Is your organisation experiencing high staff turnover with no explanation? Or maybe you suspect you know why there is high staff turnover, but you’d like to be sure.

Well, in this episode, I’m going to give you 5 things to review asap and give you some retention strategies to implement.

Conducting Effective Exit Interviews:

• The Importance of Exit Interviews:
  • Why exit interviews are crucial for understanding turnover
  • How to create a safe and confidential space for employees
• Key Questions to Ask:
  • What are the reasons for leaving?
  • What did they like most about their job?
  • What did they dislike most about their job?
  • What could have been done to prevent them from leaving?

Understanding the Causes of high staff turnover:

1. Company Culture:

• Is the company culture positive, supportive, and inclusive?
• Are employees feeling valued and appreciated?
• Are there opportunities for growth and development?

• Are leaders effective and supportive?
• Do leaders communicate clearly and often?
• Do leaders provide constructive feedback and recognition?

• Are salaries and benefits competitive?
• Are there opportunities for bonuses, promotions, and raises?

• Are employees able to maintain a healthy work-life balance?
• Are there flexible work arrangements available?

• Are employees satisfied with their roles and responsibilities?
• Are there opportunities for challenging and meaningful work?

Implementing Retention Strategies:

• Employee Recognition and Rewards:
  • Public recognition programs
  • Private thank-you notes
  • Performance-based bonuses
• Professional Development Opportunities:
  • Training and development programs
  • Tuition reimbursement
  • Mentorship programs
• Flexible Work Arrangements:
  • Remote work options
  • Flexible hours
  • Compressed workweeks
• Employee Engagement Initiatives:
  • Team-building activities
  • Social events
  • Employee surveys
• Regular Check-ins and Feedback:
  • One-on-one meetings
  • Performance reviews
  • Open-door policy

Have a listener question?

Submit it at https://www.womenoffaithinleadership.com

Next steps:

1. Navigate to https://www.womenoffaithinleadership.com where you can:

• Join the community of like-minded female Christian leaders. This is where I will be hanging out if I'm not on the podcast chatting to you all. Come share and support each other here.
• Subscribe to my newsletter so you can stay up to date with all upcoming episodes and any other exclusive or special offers.

2. If you need any support, you can get in contact with me for a 1:1 coaching session. Just email me at support@rikawhelan.com

3. Connect with me on LinkedIn: https://www.linkedin.com/in/rikawhelan

Free Diagnostic Tool

Take our free Organisational Gap Analysis today and identify the gaps in your organisation and leadership when it comes to healthy work environments.

“I never thought that the teachers would gossip more than the teenage students”

Meet Mike McQuillan:

Mike McQuillan moved from New York, USA to Lima, Peru to teach English as a foreign language.

Mike describes the last institute where he taught as a golden palace built on top of a toxic swamp. The systems worked, and the people were great, but the undercurrent of academic elitism and water cooler gossip undermined the teaching experience. He resigned in protest and now works full-time as a freelance public speaking coach.

We discuss:

• When Mike noticed that gossip is such an issue in the education sector
• Why is the educator sector the worst in terms of gossip?
• Do you think there are enough expectations to guide teacher’s behaviour? What can schools do about it?
• Has Mike ever worked in an environment that has been gossip-free?
• What should leaders do if they have people constantly coming to gossip about their teammates to the leader?
• The difference between ratting someone out and reporting misconduct.
• The biggest source of gossip these days
• And much more.

Connect with Mike

https://fit-presenter.com/about/

Submit it at https://www.womenoffaithinleadership.com

1. Navigate to https://www.womenoffaithinleadership.com where you can:

• Join the community of like-minded female Christian leaders. This is where I will be hanging out if I'm not on the podcast chatting to you all. Come share and support each other here.
• Subscribe to my newsletter so you can stay up to date with all upcoming episodes and any other exclusive or special offers.

2. If you need any support, you can get in contact with me for a 1:1 coaching session. Just email me at support@rikawhelan.com

3. Connect with me on LinkedIn: https://www.linkedin.com/in/rikawhelan

Take our free Organisational Gap Analysis today and identify the gaps in your organisation and leadership when it comes to healthy work environments.

So, you’ve got a new employee, and you want to onboard them asap so that they can jump in and start working.

But wait! Have you ever considered the importance of the onboarding program?

In this episode, we'll discuss the mistakes leaders make when it comes to onboarding, the risks of not onboarding an employee well and the benefits of a good onboarding program.

1. Not taking onboarding seriously
2. Underestimating the value of the onboarding
3. No written SOP’s

1. Increased training cost
2. Time efficiency problems
3. Reputational damage
4. Employees with low morale

1. Set them up for success
2. Understanding the ins/outs of company
3. Get what’s in your brain, onto paper
4. Run your department the way you want to
5. No unexpected twists
6. Stress that mistakes are allowable
7. Employee retention and job satisfaction
8. Increased productivity
9. Good first impression

I'm curious, what does your onboarding program look like? Come and join the conversation over on the Facebook Group.

Submit it at https://www.womenoffaithinleadership.com

1. Navigate to https://www.womenoffaithinleadership.com where you can:

• Join the community of like-minded female Christian leaders. This is where I will be hanging out if I'm not on the podcast chatting to you all. Come share and support each other here.
• Subscribe to my newsletter so you can stay up to date with all upcoming episodes and any other exclusive or special offers.

2. If you need any support, you can get in contact with me for a 1:1 coaching session. Just email me at support@rikawhelan.com

3. Connect with me on LinkedIn: https://www.linkedin.com/in/rikawhelan

Take our free Organisational Gap Analysis today and identify the gaps in your organisation and leadership when it comes to healthy work environments.

It’s one of the most exhilarating feelings to get your first leadership role. But at the same time, it’s absolutely petrifying!

What scared me was, what if they don’t like me? What if I don’t get on well with them? What if they reject me?

Over the years, I've learnt a couple of valuable things about being a new leader that I'd like to share with you today. Make sure you listen to the full episode to learn more about each item on the list:

1. Start with self-reflection
2. Connect with your team before you do anything
3. Don’t make changes straight away
4. Filling in the hypothetical “shoes” of the other leader
5. Support the team to do their job
6. Vision - Bring and drive the vision
7. Lead yourself well
8. Get a mentor
9. Own your mistakes
10. Confidentiality

Have a listener question?

Submit it at https://www.womenoffaithinleadership.com

Next steps:

1. Navigate to https://www.womenoffaithinleadership.com where you can:

• Join the community of like-minded female Christian leaders. This is where I will be hanging out if I'm not on the podcast chatting to you all. Come share and support each other here.
• Subscribe to my newsletter so you can stay up to date with all upcoming episodes and any other exclusive or special offers.

2. If you need any support, you can get in contact with me for a 1:1 coaching session. Just email me at support@rikawhelan.com

3. Connect with me on LinkedIn: https://www.linkedin.com/in/rikawhelan

Free Diagnostic Tool

Take our free Organisational Gap Analysis today and identify the gaps in your organisation and leadership when it comes to healthy work environments.

Have you ever been in a meeting and thought, “This should have been in an email!”

Or, you’ve attended a meeting and had to participate in an icebreaker that completely embarrassed you?

You’re not alone!

In today’s episode, I’ll share with you some of the tips and tricks I’ve learnt over the years to run effective meetings, and I’d like to invite you to try them, you don’t necessarily have to implement them, but try them, get feedback from your team and see how you go. You'll need to listen to the full episode to hear what I discuss about the following:

1. Everyone sits in a shape format
2. Don't always share the agenda (the opposite of what everyone says you should do)
3. Ice breakers, yay or nay?!

4. Presentations/slide shows/handouts

5. Involve the team.

6. Minutes of the meeting

Do you have any expert team meeting tips you’d like to share?

Come join us in the Facebook community ‘Women of Faith in leadership’ or go to https://www.womenoffaithinleadership.com

AND

Can you take 30 seconds and leave me a review on Apple Podcasts?

Have a listener question?

Submit it at https://www.womenoffaithinleadership.com

Next steps:

1. Navigate to https://www.womenoffaithinleadership.com where you can:

• Join the community of like-minded female Christian leaders. This is where I will be hanging out if I'm not on the podcast chatting to you all. Come share and support each other here.
• Subscribe to my newsletter so you can stay up to date with all upcoming episodes and any other exclusive or special offers.

2. If you need any support, you can get in contact with me for a 1:1 coaching session. Just email me at support@rikawhelan.com

3. Connect with me on LinkedIn: https://www.linkedin.com/in/rikawhelan

Free Diagnostic Tool

Take our free Organisational Gap Analysis today and identify the gaps in your organisation and leadership when it comes to healthy work environments.

Welcome to another conversation about gossip!

In today's episode, I have Dr Marie Gasper-Hulvat a History of Art professor, who has overcome workplace bullying and has experienced workplace gossiping. She shares with us how this has impacted her at work and how she used it for the good!

Connect with Marie: Email: marie@soulstarattunement.com

Website: http://www.soulstarattunement.com/

Have a listener question?

Submit it at https://www.womenoffaithinleadership.com

Next steps:

1. Navigate to https://www.womenoffaithinleadership.com where you can:

• Join the community of like-minded female Christian leaders. This is where I will be hanging out if I'm not on the podcast chatting to you all. Come share and support each other here.
• Subscribe to my newsletter so you can stay up to date with all upcoming episodes and any other exclusive or special offers.

2. If you need any support, you can get in contact with me for a 1:1 coaching session. Just email me at support@rikawhelan.com

3. Connect with me on LinkedIn: https://www.linkedin.com/in/rikawhelan

Free Diagnostic Tool

Take our free Organisational Gap Analysis today and identify the gaps in your organisation and leadership when it comes to healthy work environments.

According to Mental Health America: “Emotional Intelligence (EI) is the ability to manage both your own emotions and understand the emotions of people around you.

There are five key elements to EI:

1. self-awareness,
2. self-regulation,
3. motivation,
4. empathy, and
5. social skills.

People with high EI can identify how they are feeling, what those feelings mean, and how those emotions impact their behaviour and, in turn, other people.”

As leaders, we get super involved in everything that happens with our team, projects, and work. And in a sense, if we don’t set the correct boundaries, we can get emotionally involved. That’s just human nature.

However, the biggest challenges for our emotions are when someone pushes our buttons, does the wrong thing, or has an emotional outburst of their own.

The dilemma with leadership that I personally found is that you’re expected to be perfect—the perfect role model.

So, let’s go through a couple of strategies:

The first couple of strategies have to do with your daily emotions and how you can use these to gain emotional intelligence:

1. Self-awareness
2. Social awareness
3. Empathy
4. Develop active listening skills

What to do when you’re in a heated/emotional moment at work.

1. Take a deep breath
2. Use "I" statements
3. Focus on the issue
4. Find common ground
5. Seek mediation

Finally, if things did get heated and you reacted emotionally, apologise and learn from the situation. Reflect afterwards on why you reacted like that and identify the trigger. Now, devise a plan for how you will deal with that next time

Have a listener question?

Submit it at https://www.womenoffaithinleadership.com

Next steps:

1. Navigate to https://www.womenoffaithinleadership.com where you can:

• Join the community of like-minded female Christian leaders. This is where I will be hanging out if I'm not on the podcast chatting to you all. Come share and support each other here.
• Subscribe to my newsletter so you can stay up to date with all upcoming episodes and any other exclusive or special offers.

2. If you need any support, you can get in contact with me for a 1:1 coaching session. Just email me at support@rikawhelan.com

3. Connect with me on LinkedIn: https://www.linkedin.com/in/rikawhelan

Free Diagnostic Tool

Take our free Organisational Gap Analysis today and identify the gaps in your organisation and leadership when it comes to healthy work environments.

In part 2 of the high-performance team series, I discuss with you how you can maintain your high-performance team.

It is crucial that you build that team first; therefore, listen to episode 1 of this series (episode 79).

Here are 5 ways that you can maintain your high-performance team. Listen to the episode to learn more about each one.

1. Team Dynamics
2. Team Building Activities
3. Performance Management
4. Diversity and Inclusion
5. Continuous Learning and Development

Submit it at https://www.womenoffaithinleadership.com

1. Navigate to https://www.womenoffaithinleadership.com where you can:

• Join the community of like-minded female Christian leaders. This is where I will be hanging out if I'm not on the podcast chatting to you all. Come share and support each other here.
• Subscribe to my newsletter so you can stay up to date with all upcoming episodes and any other exclusive or special offers.

2. If you need any support, you can get in contact with me for a 1:1 coaching session. Just email me at support@rikawhelan.com

3. Connect with me on LinkedIn: https://www.linkedin.com/in/rikawhelan

Take our free Organisational Gap Analysis today and identify the gaps in your organisation and leadership when it comes to healthy work environments.