Episode Summary:

Conflict is inevitable in any workplace, but how we handle it can make all the difference in our growth, relationships, and reputation. In this episode of The Glass Sessions, Courtney and Lauren get candid about the moments when tensions rise on the job, and the strategies they’ve found most effective for navigating those situations with clarity, empathy, and professionalism.

Whether you’re dealing with a difficult teammate, navigating feedback, or trying to hold your boundaries at work, this conversation will give you tools to feel more confident and grounded when conflict arises.

In this episode, we cover:

• Why conflict isn’t always a bad thing, and how it can actually be a sign of engagement

• The difference between healthy disagreement and toxic behavior

• Scripts and mindset shifts to help you approach tough conversations

• Real-world examples from our own careers (yes, including mistakes!)

• When to escalate and when to let it go

  
  

Timestamps:

00:00 Side Chat and what we've learned recently

05:29 Building Sustainable Habits

11:08 Conflict In the Workplace discussion

22:06 Conflict between departments strategies

24:06 Navigating conflict with your manager

37:10 Effective Escalation Models

45:12 Direct Conversations in Conflict

48:31 Is This Okay? Handling Unusual Tasks

Quote we loved from this episode:
"The goal isn’t to win the conflict - it’s to move forward with more clarity and respect."

Links & Resources:

• • Detailed Show Notes
  • The Glass Advisory
• • Have a workplace situation you'd like us to talk through? Submit it here

• 
  If you’re interested in one-on-one career advising or want to partner with The Glass Advisory to support your growing business, visit us at theglassadvisory.com.

How do you feel about networking and the idea of building your professional relationships? Does it feel daunting? Anxiety-producing? Annoying? Tune into this episode of The Glass Sessions if you can relate. Courtney and Lauren have Joe Gilgoff of AG1 to discuss how he's built his professional career by investing in his network, and offers practical tips that make networking easy, fun and meaningful.

Detailed Show Notes: theglassadvisory.com/theglasssessionspodcast

Timestamps

00:00 Side Chat and what we've learned recently

10:36 Meet Joe, VP of Customer Happiness at AG1

19:56 Networking tips and success stories

29:17 The Art of Asking Great Questions

39:40 A little compliment can go a long way

49:53 Is This Okay?

Listener Q&A: Is this Okay?
"My company is hiring, and I was outreached on LinkedIn by an acquaintance that asked me to submit them for the role. Is it okay for me to submit them as a referral for the position even though I've never directly worked with them?" Listen in to hear how Joe, Lauren and Courtney recommend handling a referral request.

Links & Resources:
If you're interested in one-on-one career advising or want to partner with The Glass Advisory to support your growing business, visit us at: www.theglassadvisory.com
Join the Conversation:
Have a question you want us to answer in a future episode? Submit it through our website at www.theglassadvisory.com/contact

Show Summary
In this episode of The Glass Sessions, Courtney and Lauren dive into the real-life challenges of maintaining work-life balance, creating flexibility in your schedule and managing a packed calendar without losing your mind. From funny personal moments to serious conversations around setting boundaries, this episode offers honest insights and actionable advice for anyone trying to do it all without burning out.
They explore:
-How to identify your personal productivity rhythms
-The role of trust and transparency with your manager
-Tips for negotiating a more flexible or accommodating work schedule
-Why boundaries matter (and how to hold them)
-Navigating company culture when it comes to flexibility and PTO
Timestamps
00:00 - Side Chat and what we've learned recently
09:03 - Managing Work Schedules Conversation
12:59 - Office vs. Remote Work
16:30 - Building trust with your manager to promote schedule flexibility
19:01 - Personal Productivity Tips
25:55 - Meeting Strategies and Core Hours
31:35 - Setting Boundaries with Instant Messaging
34:20 - Creating an Inclusive Work Culture
45:06 - Managing a Busy Schedule
Listener Q&A: Is this Okay?
Should managers contact employees about non-urgent work while they’re on PTO? Lauren and Courtney weigh in with their honest takes.
Links & Resources:
If you're interested in one-on-one career advising or want to partner with The Glass Advisory to support your growing business, visit us at: www.theglassadvisory.com
Join the Conversation:
Have a question you want us to answer in a future episode? Submit it through our website at: www.theglassadvisory.com/contact