Episodes

  • Ep. 51 The shifting fraud landscape: how online fraud tactics are evolving
    Jun 18 2025

    In this episode, we’re joined by Chris Skinner, a world-renowned expert and thought leader in the subject of online fraud. We explore how fraud tactics are evolving, the impact of fraud on key industries like financial services and ecommerce marketplaces, and what businesses can do to keep themselves and their customers safe. One key theme in this discussion is that of digtal identity - and how businesses validate and authenticate the identity of customers is the key to stopping online fraud in its tracks.

    Chapters 00:00 Introduction to Fraud and AI in Financial Services 02:50 Current State of Fraud in Financial Services 09:18 Emerging Fraud Tactics and AI's Role 15:16 The Future of Digital Identity and Trust 20:15 Customer Expectations and Fraud Prevention 28:04 The Role of Financial Institutions in Fraud Prevention 36:43 Predictions for the Future of Financial Services
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    41 mins
  • Ep. 50 Cyber resilience or bust: 4 urgent priorities for fraud leaders in 2025
    May 22 2025

    In this episode, we’re joined by global FinTech influencer Dr. Ruth Wandhöfer to explore the intersection of AI, compliance, cybercrime, and digital regulation. From the rise of machine-to-machine threats to the urgency behind DORA and data sharing, Ruth unpacks why cyber resilience is no longer optional and what organizations must do today to futureproof tomorrow.


    03:50 Understanding RegTech and AI's Role
    06:45 Challenges in Integrating AI in Fraud Prevention
    09:15 Balancing Fraud Detection and Compliance
    12:30 The Importance of Cyber Resilience and DORA
    17:22 Navigating Regulatory Frameworks in Financial Services
    20:30 Streamlining Compliance Efforts in Financial Services
    26:09 The Rise of Fraud in Banking
    29:09 Enhancing Fraud Management with Technology
    31:04 The Ethical Implications of AI in Finance
    34:34 Navigating Third-Party Risk Management
    40:35 Preparing for Future Cyber Risks

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    44 mins
  • Ep. 49 Powering a global gambling operator’s Latin American expansion
    May 6 2025

    Gana777, part of the global Senator Group, is rapidly expanding its digital gaming presence across Latin America, with new markets opening in Honduras and El Salvador. But with big opportunity comes big challenges, especially around fraud and customer trust. In this episode, discover how Gana777 partnered with Veriff to tackle these issues, speeding up onboarding and building loyalty in one of the world’s fastest-growing betting markets.

    [00:17] Introduction to global expansion in gambling
    [02:26] Challenges of entering new markets
    [06:13] Building trust with customers
    [08:16] The role of verification in customer experience
    [11:35] Fraud prevention strategies
    [13:46] Impact of verification on business operations
    [15:18] Understanding the fraud landscape in Latin America [18:01] The scale of fraud
    [20:46] Customer onboarding and retention
    [26:58] Future trends in online gambling
    [30:54] Advice for entering Latin American markets Read more about this conversation, here: https://bit.ly/435D8op.
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    34 mins
  • Ep. 48 Helping a neobank go from conception to launch in under a year
    May 1 2025

    New banks often attract fraudsters who assume tight launch deadlines mean weak fraud prevention. But LHV proved otherwise. In this episode of Veriff Voices, Kris Brewster, LHV’s Director of Retail Banking, shares how our partnership built an onboarding flow that stops fraudsters and delivers a top-tier experience for real customers.

    [00:17] LHV Bank: introduction and journey
    [03:22] Building a bank in under a rear
    [07:47] Designing a customer-first experience
    [11:19] Partnering with Veriff and building trust
    [18:16] Balancing UX with fraud prevention
    [24:50] Tech’s role in fraud detection
    [28:05] LHV’s future plans and growth
    [29:36] Advice for aspiring founders

    Read more about this conversation, here: https://bit.ly/3EwBYtX.

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    35 mins
  • Ep. 47 Why the AML system is failing and what needs to change
    Apr 16 2025

    In this episode of Veriff Voices, we sat down with Dr Mariola Marzouk, Co-founder of Vortex Risk and a longtime voice in economic crime prevention. But this wasn’t your standard AML conversation. It offered a sharp, unflinching examination of the gap between regulation and real-world outcomes—highlighting why, despite decades of policy efforts, we continue to struggle in making meaningful progress against financially driven crimes like human smuggling, drug trafficking, corruption, fraud, and more.

    [00:17] Introduction
    [05:34] Evolution of AML regulations
    [13:20] Policing challenges
    [20:08] Debanking and its impact on businesses
    [26:20] Are AML regulations working? Where RegTech providers might be falling short
    [32:45] The role of technology in fighting financial crime
    [38:16] What businesses and regulators should prioritise in a shifting landscape
    [43:11] Predictions for 2025

    Read more about this conversation, here: https://bit.ly/42MX8gy.

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    47 mins
  • Ep. 46 Deepfake fraud and HR: the invisible heist reshaping cybersecurity
    Apr 3 2025

    Most businesses are aware of the importance of knowing your customer, but what about knowing your employees? Aarti Samani, founder of deepfake fraud prevention consulting firm Shreem Growth Partners, explains what fake worker scams are – and offers some tips on how to defend your organization against them.

    [00:17] Introduction to deepfake fraud
    [03:14] Understanding the threat level
    [06:12] Real-world examples of deepfake fraud
    [09:09] Targeting businesses: the fake worker scam
    [12:12] Fraud tactics in B2B enterprises
    [14:56] The importance of verifying authenticity
    [18:03] Identifying high-risk sectors
    [21:01] Preparing for future threats
    [23:55] Building a culture of awareness
    [26:48] The role of human defense in cybersecurity
    [30:02] Conclusion and key takeaways

    Learn more: https://www.veriff.com/podcasts/fake-worker-scams-the-latest-online-fraud-epidemic.

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    45 mins
  • Ep. 45 Helping a music distribution pioneer return trust to the music business
    Mar 20 2025

    With AI-generated songs and streaming scams on the rise, music distributors face mounting pressure to verify real artists. EMD Co-Founder and President David-Olivier St-Pierre Garcia joins Veriff Voices to discuss how Veriff is helping EMD fight fraud, protect artists, and restore trust in the music industry.

    [00:17] Introduction
    [02:17] EMD’s value proposition: what sets you apart?
    [04:05] Fraud in the music industry: how big is the problem?
    [05:57] Who’s responsible: platforms or distributors?
    [07:43] Impact on artists and others affected
    [09:02] Why is the music industry so vulnerable?
    [10:43] Solutions to combat fraud
    [14:16] Impact of implementing Veriff
    [16:35] Restoring trust in the industry
    [17:39] Future challenges: AI’s role in music
    [22:28] Fraud trends in the next 12 months
    [25:01] Government regulations: will they step in?
    [26:39] Advice for artists and companies
    [29:54] EMD's vision for the future

    Learn more: https://www.veriff.com/case-studies/veriff-case-study-emd.

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    35 mins
  • Ep. 44 Helping a pioneering start-up simplify cross-border digital notarization
    Mar 4 2025

    As a cutting-edge startup revolutionizing secure online document notarization, Legitify needed to stay laser-focused on its core mission. However, ensuring the reliable verification of individuals' identities was a crucial part of the process. That’s where Veriff stepped in. In this episode, we sit down with Aida Lutaj, Co-Founder & CEO of Legitify, to explore how Veriff is empowering this pioneering startup to streamline cross-border digital notarization with confidence and ease.

    [00:17] Introduction to Aida and digital notarization
    [02:43] The inception of Legitify
    [05:53] Traditional vs. digital notarization
    [09:53] The importance of identity verification
    [14:15] Navigating regulatory landscapes
    [18:23] Trust and efficiency in digital transactions
    [25:13] Future of Legitify and digital notarization
    [32:57] Identity verification tips for startups

    Learn more: https://www.veriff.com/case-studies/veriff-and-legitify.

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    36 mins