What’s the secret to less stress, more productivity, and happier patients? A new management approach could be the key to transforming your dental practice from chaotic to efficient. In this episode, award-winning author and consultant Karyn Ross introduces the Toyota Way Lean process and explains how to implement its principles to address system breakdowns, proactively prevent problems, and empower your team.

We discuss why you need a dedicated office manager in your practice, how to effectively train employees, and more strategies to improve workflow and drive growth in your business. Tune in to learn more!

Topics discussed in this episode:

• Applying the Lean Process in your dental practice
• The crucial role of office managers
• How to train office managers in your practice
• Common management mistakes in a dental practice
• How to have difficult conversation with your employes
• Using Lean principles to improve patient care

Sign up for Karyn’s 8-Week Dental Practice Manager Training:

https://www.eventbrite.com/e/dental-practice-manager-training-tickets-1047118047267

Text us your feedback! (please note: we cannot respond through this channel))

If you are ready to increase your new patients and start growing your practice, visit www.relevanceonlinemarketing.com and see what you've been missing with your current company.

I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

You will get:

✓Comprehensive Training to increase profit and engagement in your practice

✓Live Monthly Webinars to teach you how to run your practice

✓Live Question and Answer Sessions to get you help when you need it

✓A Community of practice owners to support and cheer you on

✓System and Protocol Documents to Edit, to standardize your operations

Visit www.DPHPod.com to Learn more.

Unlock the secret to transforming your dental practice with a simple mindset shift from being task-oriented to goal-oriented. Wondering how a mere change in perspective can revolutionize your team’s performance and patient satisfaction? This episode promises to help you redefine the purpose of every action in your practice, much like Howard Schultz reimagined the coffee experience at Starbucks. Join Dr. Paul Etchison, an experienced dental coach and practice owner, as he shares insights and strategies that can elevate your dental practice to new heights, encouraging your team to focus on meaningful interactions with each patient.

Text us your feedback! (please note: we cannot respond through this channel))

I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

You will get:

✓Comprehensive Training to increase profit and engagement in your practice

✓Live Monthly Webinars to teach you how to run your practice

✓Live Question and Answer Sessions to get you help when you need it

✓A Community of practice owners to support and cheer you on

✓System and Protocol Documents to Edit, to standardize your operations

Visit www.DPHPod.com to Learn more.

Have you ever wondered if setting firm boundaries with patients might actually backfire? Join me, Dr. Paul Etchison, as I recount my personal journey through the tumultuous waters of patient management in our dental practice after deciding to go out of network with Delta. This change was intended to empower our team and eliminate disrespectful behavior, but instead, we faced an overwhelming surge in negative interactions and one-star reviews. Reflecting on these challenges, I question whether our previous, more accommodating approach was better at preserving patient loyalty and harmony.

Text us your feedback! (please note: we cannot respond through this channel))

I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

You will get:

✓Comprehensive Training to increase profit and engagement in your practice

✓Live Monthly Webinars to teach you how to run your practice

✓Live Question and Answer Sessions to get you help when you need it

✓A Community of practice owners to support and cheer you on

✓System and Protocol Documents to Edit, to standardize your operations

Visit www.DPHPod.com to Learn more.

Unlock the secrets to building a flourishing dental practice with insights from Dr. Henry Ernst, a seasoned practitioner who transformed his vision into reality. Ever wondered how to scale operations smoothly? Dr. Ernst takes us through his journey from being an associate to a successful practice owner, emphasizing the critical role of demographic research and strategic planning in his rapid expansion from five to eighteen operatories. Learn how he navigated the challenges of managing growth, assembling a capable team, and overcoming the initial apprehensions of practice ownership while maintaining a steady cash flow.

Dr. Ernst highlights the importance of understanding one's "why" in dentistry, inspired by Simon Sinek's teachings, and how a clear purpose can guide professional growth. Tune in to hear about overcoming office politics, empowering team members through innovative methods, and how thoughtful leadership can transform both personal and professional life. Dr. Ernst's narrative offers a powerful testament to the lasting impact of purpose-driven growth in the dental industry.

Text us your feedback! (please note: we cannot respond through this channel))

If you are ready to increase your new patients and start growing your practice, visit www.relevanceonlinemarketing.com and see what you've been missing with your current company.

Please leave a review on whatever app you are listening on! It only take a moment and would make such a difference to our growth!

the DPH Hero Collective will teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.

You will get:

✓Comprehensive Training to level up your team and practice

✓Live Monthly Webinars to make sure you are moving forward

✓Live Question and Answer Sessions to get you help when you need it

✓A Community of practice owners to support and cheer you on

✓System and Protocol Documents to Edit, to standardize your operations

And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.

Visit www.dentalpracticeheroes.com to Learn more.

Unlock the secrets of achieving both personal and professional growth by discovering the transformative power of hiring a coach. Imagine aligning your deepest personal ambitions with your professional goals, creating more time for yourself while reaching financial success. In our latest episode, Dr. Paul Etchison, Dr. Steve Markowitz, and Dr. Henry Ernst candidly share their journey with various coaches—ranging from life to sports coaches—and how coaching has been instrumental in maintaining accountability and uncovering insights that often go unnoticed. By reflecting on the experiences of renowned figures like Tom Brady, we underline the pivotal role of consistent guidance in avoiding pitfalls and fostering development, whether it's perfecting your golf swing or enhancing business practices.

Text us your feedback! (please note: we cannot respond through this channel))

I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

You will get:

✓Comprehensive Training to increase profit and engagement in your practice

✓Live Monthly Webinars to teach you how to run your practice

✓Live Question and Answer Sessions to get you help when you need it

✓A Community of practice owners to support and cheer you on

✓System and Protocol Documents to Edit, to standardize your operations

Visit www.DPHPod.com to Learn more.

Unlock the secrets to transforming those seemingly mundane non-clinical days into powerful opportunities for growth with insights from Dr. Paul Etchison. Ever feel like you're endlessly busy but not making real progress in your dental practice? Dr. Etchison shares his journey and highlights the top three non-clinical activities that can propel your practice forward, starting with the critical examination of key performance indicators like accounts receivable and case acceptance rates.

Text us your feedback! (please note: we cannot respond through this channel))

I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

You will get:

✓Comprehensive Training to increase profit and engagement in your practice

✓Live Monthly Webinars to teach you how to run your practice

✓Live Question and Answer Sessions to get you help when you need it

✓A Community of practice owners to support and cheer you on

✓System and Protocol Documents to Edit, to standardize your operations

Visit www.DPHPod.com to Learn more.

Unlock the blueprint to turning your dental practice aspirations into reality with actionable insights from our latest episode. Discover how setting clear objectives and measuring outcomes can create a culture of continuous improvement and accountability within your practice. With tips on starting small, like auditing a couple of phone calls each week, this episode reveals the power of incremental progress in achieving your dream practice.

Text us your feedback! (please note: we cannot respond through this channel))

Please leave a review on whatever app you are listening on! It only take a moment and would make such a difference to our growth!

the DPH Hero Collective will teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.

You will get:

✓Comprehensive Training to level up your team and practice

✓Live Monthly Webinars to make sure you are moving forward

✓Live Question and Answer Sessions to get you help when you need it

✓A Community of practice owners to support and cheer you on

✓System and Protocol Documents to Edit, to standardize your operations

And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.

Visit www.dentalpracticeheroes.com to Learn more.

Dr. Isaac Hanset, the owner of Gresham Advanced Dentistry, reveals how he overcame the challenges of high turnover and resistance to change to create a thriving dental practice. Through assertive leadership and strategic vision, Dr. Hanset transformed his practice into a successful multi-doctor operation. Listeners will gain insights into his journey, from implementing structured meetings to cultivating a team-driven environment, emphasizing the power of resilience and determination in overcoming professional hurdles.

Text us your feedback! (please note: we cannot respond through this channel))

If you are ready to increase your new patients and start growing your practice, visit www.relevanceonlinemarketing.com and see what you've been missing with your current company.

Please leave a review on whatever app you are listening on! It only take a moment and would make such a difference to our growth!

the DPH Hero Collective will teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.

You will get:

✓Comprehensive Training to level up your team and practice

✓Live Monthly Webinars to make sure you are moving forward

✓Live Question and Answer Sessions to get you help when you need it

✓A Community of practice owners to support and cheer you on

✓System and Protocol Documents to Edit, to standardize your operations

And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.

Visit www.dentalpracticeheroes.com to Learn more.