Episodes

  • 63. Writing our Q1 Market Update, What’s inside and what’s shaping the market.
    Apr 10 2025

    Send us a text

    Email us succeed@thecompleteagent.co.uk

    In this episode of The Complete Agent Podcast, hosts Dave Warburton and James Kendall break down the highs and lows of the property market in Q1. They share real insights from their agency, covering everything from valuation challenges and buyer behaviour to the wider economic factors shaping the market.

    They explore how agents can stay ahead by understanding local developments, improving their marketing efforts, and engaging with their communities. The conversation is a timely reminder that, despite uncertainty, people will always need to move — and there are clear opportunities for those who are ready to adapt.

    Join our private Facebook group - https://www.facebook.com/groups/911153513904767/

    Show more Show less
    43 mins
  • 62. Growing your team and JK Starts a Letting Business?
    Apr 4 2025

    Send us a text

    Email us succeed@thecompleteagent.co.uk

    In this episode of The Complete Agent Podcast, hosts Dave Warburton, Ian Storey, and James Kendall dive into their latest wins in the property market, with a focus on team building, recruitment, and maintaining a growth mindset.


    They explore the current market landscape, the vital role of support staff, and the marketing strategies driving their business forward. The conversation also delves into the launch of a new lettings business, highlighting the importance of asset management, premium service, and strong negotiation skills.


    Packed with practical advice, this episode offers valuable insights for agents looking to scale, strengthen their teams, and grow both sales and lettings arms of their business.


    Join our private Facebook group - https://www.facebook.com/groups/911153513904767/

    Show more Show less
    46 mins
  • 61.World Class Culture with Special Guest. Heather Staff Co-Founder of Street Group.
    Mar 27 2025

    Send us a text

    Email us succeed@thecompleteagent.co.uk

    In this episode of The Complete Agent Podcast, host Dave Warburton is joined by Ian Storey and James Kendall for a dynamic conversation with Heather Staff, co-founder of Street Group.


    Heather shares her journey from chartered accountant to proptech leader, offering valuable insights into the future of estate agency. The discussion covers market trends, the evolving role of technology and AI, and the importance of communication, culture, and client experience in agency life.


    Heather also opens up about building a successful business with her brother, the importance of psychological safety in retaining top talent, and the critical role workplace culture plays in long-term success.


    Packed with real-world examples and forward-thinking perspectives, this episode is a must-listen for agents looking to stay ahead in a rapidly changing industry.


    Join our private Facebook group - https://www.facebook.com/groups/911153513904767/

    Show more Show less
    1 hr
  • 60. From Super Prime to Saturday Football: What Coaching Kids Taught Us About Clients
    Mar 22 2025

    Send us a text

    Email us succeed@thecompleteagent.co.uk


    In this episode of The Complete Agent Podcast, James Kendall and David Warburton share a behind-the-scenes look at the realities of estate agency life—from tough client conversations to missed opportunities and everything in between.


    The conversation covers:
    🔹 Insights from the super prime market and how they apply to all levels of agency work
    🔹 The importance of tone and communication in winning and retaining clients
    🔹 Lessons learned from lost listings and how to turn setbacks into growth
    🔹 Drawing parallels between coaching kids’ football and managing client relationships
    🔹 The power of client reviews, pricing strategy, and preparing for the spring market surge
    🔹 Why a structured approach to onboarding and lead generation can make all the difference

    With honest reflections and practical takeaways, this episode is essential listening for agents looking to sharpen their client engagement and stay ahead in a competitive market.

    🎧 Tune in now to The Complete Agent Podcast!


    Join our private Facebook group - https://www.facebook.com/groups/911153513904767/

    Show more Show less
    54 mins
  • 59. Inside the world of Super Prime - with Special Guest Matthew Addison Smith
    Mar 13 2025

    Send us a text

    Email us succeed@thecompleteagent.co.uk

    In this episode of The Complete Agent Podcast, the hosts dive into the super prime property market, exploring current trends, the power of networking, and how social media is reshaping the industry.

    Joining them is Matthew Addison Smith, a seasoned expert in the super prime sector, who shares his journey and proven strategies for success. The discussion covers:

    🔹 Market trends in the high-end property sector and what’s driving demand.
    🔹 The importance of networking and community in securing premium listings.
    🔹 Lead generation strategies tailored for the luxury market.
    🔹 How to manage client expectations and navigate complex negotiations.
    🔹 The future of the super prime market and where the biggest opportunities lie.

    Packed with high-value insights, this episode is a must-listen for estate agents looking to break into or elevate their game in the super prime sector.

    🎧 Tune in now to The Complete Agent Podcast!

    Join our private Facebook group - https://www.facebook.com/groups/911153513904767/

    Show more Show less
    1 hr and 5 mins
  • 58. Building a winning culture and AI in Estate Agency
    Mar 9 2025

    Send us a text

    Email us succeed@thecompleteagent.co.uk


    In this episode of The Complete Agent Podcast, James Kendall, David Warburton, and Ian Storey catch up on their weeks, sharing key updates on the real estate market, sales performance, and team dynamics. They dive into the importance of cultivating a positive workplace culture and how it directly impacts success.

    The conversation covers:
    🔹 Insights from a recent mastermind event, including the power of direct mail strategies.
    🔹 How AI is transforming the real estate industry and why agents need to embrace it.
    🔹 The role of team management and workplace culture in driving business growth.
    🔹 The importance of service quality over price and how to stand out in a competitive market.
    🔹 Why staying connected with clients and leveraging data is crucial for long-term success.

    With practical strategies and forward-thinking insights, this episode is essential listening for estate agents looking to stay ahead of industry changes while maintaining a strong business foundation.



    Join our private Facebook group - https://www.facebook.com/groups/911153513904767/

    Show more Show less
    56 mins
  • 57. The Important of Strong Client Relationships
    Mar 1 2025

    Send us a text

    Email us succeed@thecompleteagent.co.uk


    In this episode, David Warburton and Ian Storey dive into their latest experiences in the property market, sharing key insights on what’s working right now in real estate. From building strong client relationships to innovative marketing techniques, they explore the strategies that make a real impact.


    💡 Topics covered include:

    ✔️ The power of social media & video content in property marketing

    ✔️ How AI is streamlining estate agency processes

    ✔️ The importance of seasonal photography to enhance property appeal

    ✔️ Why clear communication with clients is crucial for success

    ✔️ The key steps to prepare properties for market readiness


    If you’re looking to stay ahead in a changing market, this episode is packed with practical takeaways. Listen now and level up your agency game! 🎧


    Join our private Facebook group - https://www.facebook.com/groups/911153513904767/

    Show more Show less
    50 mins
  • 56. Partner Agent Mini-Series Roundup.
    Feb 20 2025

    Send us a text

    Email us succeed@thecompleteagent.co.uk

    In this episode of The Complete Agent Podcast, James Kendall and David Warburton dive into key aspects of the real estate market, covering everything from personal updates to market trends, price reductions, and the commercial decisions shaping today’s industry.

    The conversation explores:

    🔹 The importance of price reductions and managing client expectations in a shifting market.

    🔹 Lessons from recent podcast guests on experience, team dynamics, and branding.

    🔹 The challenges and opportunities of the partner agency model and what it takes to succeed.

    🔹 How lead generation and differentiation can help agents stand out in a competitive landscape.

    🔹 The critical role of consistency, growth, and a strong support network in long-term success.


    With practical insights and strategic advice, this episode is a must-listen for estate agents looking to navigate the evolving market with confidence.


    🎧 Tune in now to The Complete Agent Podcast!


    Join our private Facebook group - https://www.facebook.com/groups/911153513904767/

    Show more Show less
    1 hr and 8 mins