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In this episode of The Complete Agent Podcast, hosts Dave Warburton, Ian Storey, and James Kendall dive into their latest wins in the property market, with a focus on team building, recruitment, and maintaining a growth mindset.

They explore the current market landscape, the vital role of support staff, and the marketing strategies driving their business forward. The conversation also delves into the launch of a new lettings business, highlighting the importance of asset management, premium service, and strong negotiation skills.

Packed with practical advice, this episode offers valuable insights for agents looking to scale, strengthen their teams, and grow both sales and lettings arms of their business.

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Send us a text

Email us succeed@thecompleteagent.co.uk

In this episode of The Complete Agent Podcast, host Dave Warburton is joined by Ian Storey and James Kendall for a dynamic conversation with Heather Staff, co-founder of Street Group.

Heather shares her journey from chartered accountant to proptech leader, offering valuable insights into the future of estate agency. The discussion covers market trends, the evolving role of technology and AI, and the importance of communication, culture, and client experience in agency life.

Heather also opens up about building a successful business with her brother, the importance of psychological safety in retaining top talent, and the critical role workplace culture plays in long-term success.

Packed with real-world examples and forward-thinking perspectives, this episode is a must-listen for agents looking to stay ahead in a rapidly changing industry.

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Send us a text

Email us succeed@thecompleteagent.co.uk

In this episode of The Complete Agent Podcast, James Kendall and David Warburton share a behind-the-scenes look at the realities of estate agency life—from tough client conversations to missed opportunities and everything in between.

The conversation covers:
🔹 Insights from the super prime market and how they apply to all levels of agency work
🔹 The importance of tone and communication in winning and retaining clients
🔹 Lessons learned from lost listings and how to turn setbacks into growth
🔹 Drawing parallels between coaching kids’ football and managing client relationships
🔹 The power of client reviews, pricing strategy, and preparing for the spring market surge
🔹 Why a structured approach to onboarding and lead generation can make all the difference

With honest reflections and practical takeaways, this episode is essential listening for agents looking to sharpen their client engagement and stay ahead in a competitive market.

🎧 Tune in now to The Complete Agent Podcast!

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