Welcome back to The Lindsey Anderson Show! Today, I’m diving into a topic that’s absolutely critical for every business owner: how to build accountability systems for your team. It’s really common to think that leadership alone will drive your business to success—that inspiring and motivating your team is all it takes. But the truth is, if you don’t have systems in place to support that growth, your business will always feel like it’s running on fumes. That’s why today’s guest, Dr. James Chitwood, is joining us to share his expertise on creating those systems and driving true performance.

I’m thrilled to have Dr. James Chitwood on the show today. Dr. Chitwood is an army infantry veteran, former university president, and now a sought-after author and consultant with over 20 years of experience in leadership and organizational development. He specializes in helping organizations treat employees as assets and drive performance through structured systems. His book, Leadership is Not Enough, breaks down why leadership alone won’t fix organizational performance issues. Dr. Chitwood’s approach is all about building lasting success through accountable, high-performance teams.

• Leadership Alone Isn’t Enough: Leadership is important, but without systems to support it, your business won’t thrive. Establishing accountability systems is essential for sustainable growth.
• The Power of Frontline Managers: Frontline managers play a crucial role in holding teams accountable. Investing in their training can create a ripple effect that drives long-term performance throughout the organization.
• Cultural Fit is Key: You need to define your business culture and ensure your frontline managers are implementing it. It’s about having a system that works for your unique organization.
• The Role of Accountability in Performance: Accountability should be viewed as an opportunity for growth, not punishment. When done right, it fosters social bonds, motivates employees, and improves performance across the board.
• AI and Systems in Business: AI can be a powerful tool for enhancing human performance, but it can’t replace the intrinsic drive of people. Systems, paired with human ingenuity, lead to real, sustained success.

• T - Training: Develop a training system where employees are not just trained by external trainers, but by their peers and supervisors. This fosters recognition and reinforces team collaboration.
• R - Recognition: Recognize excellence in your employees. Giving employees the opportunity to train others is a powerful form of recognition that builds social bonds and promotes intrinsic motivation.
• A - Accountability: Every employee should have at least one key performance indicator (KPI). Accountability shouldn’t be a stick—it’s a way to identify areas for growth and give employees the tools they need to succeed.
• C - Communication: Ensure internal communication is robust and transparent. Managers must be trained on how to have meaningful conversations that drive accountability without creating fear or disengagement.
• K - Knowledge Sharing: Foster a culture of collaboration where knowledge is freely shared. This strengthens the overall performance of the organization and keeps the team aligned with the goals.

• Overwhelmed by the Systems: Many business owners struggle with building accountability systems because they feel overwhelmed by the complexity. The key is to understand that once the right systems are in place, you...

Welcome to The Lindsey Anderson Show! Today, we are diving into a topic that is absolutely crucial for every entrepreneur: how to make decisions quickly and confidently. As business owners, we often get stuck in overthinking, waiting for the "perfect" moment, or second-guessing ourselves. The problem? When we hesitate, our business, our bank accounts, and even our social media growth stay stagnant.

In today’s episode, I’m talking with Rugare Gomo, an expert in decision-making, who shares his powerful strategies for breaking through hesitation and making fast, impactful decisions in business. We’ll explore how embracing your values and understanding your core beliefs can transform how you make choices, both big and small. If you’re ready to stop the indecision and start executing, then let’s get started!

I’m so excited to have Rugare Gomo on the show today! Rugare is an expert in decision-making, entrepreneurship, and coaching. He moved from Zimbabwe to Australia at the age of 16, built his legal career from scratch, and now helps high performers eliminate doubt and take bold, confident action in both their personal and professional lives. Rugare’s powerful story and expertise in making fast decisions have transformed his life, and he’s here to share how you can do the same for your business.

• Decision-Making Determines Destiny: The decisions you make determine the course of your life and business. The key to success is making powerful decisions quickly and confidently.
• The Power of Core Beliefs: Our core beliefs are often shaped by external influences, but they’re not necessarily the truth. When we recognize these beliefs as stories, we can rewrite them and take bold actions.
• Overcoming the Fear of Making Mistakes: Many entrepreneurs are afraid of making the wrong decision and stay stuck in indecision. Once you understand that mistakes are part of growth, it becomes easier to make decisions with confidence.
• Live Your Values: When you clarify your values and align them with your actions, decision-making becomes easier because your actions are always aligned with what you truly want.
• Clarify Your Vision: A clear, actionable vision—one that aligns with your values—will guide you through tough decisions and help you take bold action. It’s about becoming who you truly want to be, not just aiming for what you think you should achieve.

1. Pause: When faced with a decision, the first thing to do is pause. This allows you to clear your mind and connect with your deeper vision and values.
2. Acknowledge Your Core Beliefs: Recognize the beliefs that are holding you back. These are often stories based on past experiences, not facts. Once you see them as stories, you can rewrite them.
3. Clarify Your Vision and Values: Get clear on what you truly want to achieve in both your personal and professional life. Let your values guide your decision-making.
4. Journal Your Thoughts: Journaling is a powerful tool to help you process your thoughts, uncover hidden fears, and gain clarity on what’s truly important to you.
5. Take Action: Once you’ve reflected and identified what matters most, it’s time to make a decision and take action. Don’t wait for perfection—move forward and trust the process.
6. Reflect and Learn: After making decisions, take time to review them. What worked? What didn’t? Use these insights to refine your decision-making and keep improving.

As entrepreneurs, we often get caught up in the hustle and grind, overthinking every move. This leads to...

Welcome to The Lindsey Anderson Show! In today’s episode, we’re diving into one of the most crucial aspects of entrepreneurship: resilience. Business is a constant cycle of challenges we have to overcome to level up. Resilience is the key to success, but many business owners and entrepreneurs struggle with it. Without resilience, setbacks feel like roadblocks that leave you stuck, exhausted, and unsure of how to move forward. But with resilience, setbacks turn into stepping stones that help you rise stronger each time.

Today’s guest, Hannah Austin, is here to help us all build resilience and bounce back stronger than ever. She shares her personal journey, proven strategies, and the Burn Bright method, which helps individuals build unshakeable resilience in their personal and professional lives.

Before we dive into the conversation, I want to make sure you know that if you're ready to turn your social media into a client-generating machine, stop feeling overwhelmed, and start building a business that fuels you, I’m offering a FREE social media strategy session. These spots are limited, so apply now at lindseya.com/apply.

Hannah is a bestselling author, international podcast host, and the CEO of She Shatters. She helps professionals and entrepreneurs navigate their challenges, recover from burnout, and emerge stronger. Hannah has been featured on major media outlets like ABC, CBS, NBC, and Fox News. Her podcast, Burn Brightly, is all about building unshakeable resilience in work and life. In today’s episode, Hannah shares her journey, along with strategies for overcoming burnout, building resilience, and living an extraordinary life. Her insights will help entrepreneurs like you navigate obstacles and come out stronger on the other side.

• Resilience is Essential for Success: Without resilience, setbacks feel like insurmountable roadblocks. Building resilience helps you navigate these challenges, turning them into opportunities for growth.
• Mental Health Matters: Ignoring mental health can lead to burnout and physical ailments. Your mental well-being directly impacts your physical health, so taking care of it is essential for thriving in business and life.
• Take Control of Your Life: Many entrepreneurs are living unconsciously, letting external forces take the wheel. It’s time to take control of your life, create a plan, and align your actions with your values and goals.
• Building Resilience with the Burn Bright Model: Hannah’s Burn Bright method is a 6-step model that helps individuals reflect on their lives, identify burnout causes, and create a sustainable plan for resilience and growth.
• The Power of External Reflection: Sometimes, we can’t see our own strengths or potential until someone else reflects it back to us. Asking trusted individuals for feedback can be a game-changer when it comes to making decisions and finding your path forward.

1. Stop and Pause: Take a moment to reflect on your life. This could be as simple as taking a weekend off or just an hour alone to assess your current situation.
2. Identify How You Got Here: Understand the patterns and decisions that led you to burnout or stress. What’s causing your overwhelm? Reflect on your current situation.
3. Recognize Your Symptoms: Physical symptoms of burnout can include headaches, irritability, and body aches. Recognize these signs as indicators of deeper mental and emotional strain.
4. Explore Your Options: Once you understand the source of your burnout,...