Elizabeth Dixon
AUTHOR

Elizabeth Dixon

Customer Service Workplace & Organizational Behavior Employment
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Customer Experience Champion | Keynote Speaker | Consultant | Author of The Power of Customer Experience and The Strength of Purpose Elizabeth Dixon is a winsome business leader and serial entrepreneur connecting with executives and their teams, integrating strategy, innovation, leadership, and personal development in speeches that ignite conversation and inspire purposeful action. She shares secrets to creating exceptional customer experiences and finding purpose for audiences worldwide at live events and through virtual video resources, consulting, and her books, The Power of Customer Experience, outlining proven elements for lasting impact in what has become the most crucial component of business success, The Strength of Purpose, a guide to knowing and living your reason for being, and The Strength of Purpose Handbook, a guide for crafting purpose, journaling progress and setting goals to live your reason for being. Blessed to work for extraordinary brands including Disney World, Gap, YMCA, and Cooper Aerobics Center, mentored by renowned leaders including Dan Cathy and Horst Schulze, Elizabeth brings almost 20 years of experience as a leader at the Chick-fil-A Support Center, where she served in Service & Hospitality, Strategy, Research & Development, and Human Resources. She has also collaborated with the great brands of Southwest Airlines, Drury Hotels, Zappos, and Wegmans. Always growing, always creating, Elizabeth’s current roles include CEO of Trilith Foundation, focused on inspiring human flourishing, reporting to Dan Cathy, Chairman of Chick-fil-A; and she leads Slumber Sleepwear, a luxurious sleepwear company, as Founder and CEO. As a galvanizer of people and ideas, she actively coaches emerging entrepreneurs in achieving their business goals. She entertains, educates, and inspires through dynamic keynotes and workshops where she makes the daunting doable by inspiring people to see, think, and act differently. Current topics are accessible here, and some of her clients include Crumbl Cookies, Marsh McLellen Agency, Georgia Bankers Association, CSX Intermodal, Service Now, and The Home Depot. In her leisure time, Elizabeth enjoys being a student of cooking with her daughter, an average backyard soccer player with her son, a vigorous reader and an adventure enthusiast with her family. Her most cherished parts of life include being a wife to John, her best friend, and mom to her two precious kiddos, David and Ansley.
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