In this episode of The Thoughtful Entrepreneur, host Josh Elledge interviews Gal Ko, Founder and CEO of BoldPMM. Gal shares his journey from surfing adventures to leading BoldPMM, a product marketing firm focused on helping businesses create compelling stories and scale through strategic marketing. The episode provides valuable insights into overcoming market saturation, using podcasts for strategic marketing, and the importance of storytelling for CEOs and marketers looking to stand out in competitive markets.

Gal Ko emphasizes that effective product marketing is built on one key principle: storytelling. Product marketers must craft a narrative that resonates with their target audience, aligning with their needs, desires, and pain points. This narrative forms the foundation for a company’s go-to-market strategy, ensuring that messaging is consistent and engaging across all channels. By focusing on values and the problems a product solves, marketers can differentiate their brand and build stronger connections with potential customers.

However, Gal highlights a critical challenge—market saturation. With the overwhelming amount of content and ads online, it’s harder than ever for startups and established companies to stand out. Traditional marketing tactics often fail to break through the noise, especially for startups in competitive markets like Israel. Gal recommends diversifying content channels, shifting focus from paid ads to value-driven content, and leveraging niche communities to engage with potential customers directly. This approach not only cuts through the noise but also fosters organic, lasting relationships with customers.

One of the most powerful tools Gal advocates for is podcasting. As an effective marketing tool, podcasts allow for deeper, long-form storytelling that resonates with a targeted audience, including executives and decision-makers. Gal shares that podcast appearances allow business leaders to showcase their expertise, offer valuable insights, and establish authority in their industry. By using podcasts strategically, businesses can amplify their reach, build credibility, and position themselves as thought leaders—especially in competitive markets where breaking through the noise can be particularly challenging.

Gal Ko is the Founder and CEO of BoldPMM, a product marketing firm dedicated to helping businesses create impactful stories and market their products effectively. With extensive experience in marketing and a passion for innovation, Gal works with businesses to differentiate their brands and drive success through strategic marketing efforts.

BoldPMM is a product marketing firm that specializes in storytelling and go-to-market strategy for businesses looking to make a lasting impact in their industries. They help companies build compelling narratives, connect with their target audience, and navigate market saturation to achieve meaningful business growth.

• BoldPMM Website
• Gal Ko on LinkedIn

• Storytelling for Product...

In this episode of The Thoughtful Entrepreneur, host Josh Elledge speaks with Loic Potjes, Founder and Managing Partner of Disruptive Leap. Loic brings decades of executive experience and coaching insight to the conversation, sharing what it really takes to lead effectively in today’s high-pressure business environment. From managing overwhelm and isolation to enhancing team engagement and time mastery, this episode offers a powerful roadmap for CEOs and founders who want to lead with greater clarity, balance, and impact.

Loic opens the conversation with a personal note—his love of wine and community, especially as part of a wine club in Johannesburg. For Loic, passion outside of work fosters connection and personal renewal—qualities that matter just as much in leadership. But when the topic turns to the realities of being a CEO, the tone gets deeper: leadership is often lonely, reactive, and draining.

He explains how many CEOs find themselves overwhelmed, stuck in the busyness of daily operations, and losing clarity on what truly drives business growth. According to Loic, one of the most effective strategies for reclaiming purpose and focus is to transition from reactive task management to a proactive leadership rhythm. That starts with self-awareness: understanding what energizes you, what drains you, and how to build a team that fills your gaps. By making space for strategic thinking and empowering complementary teams, CEOs can realign with their zone of genius and free themselves from burnout.

Loic also discusses the power of consistent communication and engagement. Disengaged teams, he notes, are a global epidemic—with only 8% of French employees reportedly feeling engaged. To counter this, CEOs must not only lead with clarity but also create environments where employees thrive. Engagement starts at the top, and Loic shares practical steps for CEOs to model intentional leadership while nurturing team motivation and accountability.

Loic Potjes is the founder and managing partner of Disruptive Leap, where he coaches CEOs and executive teams to lead with clarity, resilience, and impact. Drawing from his extensive background in leadership, Loic helps clients unlock their potential, align their priorities, and scale both personal and professional growth.

Disruptive Leap is an executive coaching firm focused on helping CEOs and leadership teams transition from reactive management to high-impact, purpose-driven leadership. With a focus on mindset, strategy, and sustainable performance, Disruptive Leap equips leaders to elevate both their businesses and their lives.

• Disruptive Leap Website
• Loic Potjes on LinkedIn

• How Loic uses personal passions to build meaningful professional networks
• The biggest challenges CEOs face: overwhelm, isolation, and time mismanagement
• Why moving from reactive to proactive leadership is key to sustainable success
• Practical tips on building complementary teams and fostering engagement
• Loic’s coaching approach to help CEOs regain clarity and lead with...

In this episode of The Thoughtful Entrepreneur, host Josh Elledge speaks with William Holsten, author of UH-OH! Avoid Unintentional Blunders That Derail Entrepreneurial Success and Goof-Proof Your Business. William brings decades of innovation leadership and entrepreneurial experience to the table, helping founders avoid the kinds of costly mistakes that derail even the most promising ventures. This episode is packed with actionable strategies that help entrepreneurs build self-awareness, minimize risk, and create resilient systems that catch problems before they happen.

William explains that while some mistakes are inevitable in business, many are completely preventable with the right systems in place. One of his most powerful tools, the pre-mortem, helps teams anticipate failure by imagining a project has already collapsed—then working backward to uncover what went wrong. Combined with the use of checklists—borrowed from high-reliability fields like aviation—this method equips business leaders to stay focused during high-stakes decision-making.

He also introduces Kissa Kongo, a physical and verbal confirmation technique adapted from Japanese railway safety protocols. By pointing and speaking aloud during critical tasks—such as verifying data or completing checklists—entrepreneurs can reduce mental fatigue and prevent errors that happen under stress. It’s a simple but powerful way to build consistency and attentiveness into everyday operations.

William’s broader philosophy centers on cultivating self-awareness and strategic reflection. He encourages entrepreneurs to pause regularly, assess their decisions, and implement feedback loops to avoid repeating mistakes. With supporting tools like scenario planning, progress tracking, and post-mortems, William empowers founders to build systems that anticipate, prevent, and learn from failure—without stifling innovation.

About William Holsten:

William Holsten is a seasoned innovation executive, author, and speaker with over three decades of experience leading transformative business initiatives. His book UH-OH! distills hard-earned wisdom into practical tools that help entrepreneurs identify and avoid costly, preventable errors. William's work is dedicated to empowering leaders to goof-proof their businesses and thrive under pressure.

About WilliamHolsten.com:

WilliamHolsten.com is the online home of the UH-OH! framework and a resource hub for entrepreneurs seeking to minimize avoidable mistakes. From free tools and downloads to speaking engagements and workshops, William helps founders and teams build resilience, improve clarity, and lead with intention.

Links Mentioned in this Episode:

• William Holsten’s Website
• William Holsten on LinkedIn
• Get the Book: UH-OH!

Episode Highlights:

• Why some mistakes are essential for growth—and others are entirely avoidable
• How to use pre-mortems and checklists to strengthen your decision-making
• The surprising business power of “Kissa Kongo” verbal confirmation
• Strategies for building team accountability without micromanagement
• William’s tips for staying sharp under pressure and avoiding burnout

Conclusion:

In a high-speed business world where founders juggle constant demands, William Holsten’s...

In this episode of The Thoughtful Entrepreneur, host Josh Elledge chats with Nathalie Doremieux, Founder of The Membership Lab, about how to build truly engaged online communities through memberships, podcasts, and courses. With over 18 years of experience, Nathalie shares proven strategies for boosting course completion, building sustainable member relationships, and designing digital learning experiences that deliver real transformation.

Whether you're a course creator, podcaster, or coach, this conversation is packed with practical insights on what it takes to create communities that stick—and grow.

Nathalie kicks off by drawing a surprising parallel between online communities and the hit reality show The Traitors. Just like the show, building trust and fostering consistent engagement are essential for keeping members connected and motivated. She shares how strong communication, support for diverse learning styles, and ongoing touchpoints can turn passive consumers into loyal, active participants.

For podcasters, Nathalie developed Podcast Lead Flow, a tool that helps turn listeners into leads by collecting meaningful audience feedback. Podcasters can embed AI-powered listener forms on episode pages, then use the responses to create personalized follow-ups that build real relationships.

Her advice? Don't just grow downloads—grow dialogue.

According to Nathalie, only 3–5% of students complete online courses. The culprit? Lack of structure, support, and accountability. Today’s learners want more than content—they want community, feedback, and transformation.

She outlines a 3-part strategy to reverse this trend:

• Track learner progress and use data to identify drop-off points.
• Offer regular support through group coaching, office hours, or even automated check-ins.
• Celebrate wins with public shout-outs, gamification, and personalized milestones.

Nathalie Doremieux is the Founder of The Membership Lab, where she helps coaches and course creators build high-impact, engaged online communities. With nearly two decades of experience in digital learning, tech implementation, and membership strategy, Nathalie guides entrepreneurs in turning their expertise into sustainable, supportive ecosystems that deliver real results.

The Membership Lab provides expert frameworks, tools, and support for creators building thriving membership communities. The program offers everything from engagement strategies and accountability systems to launch templates and peer support. It’s designed for coaches, consultants, and course creators who want to go beyond information delivery and create genuine transformation.

• The Membership Lab Website
• Nathalie Doremieux on LinkedIn

• From Listeners to Leads: How Podcast Lead Flow turns podcast audiences into active community members.
• The Course Completion...

In this episode of The Thoughtful Entrepreneur, host Josh Elledge talks with Len Ward, Founder and CEO of Commexis, about how artificial intelligence is revolutionizing marketing strategies. Len shares how businesses can move beyond traditional marketing models and leverage AI tools—from chatbots to custom GPTs—to streamline decision-making, improve customer experience, and drive meaningful ROI. If you’re a business leader looking to future-proof your marketing efforts, this conversation is a strategic roadmap for embracing AI-driven solutions.

Len kicks off the conversation with a personal reflection on Key West, Florida—a place he describes as laid-back, vibrant, and unlike anywhere else in the U.S. This set the tone for a bigger discussion about adaptability and shifting perspectives, which is exactly what businesses need when thinking about marketing in the AI era.

At Commexis, Len helps small and mid-sized companies transition from traditional digital marketing methods to fully integrated AI marketing stacks. These include tools like ChatGPT, Claude, and proprietary systems tailored to streamline operations and optimize campaign strategies. The goal isn’t just automation—it’s transformation.

Len points out that consumer expectations are evolving rapidly. People are accustomed to real-time answers from AI assistants, and they’re bringing that same expectation to businesses. Chatbots have become a popular entry point, offering both external customer support and internal operational efficiencies. As AI grows more sophisticated, companies need to start thinking beyond SEO and paid ads and instead create adaptive, intelligent customer experiences.

Len Ward is the Founder of Commexis and a leading expert in AI-powered business strategy. With a background that spans Wall Street, eCommerce, and performance marketing, Len now helps small and mid-sized companies deploy custom GPTs, AI workflows, and intelligent marketing systems that drive real ROI. He is also the creator of AI Field Notes, a weekly dispatch that explores how AI is quietly transforming how businesses grow, hire, and scale.

Commexis is a marketing consultancy helping companies build AI-driven systems that improve operations and performance. The firm specializes in custom GPT development, marketing automation, and internal team training. Their signature solution, “Marketing Brain GPT,” combines years of marketing data and insights into a smart, actionable tool businesses can use to optimize strategy and execution.

• Commexis Website
• Len Ward on LinkedIn
• AI Field Notes Newsletter

• Transitioning to AI Marketing: Why AI stacks are the next evolution in digital marketing strategy.
• Chatbots as a Starting Point: How businesses can use chatbots to enhance both customer service and internal workflows.
• Consumer Expectations Are Changing: As more people use AI, they expect the same responsiveness from brands.
• Rethinking Your Website: The future of websites...

In this episode of The Thoughtful Entrepreneur, host Josh Elledge speaks with Sally Facinelli, CEO of Salty Dawg Pet Salon, about how she’s building one of the most human-centric franchise models in the pet grooming industry. Sally shares her journey from leadership and mentoring to scaling a national brand, offering powerful insights into systems-driven growth, empowering franchisees, and building a business that prioritizes both customer experience and operational excellence. If you’re interested in franchising or breaking into the booming pet care space, this conversation is packed with lessons you’ll want to apply.

Sally Facinelli’s career is grounded in empowering others—especially women—to lead with confidence. As the CEO of Salty Dawg, she has taken that passion into a high-growth franchise that offers spa-quality grooming experiences for pets. Unlike traditional grooming salons, Salty Dawg is built to reduce stress for pets, using high-end products and creating a calm, consistent environment.

Sally took over after the original founder, John, passed away and has since guided the brand into its next phase of growth. Her focus? Helping franchisees succeed with well-documented systems, proven processes, and turnkey business support. Franchise owners don’t need to be groomers themselves—instead, they benefit from Salty Dawg’s expertise in staffing, operations, and customer experience, while they focus on running and scaling their business.

Franchising, Sally explains, isn’t just about replication—it’s about optimization. From franchise disclosure documents (FDDs) to lease negotiation support and supply chain discounts, Salty Dawg is designed to give entrepreneurs a head start and a strong foundation.

Sally Facinelli is the CEO of Salty Dawg Pet Salon, where she leads the company’s growth through strategic franchising. A longtime advocate for female leadership and entrepreneurship, Sally brings decades of business experience to mentoring new franchisees and building a brand rooted in compassion, quality, and operational excellence.

Salty Dawg Pet Salon is a national pet grooming franchise offering a spa-like experience for pets and a turnkey opportunity for entrepreneurs. With a focus on high-end grooming services, soundproofed salons, and expert staff training, Salty Dawg empowers franchisees with the tools and support needed to succeed in the growing pet care market.

• Salty Dawg Website
• Sally Facinelli on LinkedIn

• A Unique Grooming Model: How Salty Dawg redefines the pet salon experience with quality, comfort, and consistency.
• Systems Matter: Why operational manuals, training, and legal compliance are non-negotiables when franchising.
• No Grooming Experience Required: Franchisees focus on managing and scaling, not clipping and washing.
• Franchisee Support: From location selection to product sourcing and staff training, Salty Dawg provides hands-on help.
• Growth Potential: Franchisees can start with one...

In this episode of The Thoughtful Entrepreneur, host Josh Elledge chats with Lisa Levy, Founder and CEO of Lcubed Consulting, about how innovation and self-reliant leadership can drive business success. Lisa brings over 16 years of consulting experience to the conversation, sharing her framework for empowering teams, streamlining operations, and fostering a culture of continuous innovation. Her story—intertwining a love of live music and her journey as a bold business strategist—offers valuable perspective for entrepreneurs navigating growth and transformation.

Lisa opens up about one of her biggest passions: live music. As a lifelong groupie and advocate for joy outside of work, she shares how music fosters unity and serves as a powerful metaphor for teamwork and harmony in business. This sets the stage for the real focus of the conversation—how founders can let go of control, empower their people, and create businesses that grow without their constant oversight.

At Lcubed Consulting, Lisa helps founders overcome common delegation roadblocks, such as the fear of losing control or the belief that they are the brand. Her solution: teach leaders how to build self-reliant teams by instilling trust, clear communication, and accountability. She also introduces her “innovation engine” framework—a repeatable process that encourages idea generation, prioritization, and real-world testing to ensure businesses evolve with market demands.

Lisa’s approach isn’t about overhauling your company overnight—it’s about making intentional shifts that activate your team’s full potential. Whether you’re scaling operations or refining your strategy, her clarity calls and blueprint can help you uncover friction points and identify simple, high-impact changes.

Lisa Levy is the Founder and CEO of Lcubed Consulting, where she specializes in aligning people, processes, and technology to enable scalable business growth. A dynamic strategist and speaker, Lisa empowers business leaders to build self-sufficient teams and embed innovation into their company culture.

Lcubed Consulting partners with founders and executives to optimize internal systems, drive accountability, and spark innovation. The firm’s proven frameworks help businesses grow sustainably by reducing operational friction and empowering leadership teams to execute with clarity and confidence.

• Lcubed Consulting Website
• Lisa Levy on LinkedIn

• Live Music & Leadership: How Lisa’s passion for live music illustrates the value of unity and joy outside the boardroom.
• Letting Go of Control: Founders must learn to delegate and empower their teams to avoid burnout and stagnation.
• The Innovation Engine: Lisa’s framework for fostering consistent, meaningful innovation across an organization.
• From Chaos to Clarity: Aligning people, processes, and tech to create scalable, sustainable growth.
• Special Offer for Listeners: Access Lisa’s innovation engine blueprint and book a free 60-minute clarity call.

Lisa Levy’s episode offers a powerful reminder that innovation and...

In this episode of The Thoughtful Entrepreneur, host Josh Elledge speaks with Andrew Poles, Founder and CEO of Andrew Poles Executive Coaching. Andrew is an executive coach who helps startup founders and small business owners build leadership capacity, navigate high-pressure growth, and scale their ventures effectively. With a background in entrepreneurship and a passion for personal development, Andrew brings practical insights to leaders striving to grow not only their companies—but themselves.

Andrew works with two key audiences: high-growth startup founders (particularly in tech and medtech), and small business owners navigating more stable, bootstrapped environments. For tech founders, challenges often revolve around investor pressure, scaling quickly, and transitioning from doing everything themselves to leading others. These leaders must rapidly establish culture, process, and structure in what Andrew calls a “pressure cooker” environment.

Small business owners face a different set of obstacles. Without investor capital, they're often bootstrapping their operations and must maintain long-term stability while building sustainable growth. Andrew supports both types of founders with customized coaching that helps them sharpen leadership skills, foster emotional resilience, and drive strategic clarity—even amid chaos.

He also discusses how systemic disruption—especially through AI—is reshaping how companies build, operate, and scale. While software companies can now move faster with leaner teams thanks to AI, product-focused businesses face greater uncertainty from external factors like tariffs and supply chain instability. Andrew’s coaching helps founders stay grounded and make smart decisions amid uncertainty.

Andrew Poles is the Founder and CEO of Andrew Poles Executive Coaching, where he helps entrepreneurs grow as leaders while scaling successful businesses. With a background in startups and a deep understanding of leadership psychology, Andrew guides founders through personal and organizational transformation.

Andrew Poles Executive Coaching offers 1-on-1 coaching, leadership development, and strategic guidance tailored to entrepreneurs, founders, and executives. Andrew specializes in helping leaders in high-pressure, high-growth environments build the clarity, confidence, and capacity needed to scale both themselves and their companies.

• Andrew Poles Website
• Andrew Poles LinkedIn

• Startups vs. Small Business: The different leadership challenges faced by tech startup founders vs. bootstrapped business owners.
• The AI Shift: How artificial intelligence is changing the way software companies operate and compete.
• Leadership Pressure: Why transitioning from self-management to team leadership is one of the hardest leaps for first-time founders.
• Personal Development: Andrew’s philosophy that a founder’s growth directly shapes the company’s trajectory.
• Holistic Success: The importance of blending business goals with personal growth to create long-term fulfillment and impact.

Josh Elledge’s conversation with Andrew Poles delivers valuable insights for entrepreneurs navigating high-stakes leadership roles. Whether you're building a unicorn startup or growing a steady...