In this episode of The Dentists Show, Chase and Ryan are diving into the light-hearted side of building a dental practice that doesn’t suck—and the laughs are real. Broadcasting in front of a live audience, the guys take questions from team members and share hilarious behind-the-scenes stories that remind us all how culture, creativity, and a bit of fun can go a long way.

From patient smile ratings to the idea of giving adults a prize box (spoiler: it goes off the rails 😂), they explore ways to make the dental experience memorable for both patients and staff. They also get real about how leadership evolves, how to encourage ownership in your team, and what it really means to create a workplace people want to be a part of.

If you're a practice owner trying to find that balance between high performance and high vibes—or you're just here for the inside jokes—this one’s for you.

• Culture isn’t just built—it’s lived, one weird inside joke at a time.
• A strong practice has both top performers and top culture fits.
• Patient communication should focus on outcomes, not just treatments.
• The idea of a prize box for adults? Surprisingly brilliant... and hilarious.
• Encouraging team ownership helps leaders step back while scaling up.
• A thriving practice has room for both growth and gratitude.

LINKS:

https://www.thedentistsshow.com

Episode Minute By Minute:

• 00:00 – Welcome and live audience vibes
• 01:42 – Rating your smile: 2 out of 10 or 10 out of 10?
• 04:30 – Stickers, kids, and why fun matters
• 06:10 – Should adults get prizes too? Ryan takes it way off script
• 08:45 – Why patients remember feelings, not just treatment plans
• 10:30 – Leadership tip: how to get your time back without burnout
• 12:00 – Wrapping up: Culture-first, performance-aligned practices

Let’s be honest—dentistry doesn’t always feel exciting. But in this episode, we’re flipping that on its head.

We kick things off with a ridiculous idea (but also maybe genius?)—a Cavity Free Club that gives adult patients prizes for staying cavity-free. And yes, the prize box might include beer. Or adult toys. Or boxed wine. Look, we’re brainstorming out loud. 😂

But what started as a joke turned into a real conversation about how to stand out in a fee-for-service or PPO world and how to make dentistry fun again—for patients and providers.

Then we shift gears into something every dentist needs to hear: how to stop over-explaining treatment and start communicating outcomes. We break down our new method for talking with patients using simple “10 out of 10” language—and how it’s changing case acceptance across our offices.

🎧 Hit play to listen now and steal one (or both) of these strategies for your own practice.

• The (maybe terrible, maybe brilliant) “Cavity Club” idea for adults 🏆
• Why a can of beer might be better than a toothbrush giveaway
• The trap of talking treatment when patients want to hear outcomes
• How the “10 out of 10” method improves clarity and trust
• Why fewer options = better decisions (for your patients and your sanity)

LINKS:

https://www.thedentistsshow.com

Episode Minute By Minute:

• 00:00 – Kicking off with chaos + Spokane LaCroix energy
• 01:30 – The Cavity Club idea: beer, wine, and adult prize boxes
• 04:30 – What can you actually give away at a dental office legally?
• 06:00 – Making hygiene fun again when it’s not profitable
• 07:00 – Shifting from treatment to outcome-based case presentations
• 08:30 – Why 3 options is too many—and how to simplify
• 10:00 – Using “10 out of 10 smile” and “function” language with patients
• 12:00 – Real patient consult: when they start using your own words back
• 14:00 – Why simple language like “2 out of 10” beats clinical terms
• 16:00 – How outcome-based framing builds trust and closes cases
• 17:30 – Helping low-confidence doctors simplify their process
• 18:00 – Wrapping up: try it, test it, and let us know if it works for you!

This might be the most philosophical episode we’ve ever done—but stay with us.

In Episode 32, we’re diving into a wild little internet clip that blew our minds and perfectly explains something we’ve both experienced as leaders, dentists, and just regular dudes trying to figure it all out: your reality isn’t always real.

From funny stories about patient delusions (and yes, a surprising amount of cat hair) to the mindset shift that can change your entire experience as a dentist, this episode explores how what you see is often what you’re looking for. And how shifting that lens can change everything—from toxic team culture to your own happiness.

🎧 Hit play now to hear:

• The internet clip that made us question everything (look up “That is Embarrassing” if you’re curious)
• Why your “truth” at work might be clouded by your mindset
• How we accidentally (but intentionally) create September
• The power of choosing your reality—even when your day sucks
• Plus, some hilarious patient stories and unexpected wisdom about Mountain Dew, hair loss, and cat ladies 🐱

If you’ve ever found yourself frustrated with your team, your schedule, or even your own reflection—it might be time to shift what you're looking for.

LINKS:

https://www.thedentistsshow.com

Episode Minute By Minute:

• 00:00 – Welcome to Episode 32 + cat lady definitions
• 03:00 – The “That is Embarrassing” clip + what your brain hears
• 05:00 – Perception vs. reality: the science behind how we process things
• 07:00 – Inter-office drama and how we create our own frustration
• 09:00 – Learning to reflect before reacting (and firing)
• 10:30 – We create what we look for—positivity or problems
• 13:00 – Why September is a myth (unless you believe it’s not)
• 15:30 – Patient delusions and dental misunderstandings 😂
• 18:00 – Leadership mindsets: curiosity vs. judgment
• 19:30 – Joy is a skill, not a default
• 21:00 – The secret to a happier team and better culture
• 22:00 – Gratitude, homeschooling daughters, and Tuesday podcast breaks
• 25:00 – Reframing patient experiences and building trust
• 27:00 – Final takeaway: See what you want to see. Choose joy.

This one’s a little different… and a lot more fun.

For the first time ever, The Dentists Show is coming to you LIVE (well, sort of). We sat down in front of a room full of incredible team members and fellow dentists to answer real, unscripted questions about practice ownership, partnerships, leadership, fee-for-service dentistry, and everything in between.

From the unexpected benefits of buying a “run-down” practice… to navigating associate relationships… to how we really feel about scaling too fast—this episode pulls back the curtain on what it takes to build a thriving dental business without losing your mind (or your passion).

If you’re growing a practice, leading a team, or just wondering if this dental thing is supposed to feel this hard… this one’s for you.

🧠 You’ll hear:

• Why fee-for-service isn’t about better margins—it’s about better relationships
• The hard truths about team fit, culture, and letting people go
• What makes a partnership work (and what causes them to crash)
• Why more offices ≠ more happiness (trust us)
• And how to find your passion again—even if it’s not clinical work

🎧 Hit play to listen now—and don’t forget to share it with another dentist who could use some clarity.

LINKS:

https://www.thedentistsshow.com

Episode Minute By Minute:

• 00:00 – Welcome to our first live audience episode
• 01:30 – Why we started the show + Spokane love
• 03:00 – What the show is really about: clarity, ownership, impact
• 05:00 – First audience Q: Fee-for-service fears and skillset doubts
• 08:00 – Why building patient relationships is the real secret
• 10:00 – Associates who do less and make more (and how)
• 12:00 – Is it a mindset or a system problem?
• 14:00 – How our partnership started + our failed verbal contract 😂
• 17:00 – Why most partnerships don’t work
• 19:00 – Ryan’s reflections on choosing the right partner
• 21:00 – What we wish we knew: team misalignment and firing too late
• 24:00 – The compounding cost of keeping the wrong person
• 26:00 – Clinical growth + finding your lane
• 27:00 – What brings you passion? It's not always more money
• 29:00 – How we choose new practices (and mistakes we’ve made)
• 33:00 – Why you shouldn’t scale until your first office is maxed out
• 36:00 – Multi-practice mistakes to avoid
• 38:00 – The truth about money, stuff, and happiness
• 39:30 – Wrap-up: Let us know if you liked this format!

In this heartfelt and hilarious episode, Chase and Ryan reflect on the lessons they’ve learned from a humble old-school veterinarian whose simple advice left a lasting impression. The guys explore what it means to lead a values-driven dental practice in a world obsessed with upsells and upgrades. From nostalgic stories about their early days in dentistry to bold commentary on modern business models, this episode is a call back to service, simplicity, and genuine patient care.

They unpack why the best practices might not always be the biggest, why culture still beats convenience, and what it looks like to “make smiles about more than teeth.” Whether you’re growing a multi-location practice or dreaming of a chill one-chair setup with a dog by your side (no cats allowed, sorry), this one is for you.

👉 You’ll hear:

• The hilarious origin story of The Dentist Show
• Why the “vet mindset” might be the future of great dentistry
• Thoughts on nickel-and-dime businesses and how to avoid becoming one
• How growing a practice doesn’t have to mean losing your heart
• A passionate debate on dogs, cats, and why wet noses might make or break your practice 😂

If you’re ready to rethink what success in dentistry really looks like, hit play now—and then forward it to your team lead, your ops manager, or that front desk MVP who’s ready to level up. Or better yet, send it to another dentist who needs to hear it.

LINKS:

https://www.thedentistsshow.com

Episode Minute By Minute:

• 0:00 – Welcome back to The Dentist Show
• 1:30 – The show almost had a way worse name
• 3:15 – Chase’s dog Boxer and a testicle story you didn’t expect
• 6:00 – Life during dental school + poor pet parenting
• 8:00 – The OG vet who inspired this episode
• 10:00 – Hamburger + rice and the power of simple care
• 12:15 – Why today's businesses always want more money
• 14:20 – Could the one-man-show model still work today?
• 16:10 – Overhead, profits, and what we owe our team
• 17:40 – Efficiency vs. Connection: Striking a balance
• 19:00 – Painting walls after long days and loving the grind
• 21:30 – “If this all ends, I want a dog in the office”
• 23:00 – Dogs = cool, Cats =...internal resorption?! 😅
• 25:00 – Cat herpes, cat people, and accidental science
• 27:15 – The real message: Be the good. Be like the vet.
• 28:30 – Why memories and experiences matter more than money
• 29:00 – Wrap up: Share the episode, especially if you love dogs 🐶

Quarter 1 is officially in the books, and let’s just say—it didn’t go how we thought it would… but maybe it went how we needed it to.

In this episode, we sit down to unpack the highs, the lows, and the surprising leadership lessons that showed up over the past few months. From celebrating major wins across multiple offices to facing hard truths about our own leadership gaps, we’re pulling back the curtain and giving you the real, unfiltered story.

We’re sharing the moments where we got it right, the moments we hesitated too long, and the conversations that changed everything. Plus, why stepping into leadership—even when it's uncomfortable—is the difference between flatlining and real growth.

This isn’t just a Q1 recap—it’s a blueprint for anyone trying to lead a dental practice (or any business) with more clarity, more courage, and a heck of a lot more intentionality.

You'll hear:

✅ Why strong culture without strong performance isn't enough
✅ The hard but freeing conversations that moved our team forward
✅ How hiring—and firing—with clarity changes everything
✅ Ryan’s breakthrough in leadership (and why he's blocking off every future school break 😂)
✅ And our plan to build the highest-performing, highest-paid dental teams possible

If you’re growing a practice—or thinking about it—this is your sign to tighten up your culture, step into stronger leadership, and get your team rowing in the same direction.

🎧 Hit play now and let's dive into everything Q1 taught us (the good, the bad, and the hilarious).

LINKS:

https://www.thedentistsshow.com

Episode Minute By Minute:

• 00:00 – Welcome back + rollerblading jokes and bull skull tattoos 😂
• 02:30 – Spring break chaos and chasing family time
• 04:00 – How Q1 stacked up vs. the end of 2024
• 06:00 – Getting every office profitable (and why that's rare)
• 07:30 – Spokane office turnaround + associate wins
• 09:00 – The power of founder energy in new locations
• 10:00 – Leadership mistakes: waiting too long for hard conversations
• 12:00 – When you know someone’s not a fit—and what to do about it
• 14:30 – Firing the "nicest" people and what it teaches you
• 16:00 – Building leaders who lead better than us 🙌
• 17:00 – Why culture is strong—but performance is the next frontier
• 19:00 – How to balance high culture AND high performance
• 20:30 – Recruiting sixes and sevens—and leveling up fours and fives
• 22:00 – The real goal: building the highest-paid, highest-performing teams
• 24:00 – KPI talk: leading indicators vs. lagging indicators
• 25:00 – Wrapping it up: new patients don't fix everything—systems do

Let’s be real—most don’t into dentistry thinking, “I can’t wait to be the CEO of a fast-growing business.” But then it happens.

In this episode, we talk about what it actually feels like to wear the CEO hat inside your practice. From making hard calls on insurance and team culture to the weight of leadership and wondering if being “the guy” is all it’s cracked up to be—this one's honest, raw, and hilarious (per usual).

We also break down:

• Why Chase was rethinking the whole CEO thing mid-book read 😬
• How Ryan’s been stepping into leadership by still showing up in the operatory
• The tension between scaling and simplifying
• And how different types of dentists need different types of leadership paths (yes, we made ourselves into video game characters...again)

If you're feeling the pressure of running a business and practicing full time, this episode will make you laugh and maybe cry (or at least feel seen). Whether you're solo with one op or overseeing 7+ practices, there’s gold here for anyone trying to lead well without losing it.

👉 Hit play to listen now—then forward it to your team lead, your ops manager, or that front desk MVP who’s ready to level up. Or send it to that other dentist you know needs to hear this.

LINKS:

https://www.thedentistsshow.com

Episode Minute By Minute:

• 00:00 – Welcome to the chaos: voices, video, and Mickey Mouse
• 01:45 – Getting called back into the chair: Chase returns to clinical work
• 03:00 – Turning around an office through treatment planning
• 04:20 – What makes a good CEO? Looking 5 years ahead
• 06:10 – The loneliness of leadership (according to a book we can’t remember)
• 08:00 – Org charts, awkward titles, and the "CEO weight"
• 10:15 – The Chandler insurance debate: drop or double down?
• 12:30 – Are insurance companies helping or hurting?
• 14:30 – The "good stress" that comes with growth
• 16:00 – Chase’s all-star clinical day (root canals and humble brags)
• 18:00 – Wild detour: glow worms, Mickey Mouse accents, and Australia stories
• 23:30 – From hands-on to hands-off: how your role evolves with growth
• 25:00 – Would you ever go back to a tiny practice and no insurance?
• 27:00 – CEO mindset: seeing your practice like a business
• 29:00 – Wrapping it up: be the leader your team needs, whatever your size

We just got back from a full day at the Closing Institute Bootcamp in Dallas—and let’s just say, we’ve got thoughts.

In this episode, we’re unpacking everything from training your front desk team to why your treatment plans are probably overwhelming your patients. You’ll hear our honest takeaways from TCI, some hilarious behind-the-scenes moments from the trip, and why simplifying the plan might be the key to increasing case acceptance.

We dive into:
✅ The difference between a sales script and a patient-centered conversation
✅ Why presenting one clear treatment plan leads to better results (and happier patients)
✅ How to anchor consults so you don’t get lost in small talk
✅ What restaurants, cruise ships, and Costco have to do with dentistry
✅ Plus: The “car analogy” you can steal to help patients actually get the value of your treatment options

This episode is packed with laughs, takeaways, and real talk about growing your practice by getting clear on what your patients actually want.

🎧 Hit play now to hear our full breakdown of Day 1 at TCI—and forward this to a dentist you know who’s stuck giving 4 treatment options and watching patients walk out confused.

LINKS:

• https://www.thedentistsshow.com

Episode Minute By Minute:

• 00:00 – Welcome from Dallas + Alligators and Ironman flashbacks
• 02:30 – Why we're at the Closing Institute Bootcamp (TCI)
• 04:00 – Are new patient problems actually front desk problems?
• 06:15 – The training problem no one talks about in dentistry
• 08:00 – Restaurant training vs. dental onboarding: what gives?
• 09:30 – What stuck out most from the first day of TCI
• 11:00 – Anchoring conversations so consults don’t go off the rails
• 12:30 – Case acceptance: rapport vs. efficiency
• 14:00 – Stop explaining implants—sell the outcome
• 16:30 – Why we need to focus more on aesthetics and function
• 18:00 – The Cadillac vs. Chevy analogy for case presentation
• 21:00 – The partial denture rant + what patients really want
• 23:00 – Only present one plan—here’s why it matters
• 25:00 – The Costco vacuum lesson: help people decide
• 26:30 – Pricing psychology + how we nudge toward better care
• 28:00 – Final takeaways: clarity wins, one plan converts, and patients want outcomes