In this episode of The Dentists Show, Chase and Ryan are diving into the light-hearted side of building a dental practice that doesn’t suck—and the laughs are real. Broadcasting in front of a live audience, the guys take questions from team members and share hilarious behind-the-scenes stories that remind us all how culture, creativity, and a bit of fun can go a long way.

From patient smile ratings to the idea of giving adults a prize box (spoiler: it goes off the rails 😂), they explore ways to make the dental experience memorable for both patients and staff. They also get real about how leadership evolves, how to encourage ownership in your team, and what it really means to create a workplace people want to be a part of.

If you're a practice owner trying to find that balance between high performance and high vibes—or you're just here for the inside jokes—this one’s for you.

• Culture isn’t just built—it’s lived, one weird inside joke at a time.
• A strong practice has both top performers and top culture fits.
• Patient communication should focus on outcomes, not just treatments.
• The idea of a prize box for adults? Surprisingly brilliant... and hilarious.
• Encouraging team ownership helps leaders step back while scaling up.
• A thriving practice has room for both growth and gratitude.

LINKS:

https://www.thedentistsshow.com

Episode Minute By Minute:

• 00:00 – Welcome and live audience vibes
• 01:42 – Rating your smile: 2 out of 10 or 10 out of 10?
• 04:30 – Stickers, kids, and why fun matters
• 06:10 – Should adults get prizes too? Ryan takes it way off script
• 08:45 – Why patients remember feelings, not just treatment plans
• 10:30 – Leadership tip: how to get your time back without burnout
• 12:00 – Wrapping up: Culture-first, performance-aligned practices

Let’s be honest—dentistry doesn’t always feel exciting. But in this episode, we’re flipping that on its head.

We kick things off with a ridiculous idea (but also maybe genius?)—a Cavity Free Club that gives adult patients prizes for staying cavity-free. And yes, the prize box might include beer. Or adult toys. Or boxed wine. Look, we’re brainstorming out loud. 😂

But what started as a joke turned into a real conversation about how to stand out in a fee-for-service or PPO world and how to make dentistry fun again—for patients and providers.

Then we shift gears into something every dentist needs to hear: how to stop over-explaining treatment and start communicating outcomes. We break down our new method for talking with patients using simple “10 out of 10” language—and how it’s changing case acceptance across our offices.

🎧 Hit play to listen now and steal one (or both) of these strategies for your own practice.

• The (maybe terrible, maybe brilliant) “Cavity Club” idea for adults 🏆
• Why a can of beer might be better than a toothbrush giveaway
• The trap of talking treatment when patients want to hear outcomes
• How the “10 out of 10” method improves clarity and trust
• Why fewer options = better decisions (for your patients and your sanity)

LINKS:

https://www.thedentistsshow.com

Episode Minute By Minute:

• 00:00 – Kicking off with chaos + Spokane LaCroix energy
• 01:30 – The Cavity Club idea: beer, wine, and adult prize boxes
• 04:30 – What can you actually give away at a dental office legally?
• 06:00 – Making hygiene fun again when it’s not profitable
• 07:00 – Shifting from treatment to outcome-based case presentations
• 08:30 – Why 3 options is too many—and how to simplify
• 10:00 – Using “10 out of 10 smile” and “function” language with patients
• 12:00 – Real patient consult: when they start using your own words back
• 14:00 – Why simple language like “2 out of 10” beats clinical terms
• 16:00 – How outcome-based framing builds trust and closes cases
• 17:30 – Helping low-confidence doctors simplify their process
• 18:00 – Wrapping up: try it, test it, and let us know if it works for you!

This might be the most philosophical episode we’ve ever done—but stay with us.

In Episode 32, we’re diving into a wild little internet clip that blew our minds and perfectly explains something we’ve both experienced as leaders, dentists, and just regular dudes trying to figure it all out: your reality isn’t always real.

From funny stories about patient delusions (and yes, a surprising amount of cat hair) to the mindset shift that can change your entire experience as a dentist, this episode explores how what you see is often what you’re looking for. And how shifting that lens can change everything—from toxic team culture to your own happiness.

🎧 Hit play now to hear:

• The internet clip that made us question everything (look up “That is Embarrassing” if you’re curious)
• Why your “truth” at work might be clouded by your mindset
• How we accidentally (but intentionally) create September
• The power of choosing your reality—even when your day sucks
• Plus, some hilarious patient stories and unexpected wisdom about Mountain Dew, hair loss, and cat ladies 🐱

If you’ve ever found yourself frustrated with your team, your schedule, or even your own reflection—it might be time to shift what you're looking for.

LINKS:

https://www.thedentistsshow.com

Episode Minute By Minute:

• 00:00 – Welcome to Episode 32 + cat lady definitions
• 03:00 – The “That is Embarrassing” clip + what your brain hears
• 05:00 – Perception vs. reality: the science behind how we process things
• 07:00 – Inter-office drama and how we create our own frustration
• 09:00 – Learning to reflect before reacting (and firing)
• 10:30 – We create what we look for—positivity or problems
• 13:00 – Why September is a myth (unless you believe it’s not)
• 15:30 – Patient delusions and dental misunderstandings 😂
• 18:00 – Leadership mindsets: curiosity vs. judgment
• 19:30 – Joy is a skill, not a default
• 21:00 – The secret to a happier team and better culture
• 22:00 – Gratitude, homeschooling daughters, and Tuesday podcast breaks
• 25:00 – Reframing patient experiences and building trust
• 27:00 – Final takeaway: See what you want to see. Choose joy.