people the right way
• How to create meaningful connections with your employees
• Making your appreciation intentional
• Avoiding stereotypes, especially about generations
• The importance of feedback
• How technology has allowed us to be more connected

Until next time, lead well! 

Bill 

Connect with Jennifer McClure:
Podcast: Impact Makers Podcast with Jennifer McClure

Facebook: http://www.facebook.com/JenniferMcClureSpeaker

Instagram: https://www.instagram.com/impactmakerspodcast/

LinkedIn: http://www.linkedin.com/in/jennifermcclure

Twitter: https://twitter.com/JenniferMcClure

Connect with Bill:

Book a time to speak

Web: https://www.theinnovatusgroup.com

LinkedIn: https://www.linkedin.com/in/bill-perry/

Twitter: @innovatusgroup

Instagram: https://www.instagram.com/thebillperryshow/

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com 

The holiday season is my favorite time of year. I grew up in a great family situation where holidays were marked with extended family time together with good food and great family engagements. However, there is a lot of pressure attached to the holidays. This year, I would encourage you to take a step back and relieve some of that stress during this busy season. 

While the season is filled with joy, for many leaders it can be the most stressful time of the year. This has to do with making year-end numbers, increased activity with teams, and the distractions facing team members as they move through the holiday season and its many events. We spend 93% of our lives indoors - in an artificial environment. Take some time to get outside and move around to breathe. 

GIVE YOURSELF THE GIFT OF MARGIN THIS YEAR

It is important to remember to be good to yourself during the holidays. Give yourself some room to connect, create joy, and create time for rest. It is important to relax and release stress - whether that means taking time to walk and breathe deeply or to isolate yourself some other way to recharge a bit so you can bring your whole self to others.

• With so much pressure during the season, it is okay to skip some obligations to relieve some of this stress
• Question your involvement in things that take away from your joy
• Reasons why many leaders point to this time of the year as the most stressful 
• The importance of taking time to connect with your family
• A great idea for separating yourself from tech 
• How to create margin for yourself
• How to connect on a level that brings you life and joy 

Until next time, lead well! 

Bill 

Connect with Bill:

Book a time to speak

Web: https://www.theinnovatusgroup.com

LinkedIn: https://www.linkedin.com/in/bill-perry/

Twitter: @innovatusgroup

Instagram: https://www.instagram.com/thebillperryshow/

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com 

Today I welcome friend and business leader, Charles Weathers to the show. I've known Charles for some time, and I've benefited from his extensive knowledge of leadership development.  Charles spends time working with nonprofits and faith-based organizations. He loves working with them because they share his heart for the community. He has worked to help these companies with board development, governance, leadership development and strategic planning. 

Today, boards have a broad range of Gen X, Boomers, Gen Y and Millennials. Companies must find ways for these groups to work together if they are going to sustain their business. Interacting with intention and working together to overcome stereotypes will go a long way toward building trust and successful relationships.  

Backward thinking often gets in the way of forward progress. The “we’ve never done it that way before” mentality stalls progress and causes organizations to crumble. Businesses must be willing to engage in conversations about the future and look at things from new perspectives. 

• How board leadership is changing
• The positive impact of intergenerational boards
• A strategic plan is a mindset, not a piece of paper
• Setting the organizational culture
• How culture is a primary indicator of sustainability
• Facilitating courageous conversations
• The danger of agreement 
• Being seen, heard and valued
• Building trust through vulnerability
• The inclusion illusion

Until next time, lead well! 

Bill

Episode Resources:

Connect with Charles Weathers:

Website: charlescweathers.com

Twitter: http://www.twitter.com/charlesweathers

LinkedIn: https://www.linkedin.com/in/charlesweathers/

Connect with Bill:

Book a time to speak

Web: https://www.theinnovatusgroup.com

LinkedIn: https://www.linkedin.com/in/bill-perry/

Twitter: @innovatusgroup

Instagram: https://www.instagram.com/thebillperryshow/

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors, create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com