Episodes

  • Revolutionizing Automotive Recycling: Insights from Tom Bessler
    Oct 25 2024

    What if the secrets to a successful automotive recycling business lay in a pharmacy background? Join us for an engaging conversation with Tom Bessler, a seasoned veteran of the automotive recycling industry who started his journey in 1985 alongside his brother Joe. You’ll hear how they transformed Bessler Auto Parts from modest beginnings into a thriving business, eventually transitioning to new ventures like French Apart and Snyder Corporation in Texas. Tom offers his seasoned perspective on the contrasting full-service and self-service models in automotive recycling, illuminating the potentials and pitfalls each presents.

    Our exploration doesn’t stop there. We delve into the importance of multilingual hiring practices, especially when catering to a largely Spanish-speaking clientele. By tapping into platforms like Facebook, businesses can revolutionize customer interaction and promotion. We unpack the crucial roles of general managers, who keep the wheels turning through strategic marketing and regular communication. A well-maintained inventory and efficient operations emerge as vital components of a successful business model, ensuring customer satisfaction and smooth workflows.

    Finally, we shift gears to address the evolving perceptions of the automotive recycling industry. Tom discusses the vital components of marketing and employee retention, revealing how a positive company culture can lead to reduced turnover and enhanced customer service. Safety in self-service yards remains a priority, with companies like Wrench Apart striving for the utmost safety and environmental responsibility. As we wrap up, anticipation builds for the United Recyclers Group conference in Orlando, where industry experts will share their knowledge and innovative practices.

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    41 mins
  • Navigating Change: Kelly Roepke's Journey from Teaching to Automotive Recycling Leadership
    Oct 22 2024

    Explore the compelling journey of Kelly Roepke from Y-Yard in Illinois as she transitions from a career in teaching to a pivotal role in the automotive recycling industry. Gain insights into the origins of her family's business, established in 1970, and her experiences growing up immersed in auctions and operations. As a newly appointed board member of URG, Kelly shares her passion for driving the industry's growth and fostering success through collaboration and inclusive management.

    Uncover valuable lessons on managing family dynamics within a business, as Kelly highlights the challenges and rewards of empowering team members and shifting toward transparent decision-making. Through her story, witness the transformative power of technology—from launching the company's first website to joining an online inventory platform—that has fueled remarkable business growth. Kelly candidly addresses her experiences as a female leader navigating a male-dominated industry, sharing both the obstacles and triumphs encountered along the way.

    Dive into industry trends and opportunities, from leveraging networking organizations to sustaining a culture of continuous learning. Listen as Kelly reflects on the impact of COVID-19, union strikes, and natural disasters, demonstrating the importance of adaptability and education. By involving employees in mission development and cultivating leadership, Kelly underscores the value of loyalty and a shared vision for Y-Yard's future. Join us for an inspiring episode filled with insights on blending family values with business acumen to create a thriving enterprise.

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    49 mins
  • Exploring Unity in the Recycling Industry
    Oct 10 2024

    Discover the insider secrets of the automotive recycling industry with our special guest, Mike Kunkle, as he shares invaluable insights on the upcoming ARA convention in Reno. Together with my co-host Amanda Morrison, we dissect the power of collaboration between organizations like URG and ARA, and how this unity can steer the industry through economic hurdles. Mike provides an intriguing glimpse into his and Jer Banta's sessions, focusing on crucial topics like selling extended warranties and creative inventory strategies. With the auto recycling landscape rapidly evolving due to consolidation and enhanced trade networking, this episode promises a treasure trove of knowledge for recyclers facing an unpredictable future.

    Our conversation takes a heartfelt turn as we highlight the spirit of generosity and teamwork within the automotive recycling community. Amanda expresses her gratitude for the supportive network that empowers success through collaboration and resource sharing. We cast a spotlight on the commendable efforts of PRP and URG in aiding communities devastated by natural disasters in North Carolina and Georgia, and emphasize the importance of industry conferences like those by ARA and URG for staying ahead of the curve. Join us in supporting charitable efforts such as Tunnel to Towers by considering a monthly donation, and tune in for an episode rich with inspiration and opportunities to make a meaningful impact.

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    33 mins
  • Maximize Your Conference Experience with Expert Tips
    Sep 24 2024

    Discover the secrets to revitalizing your business operations as we gear up for the 81st Annual ARA Convention and Expo in Reno! Join us for an engaging conversation with our special guest, Paul D'Adamo, who provides an exclusive inside look at the wealth of opportunities awaiting attendees. You'll get to know more about the must-see exhibitors like Razz, URG, CoPart, and eBay, and why you shouldn't miss Amber from Pete's discussing how to overcome complacency in business. Whether you're new to the industry or a seasoned pro, this episode is packed with insights that will help you make the most out of your conference experience.

    Learn about the influential figures making waves in the automotive recycling industry, from the impressive contributions of Tom Andre to the collaborative efforts behind the Gold Seal Quality Assurance Certification by ARA and URG. We celebrate the leadership and dedication of Shannon Nordstrom, Christy Werner, and the enduring impact of Sandy Blaylock. This episode emphasizes the importance of attending industry events to build lasting relationships and nurture a strong sense of community among peers. Networking is more than just exchanging business cards—it's about fostering meaningful connections that can propel your career forward.

    Finally, we dive into practical advice on maximizing the benefits of attending the ARA Annual Conference and Expo. Hear inspiring stories about the URG Scholarship Foundation, which supports the education of auto recycling employees and their families. Gain valuable tips on how to stay organized, share best practices, and continue learning from peers. Plus, enjoy a fun discussion on the joys and challenges of maintaining an organized home, especially in smaller spaces. Tune in to discover how a passion for organization can enrich your personal and professional life, and get ready to rejuvenate your operations with fresh perspectives and new ideas!

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    33 mins
  • Revolutionizing Automotive Recycling: Damian's Journey with Glenn's Car and Truck
    Sep 9 2024

    What if you could transform a family business into a community pillar through sheer dedication and innovation? Damian from Glenn's Car and Truck joins us to share his compelling journey growing up in an industry pioneered by his Yugoslavian immigrant grandfather. From early inventory days to steering the sales division, Damian paints a vivid picture of how quality and customer satisfaction have always been their guiding principles.

    The automotive recycling landscape is rapidly evolving with technology and changing consumer behaviors. Damian shares how apps like Car Part have revolutionized the market, bringing unprecedented transparency and efficiency. Through the lens of Glenn's Car and Truck, we explore the transformative impact of joining the United Recyclers Group (URG). Tools like hotkeys and the core buying tool have been game-changers in enhancing efficiency and profitability, proving essential for staying competitive in today's saturated market.

    As we gaze into the future of automotive recycling, Damian reveals plans for expansion and a shift towards a more customer-centric model. From larger facilities to stronger industry networking, Glenn's Car and Truck is gearing up for a brighter future. With a family-oriented approach that fosters employee loyalty and an inspiring vision akin to the efficiency of McDonald's drive-thru coupled with Chick-fil-A's service excellence, Damian is set to elevate Glenn's brand to new heights. Join us for an insightful conversation that mixes historical legacy with forward-thinking ambition.

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    34 mins
  • Bionic Auto Parts' Evolution and Industry Insights
    Sep 2 2024

    Curious how a small family business can grow into a massive industry leader? Join us as we chat with John Catalano Jr. of Bionic Auto Parts, who shares his dynamic journey from inheriting his family's three-acre auto parts business to expanding it into a sprawling 15-acre facility in Chicago, with a recent expansion into Milwaukee. John’s story is full of personal anecdotes about growing up in the business, the relentless hard work, and the challenges of running an ever-evolving company in today’s competitive market.

    Ever wondered how cultural diversity impacts the auto parts industry? John reveals how Bionic Auto Parts has excelled by employing multilingual salespeople, catering to a diverse customer base, and enhancing communication and satisfaction. Furthermore, he uncovers innovative marketing strategies like multilingual Thanksgiving Day cards and stresses the pivotal role of accurate data management in improving customer service. Discover the significant support organizations like URG provide in business growth and the myriad benefits of networking and training opportunities.

    What’s the secret to employee loyalty and navigating the future of automotive recycling? This episode dives into Bionic Auto Parts' strategies for treating employees well, fostering autonomy, and motivating staff through shared company performance data. John also discusses the industry's future, tackling challenges such as electric vehicles, regulatory pressures, and the increasing role of data and automation. We also cover the importance of state associations, legislative involvement, and industry shows for collective growth and success. Don’t miss this enriching conversation filled with insights and practical advice from a seasoned industry leader.

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    43 mins
  • Transforming Automotive Recycling: Expert Strategies with JC from VinMatchPro
    Aug 22 2024

    Discover the secrets to transforming your automotive recycling business with our latest episode featuring John Cahill, better known as JC from VinMatchPro. With years of experience as a consultant and CEO, JC offers a treasure trove of insights into optimizing recycling operations. From addressing family dynamics to uncovering new profitability opportunities, JC's expertise promises to guide recyclers through the complex landscape of the post-pandemic world.

    Maximize your sales potential by mastering inventory management techniques that JC swears by. Learn the benefits of dynamic pricing, accurate descriptions, and quality imagery to stand out in the market. We'll dive into tools like BidMatch Pro and the importance of standardized ARA damage codes to ensure consistency and broaden your sales opportunities. Hear firsthand how accurate data and strategic pricing can fast-track your part sales and elevate your business.

    Operational excellence is within reach, and JC's advice on tracking canceled work orders could be the game-changer your business needs. We discuss the immense value of industry conferences, networking, and collaboration within the United Recyclers Group (URG). With actionable tips on leveraging e-commerce platforms and ensuring a tenfold return on investment through proper inventory processes, this episode is packed with strategies to help your recycling business thrive. Don't miss out on this opportunity to learn from one of the industry's leading experts.

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    47 mins
  • Eric Downer on Rare Earth Magnets and National Defense
    Jul 31 2024

    Eric Downer, the Director of End-of-Life Feedstock at Cyclic Materials, joins us to unravel the complex world of automotive recycling. Eric delves into the innovative strategies Cyclic Materials employs to recycle hard-to-recycle EV components, such as those from hybrid transmissions and traction motors. Hear the compelling story of how the company was founded with a mission to address these recycling challenges and discover how their operations are expanding in the U.S., forming high-impact partnerships with Microsoft and BMW iVentures. Eric also highlights Cyclic's commitment to environmental sustainability throughout their recycling processes.

    Networking and industry engagement take center stage as Eric shares his experiences from key events like the FADRA and URG conferences. Learn about the significant role Cyclic Materials plays in recycling rare earth magnets, which are vital for national defense and various other industries. Eric provides valuable insights into the benefits of the CORE and CORE bid programs for recyclers and emphasizes the importance of participating in industry associations such as OARA, REMA, ARA, and URG. Don't miss this insightful conversation that covers everything from automotive recycling to e-scraps and medical equipment, and get the contact information you need to connect with Cyclic Materials and promote sustainable recycling practices.

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    31 mins