In this episode, you'll discover:

• Truth: If it’s about the TOR, it’s not about the TIC.
• Identify where you struggle to let go—that’s the next mountain you need to move.
• The more you focus on growing your team, the more your business will grow—and the less it will revolve around you.
• A truly sustainable business is scalable, durable, and transferable—build for the long term.

Episode Highlights

00:52 - Why running your business from workshop to workshop, rather than Monday to Monday, creates sustained momentum and growth.

02:23 - Understand why what’s good for your ego is often bad for your business and how pride can become a major constraint.

05:31 - How unchecked ego robs you of peace and limits the full potential of your business, leadership, and personal life.

08:24 - The concept of "heart, head, hands, feet" as a framework for recognizing and addressing ego-driven decisions.

11:01 - How making your business dependent on you as the leader creates scalability, durability, and transferability issues.

14:32 - How shifting from an ego-driven identity to a CEO mindset allows for sustainable growth and a thriving leadership team.

17:04 - The analogy of metamorphosis, comparing the shift from owner-operator to CEO as the transformation from caterpillar to butterfly.

19:27 - Insights into why building scalable systems, rather than personality-driven leadership, ensures long-term success.

21:46 - The importance of developing your team to build the business, rather than centering success solely on yourself.

26:49 - Dr. Malcolm is joined by Success Partner, Sam Ogutucu, founder of Medic Cloud, who shares how his company helps chiropractors streamline IT infrastructure and X-ray systems for efficient, scalable growth. Medic Cloud optimizes clinic launches, automates workflows, and integrates cost-effective X-ray solutions to maximize efficiency and ROI. Discover how their innovative tech solutions enhance operations, reduce costs, and support seamless practice growth.

Resources Mentioned

Register Now for the TRP Remarkable Team Building Immersion - Feb 28 and Mar 1, 2025 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/

To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo

For more information about Medic Cloud please visit: https://mediccloud.com.au/

Schedule a Brainstorming call with Dr. Pete

Follow Dr Stephen on Instagram: https://qr.me-qr.com/l/riDHVjqt

Follow Dr Pete on Instagram: https://qr.me-qr.com/I1nC7Hgg

Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1

To listen to more episodes visit https://theremarkablepractice.com/podcast/ or follow on your favorite podcast app.

In this episode, you'll discover:

• Why building a diverse team is both challenging and invaluable.
• The key to creating an environment where impatience with process leads to growth.
• Fact: The more process-driven you are, the more patient you become.
• How to develop the maturity to balance urgency and patience—without losing your edge.

Episode Highlights

03:26 - The importance of treating business like a marathon, balancing short sprints with long-term endurance for sustained success.

06:15 -How increased demand can reveal capacity issues and why identifying what would break first is key to future scalability.

08:55 - The difference between patience with people and impatience with process and how it impacts leadership and team dynamics.

12:03 - Why urgency in business is necessary but must be balanced with patience to prevent strained relationships and setbacks.

15:12 - Gain insight into how developing patience in hiring and onboarding processes leads to stronger, long-lasting team relationships.

18:07 - Why scaling a business requires patience with people while maintaining a relentless focus on improving systems and procedures.

20:31 - How hiring for complementary strengths builds a balanced team and fosters long-term business sustainability.

22:26 - Why diverse leadership teams strengthen business outcomes and create an environment for growth and success.

Resources Mentioned

Register Now for the TRP Remarkable Team Building Immersion - Feb 28 and Mar 1, 2025 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/

To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo

For more information about Platinum Systems please visit: https://www.platinumsystem.com/

Subscribe to our newest podcast "Build Your Remarkable Practice" here: https://podcasts.apple.com/us/podcast/build-your-remarkable-practice-for-chiropractors/id1734107477

Schedule a Brainstorming call with Dr. Pete

Dr. Stephen’s LinkedIn

Dr. Peter’s LinkedIn

The Remarkable CEO Website

Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business

In this episode, you'll discover:

• Focus requires skill: Marshalling your 4 limited resources, and those of your team
• Fact: What you stop focusing on shrinks, just like what you focus on grows
• Understand the level of dedication needed to achieve Durability and Transferability
• Success is a sequencing and a timing issue, you’ve got to get them both right.

Episode Highlights

00:52 - Understand the power of focus and its role in differentiating busyness from productivity to drive business growth.

03:05 - Learn how to direct your energy towards the right priorities, ensuring that focus translates into measurable outcomes.

06:04 - Explore why sequence and timing are critical when scaling your business, emphasizing the importance of strategic focus.

08:31 - Discover the concept of operationalizing and professionalizing a business to achieve durability and scalability.

11:02 - Gain insights into when to shift focus from hands-on operations to empowering others to sustain and grow the business.

13:18 - Understand the importance of defining personal and professional success to avoid chasing the wrong goals.

15:52 - Learn how distractions and lack of focus can lead to unintended consequences and undermine long-term business goals.

18:29 - Hear about the challenges of bridging the gap between scalability and durability in building a sustainable business.

20:45 - Discover the necessity of preparing systems and teams before scaling to avoid operational failures.

23:14 - Understand how creating optionality in your business frees up time and energy to pursue new opportunities.

Resources Mentioned

Register Now for the TRP Remarkable Team Building Immersion - Feb 28 and Mar 1, 2025 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/

To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo

Subscribe to our newest podcast "Build Your Remarkable Practice" here: https://podcasts.apple.com/us/podcast/build-your-remarkable-practice-for-chiropractors/id1734107477

Schedule a Brainstorming call with Dr. Pete

Dr. Stephen’s LinkedIn

Dr. Peter’s LinkedIn

The Remarkable CEO Website

Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business

In this episode, you'll discover:

• Answer this question: If I bought your business today, what is the first thing I’d change?
• Next question: Why have you not changed it already?
• Perspective shift – Spend the money you are gonna lose.
• What is your next move?

Episode Highlights

00:49 - Learn how to approach your business with a buyer's mindset, identifying areas that need change to drive immediate improvement.

03:58 - Discover how asking "What would we change first?" helps prioritize key areas for growth and operational efficiency.

06:24 - Understand the role of the accountability grid in assessing marketing, conversion, retention, team, and financial functions.

08:31 - Explore how loss aversion can motivate decisive action to prevent revenue loss and improve profitability.

12:13 - Hear how revisiting systems like check-in and check-out processes can reveal inefficiencies and create immediate revenue opportunities.

15:30 - Learn why systematizing processes and assigning accountability to team members optimizes operational effectiveness.

18:26 - Discover the power of objectivity in business audits, using external perspectives to identify hidden areas for improvement.

20:00 - Gain insights on proven systems and mentorship to guide sustainable scaling and operational excellence.

22:02 - Understand the importance of aligning pricing strategies with market value to optimize revenue and reduce operational stress.

23:11 - Explore why embracing truth over excuses drives growth and ensures long-term business success.

Resources Mentioned

Register Now for the TRP Remarkable Team Building Immersion - Feb 28 and Mar 1, 2025 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/

To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo

Subscribe to our newest podcast "Build Your Remarkable Practice" here: https://podcasts.apple.com/us/podcast/build-your-remarkable-practice-for-chiropractors/id1734107477

Schedule a Brainstorming call with Dr. Pete

Dr. Stephen’s LinkedIn

Dr. Peter’s LinkedIn

The Remarkable CEO Website

Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business

In this episode, you'll discover:

• To start, don’t expect things to change if you are not willing to change
• Follow these 3 steps in order: Operationalize, then Professionalize, then Optimize
• How to determine if you are using the last or the next iteration of your operation and team to optimize your business
• The importance of looking to the future so you can plan and adjust for what’s important next and ultimately.

Episode Highlights

00:49 - Learn how embracing new frameworks like "new wineskins" prepares businesses for growth and adaptability in 2025.

03:58 - Discover the importance of capacity and character as foundational elements for scaling operations and sustaining growth.

06:24 - Understand how outdated methods can constrain growth, emphasizing the need to operationalize, professionalize, and optimize systems.

08:56 - Explore the "rule of ones and threes" to predict challenges at different growth levels and plan effectively for higher revenue and volume.

12:29 - Gain insights into reverse engineering growth by increasing patient attraction through refined internal, external, and digital marketing strategies.

16:38 - Learn how systematizing internal processes and delegating responsibilities create accountability and scalability within the team.

18:16 - Understand how to shift from incremental growth to exponential results by professionalizing roles and optimizing marketing efforts.

20:33 - Discover proven systems and mentorship tools designed to guide businesses in scaling sustainably without reinventing the wheel.

Resources Mentioned

Register Now for the TRP Remarkable Team Building Immersion - January 31 and Feb 1, 2025 in Tampa, FL and Feb 28 and Mar 1, 2025 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/

To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo

Subscribe to our newest podcast "Build Your Remarkable Practice" here: https://podcasts.apple.com/us/podcast/build-your-remarkable-practice-for-chiropractors/id1734107477

Schedule a Brainstorming call with Dr. Pete

Dr. Stephen’s LinkedIn

Dr. Peter’s LinkedIn

The Remarkable CEO Website

Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business

In this episode, you'll discover:

• 2025 is not a continuation of 2024, it’s a new age, a next chapter, the next level.
• What happens when your business doubles in 2025, what breaks?
• You must be deliberate and intentional about optimizing your business for what’s important now, next and ultimately.
• The wineskin is the container, the vessel that will deliver the gift of chiropractic that you’ve received to the world desperate for what you have to offer.

Episode Highlights

01:00 - How the theme of "new wineskin" represents evolving systems and frameworks required to meet the challenges and opportunities of the future.

03:08 - The importance of leaving behind outdated methods, focusing instead on readiness and adaptability for sustainable growth.

05:38 - Why creating a scalable and flexible foundation is essential for 2025.

08:16 - Why the practice of reflection and proactive preparation is critical to handling increased demands in patient volume and team size.

10:43 - The concept of doubling capacity—patients, team size, and systems—and identify what might break under this growth scenario.

13:07 - The importance of calculating capacity and creating accountability within business functions to sustain future growth.

15:24 - The role of an accountability grid in assessing and optimizing key domains like attraction, conversion, and retention.

17:32 - Insights into framing priorities for the next 90 days to build momentum and prepare for doubling business operations sustainably.

18:54 - How aligning immediate actions with long-term goals ensures a smooth transition into higher business demands and opportunities.

20:00 - The importance of integrating vision casting with detailed action planning to create clarity and alignment across your team.

Resources Mentioned

Download your copy of the Accountability Grid here: https://theremarkablepractice.com/podcast-ep287-acctgrid

Register Now for the TRP Remarkable Team Building Immersion - January 31 and Feb 1, 2025 in Tampa, FL and Feb 28 and Mar 1, 2025 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/

To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo

Subscribe to our newest podcast "Build Your Remarkable Practice" here: https://podcasts.apple.com/us/podcast/build-your-remarkable-practice-for-chiropractors/id1734107477

Schedule a Brainstorming call with Dr. Pete

Dr. Stephen’s LinkedIn

Dr. Peter’s LinkedIn

The Remarkable CEO Website

Dr. Stephen’s Book –

The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business