What would you do if a natural disaster struck your market, displacing clients, destroying homes, and leaving entire communities in chaos? That’s the reality our guests, Molly de Mattos and Colette Ching, have faced. Today, they’re sharing the models, systems, and mindsets that helped them lead their teams and communities through unimaginable crises.

Molly de Mattos, co-leader of the Matt and Molly Team in Asheville, North Carolina, recounts the devastation of Hurricane Helene, which flooded homes, severed communication, and left her team scrambling to find stability. Colette Ching, operating bi-coastally in Hawaii and California, reflects on the Lahaina fires, one of the most tragic disasters in U.S. history, and the steps she took to care for her displaced agents and clients, even after losing a team member to the fire. Their stories are not just about survival, they’re also about using moments of crisis as opportunities to strengthen relationships, build trust, and grow as leaders.

In this episode, Molly and Colette break down the step-by-step actions they took to rebuild and lead with purpose, from making care calls to organizing resources for their teams and communities. Whether you’re looking to prepare for the unexpected or want to hear how real estate professionals can make a difference when it matters most, this conversation will leave you inspired and equipped to take on any challenge.

Resources:

• Learn more about BOLD
• Read The Daily Stoic by Ryan Holiday
• Order the Millionaire Real Estate Agent Playbook | Volume 2

Connect with Jason:

• Linkedin

Produced by NOVA

This podcast is for general informational purposes only. The guest's views, thoughts, and opinions represent those of the guest and not KWRI and its affiliates and should not be construed as financial, economic, legal, tax, or other advice. This podcast is provided without any warranty, or guarantee of its accuracy, completeness, timeliness, or results from using the information.

WARNING! You must comply with the TCPA and any other federal, state or local laws, including for B2B calls and texts. Never call or text a number on any Do Not Call list, and do not use an autodialer or artificial voice or prerecorded messages without proper consent. Contact your attorney to ensure your compliance.

Imagine a team member whose entire focus is connecting with potential clients, uncovering their deepest motivations, and converting conversations into business opportunities—all while you focus on closing deals. That’s the power of an Inside Sales Agent (ISA), and today we’re unlocking the secrets behind this game-changing role.

Our guest, Anna Krueger, is a true master in the art of ISA hiring, training, and performance. Having trained over 2,000 ISAs, Anna has honed a step-by-step system to help real estate teams find the right talent, prepare them for success, and drive extraordinary results. Whether you’re thinking about hiring your first ISA or curious about how this role fits into the future of real estate, you’re about to get a masterclass in how an ISA can get your goals achieved faster.

Anna shares her transformative journey from high school teacher to ISA expert, and dives deep into the frameworks, strategies, and mindsets that separate high-performing ISAs from the rest. From recruiting tips to conversational tools, this episode is packed with actionable insights that will change the way you approach your business.

Resources:

• Learn more about Anna’s work at sparkingprogress.com
• Read Shift: How Top Real Estate Agents Tackle Tough Times
• Listen to Episode 25. Ben Kinney’s Three Real Estate Success Principles
• Order the Millionaire Real Estate Agent Playbook | Volume 2

Connect with Jason:

• Linkedin

Produced by NOVA

This podcast is for general informational purposes only. The guest's views, thoughts, and opinions represent those of the guest and not KWRI and its affiliates and should not be construed as financial, economic, legal, tax, or other advice. This podcast is provided without any warranty, or guarantee of its accuracy, completeness, timeliness, or results from using the information.

WARNING! You must comply with the TCPA and any other federal, state or local laws, including for B2B calls and texts. Never call or text a number on any Do Not Call list, and do not use an autodialer or artificial voice or prerecorded messages without proper consent. Contact your attorney to ensure your compliance.

What is Nick Waldner’s secret to dominating his market and building an unbeatable online reputation? Client reviews backed by a relentless focus on the consumer experience. Running a team that produces $180 million annually, Nick has cracked the code on delivering an exceptional customer experience all while receiving nearly 2,000 five-star Google reviews.

Nick Waldner is a second-generation real estate agent and has pioneered the use of online reviews as a lead gen model. His team consistently ranks as one of the top-performing in the country. He’s here to share the systems and strategies that make him an industry leader.

Nick Waldner’s success is rooted in his unwavering commitment to delivering exceptional service and empowering his clients to share their experiences online. Whether you’re looking to grow your reviews, improve systems, or balance work and family, this episode is packed with actionable insights you won’t want to miss.

Resources:

• Connect with Nick on Instagram: @nickwaldner
• Follow Nick on Facebook: facebook.com/NickWaldnerTV
• Give Nick a 5-star review: wwtreview.com
• Listen to Episode 13. Building a Real Estate Empire Through YouTube With Ken Pozek
• Order the Millionaire Real Estate Agent Playbook | Volume 2

Connect with Jason:

• Linkedin

Produced by NOVA

This podcast is for general informational purposes only. The guest's views, thoughts, and opinions represent those of the guest and not KWRI and its affiliates and should not be construed as financial, economic, legal, tax, or other advice. This podcast is provided without any warranty, or guarantee of its accuracy, completeness, timeliness, or results from using the information.

WARNING! You must comply with the TCPA and any other federal, state or local laws, including for B2B calls and texts. Never call or text a number on any Do Not Call list, and do not use an autodialer or artificial voice or prerecorded messages without proper consent. Contact your attorney to ensure your compliance.