In this episode, “20-60-20: A Leadership Strategy for Change”, Brent discusses his upcoming book "20-60-20," which reveals how effective leaders can transform organizational culture by strategically focusing on different segments of their teams. This principle shows how simple, consistent leadership behaviors can create lasting change even when facing substantial resistance.

Through colorful stories, including the unforgettable "Brass Lady" anecdote about leadership courage, Brent illustrates how consistency becomes your most powerful tool for building credibility when managing change in an organization. "People want to know if you're for real," he explains, highlighting how unwavering resolve distinguishes transformational leaders from ineffective ones. He also discusses how and when to focus on different segments of their workforce, including ‘early adaptors’ and ‘resistors’.

Whether you've inherited a dysfunctional team or simply need to pivot an established culture, this episode provides practical guidance for starting exactly where you are.

Talking Points

• Culture is a direct reflection of what leadership consistently demonstrates every day
• Effective leaders start by investing in and leveraging their supportive 20% to influence the neutral 60%
• Addressing resistors requires clear expectations, support, and sometimes making tough decisions with humanity
• Cultural change can begin at any time by starting small, being authentic about past shortcomings, and demonstrating consistent new behaviors
• Developing other leaders (Level 4 leadership) creates lasting change that extends beyond your direct influence

Brent Ransom and Josh Wilson explore the journey of leadership—wherever you are, from day one to the final stretch.

Brent Ransom is the Founder and CEO of The Sawgrass Group, Inc., a leadership and talent development firm. With nearly two decades of experience and expertise in psychology and HR, Brent brings deep insight into building strong leaders and teams. Together, we’ll share foundational concepts to help you grow and lead with confidence.

Find out more: https://thesawgrassgroup.com

Contact Sawgrass: info@thesawgrassgroup.com

Stress management is a critical leadership skill that directly impacts team performance and organizational culture. We explore how leaders can identify stress triggers in themselves and their teams while developing strategies to maintain balance in high-pressure environments.

• Understanding the impact of workplace stressors
• Recognizing warning signs of stress
• Identifying personal stress patterns and developing self-awareness around your triggers
• Managing difficult relationships with bosses through constructive feedback and boundaries
• Embracing work-life balance as an ebb and flow rather than perfect equilibrium
• Prioritizing self-care as a leadership responsibility (putting on your own oxygen mask first)
• Creating psychological safety for team members experiencing personal challenges
• Being mindful that you may be someone's "last line of defense" during difficult times

Connect with us on LinkedIn at Sawgrass Group or visit our website at thesawgrassgroup.com to learn more about our leadership development programs.

Brent Ransom and Josh Wilson explore the journey of leadership—wherever you are, from day one to the final stretch.

Brent Ransom is the Founder and CEO of The Sawgrass Group, Inc., a leadership and talent development firm. With nearly two decades of experience and expertise in psychology and HR, Brent brings deep insight into building strong leaders and teams. Together, we’ll share foundational concepts to help you grow and lead with confidence.

Find out more: https://thesawgrassgroup.com

Contact Sawgrass: info@thesawgrassgroup.com

Self-awareness and Emotional Intelligence form the foundation of effective leadership, allowing leaders to understand their strengths, weaknesses, and how they fit into the larger organizational puzzle.

• Empathy means recognizing when team members are struggling and initiating supportive conversations
• Leaders must balance empathy with productivity by focusing on helping team members be successful
• Finding mentors who excel at empathy can help those who don't naturally possess this quality
• Understanding personal triggers and stress responses is crucial for emotional self-regulation
• The number one reason people leave jobs is poor relationships with managers, not lack of technical competence
• People remember how you made them feel more than your credentials or technical expertise

Brent Ransom and Josh Wilson explore the journey of leadership—wherever you are, from day one to the final stretch.

Brent Ransom is the Founder and CEO of The Sawgrass Group, Inc., a leadership and talent development firm. With nearly two decades of experience and expertise in psychology and HR, Brent brings deep insight into building strong leaders and teams. Together, we’ll share foundational concepts to help you grow and lead with confidence.

Find out more: https://thesawgrassgroup.com

Contact Sawgrass: info@thesawgrassgroup.com