The Debt Collection Drill

By: John K. Rossman
  • Summary

  • Moss & Barnett, John Rossman, and Mike Poncin are pleased to present the audio blog series, The Debt Collection Drill. John and Mike provide sage tips and ongoing intelligence for debt professionals. In the blog archive, you can review detailed tactics on emerging issues in the credit industry and their analysis and solutions to the challenges the collection industry faces daily. John and Mike invite your readership and comments.
    © Copyright The Debt Collection Drill
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Episodes
  • Legally Deleting a Credit Bureau Tradeline
    Sep 30 2021

    In the latest episode of the Debt Collection Drill podcast series, Moss & Barnett attorneys Aylix Jensen, Michael Etmund and John Rossman provide specific guidance on the circumstances in which a collection agency may legally delete all information previously furnished to a credit reporting agency, also known as a tradeline deletion. 

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    12 mins
  • Does Your Collection Agency Name Violate Regulation F?
    Aug 26 2021

    Regulation F contemplates debt collectors communicating with consumers using a scripted “limited content” voicemail message which contains the business name of the debt collector, but “does not indicate that the debt collector is in the debt collection business.”  While consumer advocates agree that this limited content message will be extremely beneficial to consumers, debt collectors must proceed cautiously with implementation to ensure full compliance with all requirements of the limited content message contained within Regulation F.

     

    In this episode of the Debt Collection Drill podcast, Moss & Barnett attorneys John Rossman, Sarah Doerr and Brad Armstrong provide practical guidance for implementation of the Regulation F limited content message and the attorneys also examine the legal restrictions regarding the use of certain words in a collection agency name.  

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    16 mins
  • Landmark Victory! Debt Collector Did Not Deceive Debtor Who Refused to Give Name
    Apr 13 2021

    A debt collector must verify the identity of a communication
    recipient to ensure a right-party contact while also avoiding a disclosure
    about the existence of the debt to a third-party. Thus, a debt collector
    must, when asked, provide meaningful information about the purpose of
    a telephone call to a third-party – even when the third-party refuses to
    identify herself – without disclosing that the call is an attempt to collect
    a debt.
    In the latest episode of the Debt Collection Drill podcast, Moss &
    Barnett attorneys John Rossman and Mike Poncin are joined by attorney
    Aylix Jensen who elaborates on her recent, complete victory in Federal
    Court establishing that a debt collector did not violate the FDCPA by
    stating it was a “financial services company” calling regarding a
    “personal business matter” to an unidentified individual – the Plaintiff –
    who the Court identified as the correct “customer for the account.”

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    13 mins

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