What if the secrets to a successful automotive recycling business lay in a pharmacy background? Join us for an engaging conversation with Tom Bessler, a seasoned veteran of the automotive recycling industry who started his journey in 1985 alongside his brother Joe. You’ll hear how they transformed Bessler Auto Parts from modest beginnings into a thriving business, eventually transitioning to new ventures like French Apart and Snyder Corporation in Texas. Tom offers his seasoned perspective on the contrasting full-service and self-service models in automotive recycling, illuminating the potentials and pitfalls each presents.

Our exploration doesn’t stop there. We delve into the importance of multilingual hiring practices, especially when catering to a largely Spanish-speaking clientele. By tapping into platforms like Facebook, businesses can revolutionize customer interaction and promotion. We unpack the crucial roles of general managers, who keep the wheels turning through strategic marketing and regular communication. A well-maintained inventory and efficient operations emerge as vital components of a successful business model, ensuring customer satisfaction and smooth workflows.

Finally, we shift gears to address the evolving perceptions of the automotive recycling industry. Tom discusses the vital components of marketing and employee retention, revealing how a positive company culture can lead to reduced turnover and enhanced customer service. Safety in self-service yards remains a priority, with companies like Wrench Apart striving for the utmost safety and environmental responsibility. As we wrap up, anticipation builds for the United Recyclers Group conference in Orlando, where industry experts will share their knowledge and innovative practices.

Explore the compelling journey of Kelly Roepke from Y-Yard in Illinois as she transitions from a career in teaching to a pivotal role in the automotive recycling industry. Gain insights into the origins of her family's business, established in 1970, and her experiences growing up immersed in auctions and operations. As a newly appointed board member of URG, Kelly shares her passion for driving the industry's growth and fostering success through collaboration and inclusive management.

Uncover valuable lessons on managing family dynamics within a business, as Kelly highlights the challenges and rewards of empowering team members and shifting toward transparent decision-making. Through her story, witness the transformative power of technology—from launching the company's first website to joining an online inventory platform—that has fueled remarkable business growth. Kelly candidly addresses her experiences as a female leader navigating a male-dominated industry, sharing both the obstacles and triumphs encountered along the way.

Dive into industry trends and opportunities, from leveraging networking organizations to sustaining a culture of continuous learning. Listen as Kelly reflects on the impact of COVID-19, union strikes, and natural disasters, demonstrating the importance of adaptability and education. By involving employees in mission development and cultivating leadership, Kelly underscores the value of loyalty and a shared vision for Y-Yard's future. Join us for an inspiring episode filled with insights on blending family values with business acumen to create a thriving enterprise.

Discover the insider secrets of the automotive recycling industry with our special guest, Mike Kunkle, as he shares invaluable insights on the upcoming ARA convention in Reno. Together with my co-host Amanda Morrison, we dissect the power of collaboration between organizations like URG and ARA, and how this unity can steer the industry through economic hurdles. Mike provides an intriguing glimpse into his and Jer Banta's sessions, focusing on crucial topics like selling extended warranties and creative inventory strategies. With the auto recycling landscape rapidly evolving due to consolidation and enhanced trade networking, this episode promises a treasure trove of knowledge for recyclers facing an unpredictable future.

Our conversation takes a heartfelt turn as we highlight the spirit of generosity and teamwork within the automotive recycling community. Amanda expresses her gratitude for the supportive network that empowers success through collaboration and resource sharing. We cast a spotlight on the commendable efforts of PRP and URG in aiding communities devastated by natural disasters in North Carolina and Georgia, and emphasize the importance of industry conferences like those by ARA and URG for staying ahead of the curve. Join us in supporting charitable efforts such as Tunnel to Towers by considering a monthly donation, and tune in for an episode rich with inspiration and opportunities to make a meaningful impact.