• The Importance of Customer Service and Innovation in Transportation

  • Jun 6 2023
  • Length: 37 mins
  • Podcast

The Importance of Customer Service and Innovation in Transportation

  • Summary

  • In this episode of Dealer Talk with Jen Suzuki, we sit down with Marlena Jasso, the Vice President of Operations at Autosled, the fastest growing transportation company in the industry!

    Marlena shares her insights on the importance of customer service in the transportation industry and how it has been a key factor in driving the success of Autosled. She also discusses the challenges of implementing new technology and how they have made it easy for people to embrace change, which is essential for growth.

    Throughout our conversation, Marlena highlights the company's innovative approach to client care and how they are constantly evolving to meet the needs of their customers. She also shares some valuable tips for businesses looking to improve their customer service and create a culture of innovation.

    Whether you're in the transportation industry or simply interested in learning about the role of customer service in business growth, this episode is a must-listen.

    Marlena drops a whole lot of inspiration to those of us who serve people in our everyday roles. Some great core fundamentals of building a successful company and team!

    Dealer Talk with Jen Suzuki Podcast |Jennifer@edealersolution.com | 800-625-1590 |edealersolutions.com

    Check out our sponsors!

    LotLinx.com is a VIN Management Platform that enables precision automotive retailing via /AI/ technologies that improves dealership profitability.

    Autosled.com is the next-generation automotive transportation logistics platform and marketplace.

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