In this episode of the Quick Lube Expert Podcast, host M. Kevin Davis is joined by special guest Joshua Keeton, Regional Manager at Oil Changers. Josh shares his inspiring journey from working in the fast food industry to becoming a key player in the quick lube industry, highlighting the transferable skills that helped him climb the ranks from an entry-level lube tech to a regional management role.

Josh discusses how the fast food industry’s focus on teamwork, communication, and process adherence translates seamlessly to the quick lube environment. He emphasizes that automotive experience isn’t always necessary for success in the quick lube industry; instead, a strong work ethic and the ability to follow processes can pave the way to a rewarding career.

Kevin and Josh also explore the challenges and rewards of leadership in the quick lube industry, the importance of staying hands-on as you advance in your career, and strategies for hiring and retaining top talent. Whether you’re an entry-level employee or an industry veteran, this episode offers valuable insights into how to grow and succeed in the quick lube business.

For more information and updates, follow us on social media and subscribe to the podcast.

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To learn more about how Quick Lube Expert can help you, visit: https://www.quicklubeexpert.com

To learn more about what M. Kevin Davis has to offer, visit: https://www.mkevindavis.com

Sign up for your FREE Discovery Assessment at: https://www.quicklubeexpert.com/discovery-signup

Get your copy of the Quick Lube Expert Book on Amazon: (CLICK HERE to buy the Book)

To learn more about Cinch and redeem your Gift Card Offer: https://cinch.io/qle/

In this episode of the Quick Lube Expert Podcast, host M. Kevin Davis is joined by JP Scoville from Cinch to explore innovative strategies for customer retention in the quick lube industry. They discuss the power of personalized marketing and customer journey management, sharing valuable insights on how to keep guests coming back. JP reveals a four-phase approach to customer retention, including the importance of timely communication, review generation, and tailored offers. This episode is packed with actionable advice to help quick lube operators enhance their customer experience and grow their businesses.

For more information and updates, follow us on social media and subscribe to the podcast.

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To learn more about how Quick Lube Expert can help you, visit: https://www.quicklubeexpert.com

To learn more about what M. Kevin Davis has to offer, visit: https://www.mkevindavis.com

Sign up for your FREE Discovery Assessment at: https://www.quicklubeexpert.com/discovery-signup

Get your copy of the Quick Lube Expert Book on Amazon: (CLICK HERE to buy the Book)

To learn more about Cinch and redeem your Gift Card Offer: https://cinch.io/qle/

OLE Ep. 116 - Innovating and Adapting in the Quick Lube Industry with Scott Bickley

In this episode, M. Kevin Davis sits down with Scott Bickley, owner of Little Wolf Automotive, to discuss the evolution and challenges of the quick lube industry. Scott shares insights on navigating post-COVID business landscape, the impact of electric vehicles (EVs), and strategies for business growth and employee development. Key takeaways include the importance of adapting to industry changes, leveraging opportunities in vehicle maintenance, and the value of delegating and elevating staff to achieve business freedom.

Be sure to register for the upcoming webinar, "How to Make a First Time Customer a Loyal Customer", scheduled for August 21st at 2pm ET. https://us02web.zoom.us/webinar/register/WN_trPk5TSyRdGoW_tMQahf7g

For more information and updates, follow us on social media and subscribe to the podcast.

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To learn more about how Quick Lube Expert can help you, visit: https://www.quicklubeexpert.com

To learn more about what M. Kevin Davis has to offer, visit: https://www.mkevindavis.com

Sign up for your FREE Discovery Assessment at: https://www.quicklubeexpert.com/discovery-signup

Get your copy of the Quick Lube Expert Book on Amazon: (CLICK HERE to buy the Book)

To learn more about Cinch and redeem your Gift Card Offer: https://cinch.io/qle/

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To learn more about how Quick Lube Expert can help you, visit: https://www.quicklubeexpert.com

To learn more about what M. Kevin Davis has to offer, visit: https://www.mkevindavis.com

Sign up for your FREE Discovery Assessment at: https://www.quicklubeexpert.com/discovery-signup

Get your copy of the Quick Lube Expert Book on Amazon: (CLICK HERE to buy the Book)

To learn more about Cinch and redeem your Gift Card Offer: https://cinch.io/qle/