• Ep 19: WOOO In The Service Industry
    Nov 21 2024

    Hosts Darryl and Ed explore how Discount Tire's exceptional service creates lifelong customer loyalty, even in a seemingly mundane industry. They share personal stories and insights to provide practical advice for building a customer-centric culture that drives profitability.

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    24 mins
  • Ep 18: WOOO or POO? Liquid Death
    Nov 19 2024

    In this special edition of The Wonder of WOOO, hosts Darryl and Ed explore the unique brand and product positioning of Liquid Death a canned, mountain water company that is disrupting the crowded beverage market with its irreverent branding and focus on environmental sustainability. Through a taste test and in-depth analysis, they uncover the intentionality behind Liquid Death's approach and discuss the potential for the brand to build strong customer loyalty.

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    7 mins
  • Ep 17: WOOO Vision: USMNT Coach Pochettino
    Nov 14 2024

    In this episode of the Wonder of WOOO podcast, hosts Darryl Zavodny and Ed Howie discuss the recent hiring of Mauricio Pochettino as the new manager of the US Men's National Soccer Team. They analyze the team's previous challenges and explore how Pochettino's leadership and strategic changes could impact the team's performance and fan engagement. The conversation provides insights for business owners on the importance of understanding customer needs, executing consistently, and optimizing processes to drive growth and loyalty.

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    12 mins
  • Ep 16: WOOO Vision: Manningcast
    Nov 12 2024

    Hosts Darryl and Ed discuss the unique ManningCast, where NFL stars Peyton and Eli Manning provide an interactive, behind-the-scenes look at Monday Night Football. They analyze the addition of coach Bill Belichick as a regular guest, exploring how this pairing exemplifies the WOOO principles of Winning Others Over. The conversation offers lessons for business leaders on continuous improvement, embracing adversaries, and assembling the smartest team. Listeners are encouraged to apply a "WOOO vs POO" framework to their own innovations.

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    11 mins
  • Special Ep: WOOO Vision: Elections & Markets & WOOO, Oh My!
    Nov 10 2024

    Elections and market shifts may grab headlines, but when it comes to building lasting connections, WOOO is the constant people seek. In this episode, Ed and Darryl look at how, regardless of who wins or where the market lands, everyone craves the intentional, people-centered approach.

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    16 mins
  • Ep 15: WOOO Vision: Nike
    Nov 7 2024

    Darryl and Ed discuss hedge fund manager Bill Ackman's billion-dollar investment in Nike, analyzing the brand's challenges and speculating how Ackman's involvement could impact Nike's future. The hosts also share insights for the podcast's community on applying 'WOOO' principles to business.

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    13 mins
  • Ep 14: WOOO Vision: Starbucks
    Nov 5 2024

    In this episode, Darryl & Ed analyze Starbucks' hiring of Brian Nichol as CEO, discussing his success at Chipotle and how his approach could impact Starbucks. They provide insights on maintaining a customer-centric focus as businesses scale, offering actionable advice for listeners to apply the principles of 'winning others over and over' in their own enterprises.

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    14 mins
  • Ep 13: Do Funeral Homes Need WOOO?
    Oct 31 2024

    Darryl and Ed discuss the need for funeral homes to embrace 'WOOO' - intentionally serving customers with empathy. Drawing from Darryl's personal experience, they explore how the industry can provide a more meaningful experience for grieving families. The hosts share insights on the importance of understanding customer needs.

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    28 mins