Blue Team Diaries: Shellshocked
Failed to add items
Add to Cart failed.
Add to Wish List failed.
Remove from wishlist failed.
Adding to library failed
Follow podcast failed
Unfollow podcast failed
Get 2 free audiobooks during trial.
Buy for $6.95
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
-
Narrated by:
-
Kristin Aikin Salada
-
By:
-
Mike Sheward
About this listen
The Blue Team is charged with defending an organization against an array of technical security threats. The Blue Team Diaries allow the listener to ride along with the Blue Team at Syntatic, a Seattle-based cloud company, who are charged with keeping millions of customer records safe. Based on the author's real world experiences, the diaries tell fictionalised versions of responding to actual security incidents. A must listen for anyone interested in computer security or the incident response field.
In this episode, the Blue Team responds to the highly significant Shellshock vulnerability that is causing alarm all over the world. However, thanks to a discovery in the response process, it soon becomes clear that Shellshock isn't the only thing for the team to be worried about.
From the author of the acclaimed Digital Forensic Diaries and Pen Test Diaries series.
Listeners also enjoyed...
-
Pen Test Diaries
- Insecurity Culture
- By: Mike Sheward
- Narrated by: Beth Hough
- Length: 1 hr and 17 mins
- Unabridged
-
Overall
-
Performance
-
Story
The penetration testing industry has exploded in the last decade, as more and more organizations seek assurance that their cybersecurity strategies are being effectively implemented. The Pen Test Diaries allow you to follow a penetration tester through the technical and nontechnical processes involved in testing an organization's information security measures. Based on the author's real-world experiences, the diaries tell fictionalized versions of penetration testing discoveries. A must-listen for anyone interested in computer security or the penetration testing field.
-
-
Good Overview of a Pen Test
- By J on 07-09-23
By: Mike Sheward
-
The Cyclops Effect
- By: CJ Williams
- Narrated by: Vivienne Leheny
- Length: 14 hrs and 2 mins
- Unabridged
-
Overall
-
Performance
-
Story
When Asha said she wanted to give the Chinese hackers a piece of her mind, she didn’t mean it literally. But that’s what happens when medical technology goes awry. Doctors said they could train her brain to interpret digital signals from the camera in her artificial eye. The module even has Wi-Fi so they can monitor signal traffic across her optic nerve. What they didn’t anticipate was that her brain would figure out how to use the Wi-Fi connection both ways. Asha can now see the internet.
-
-
Moves along and remains both interesting and plausible
- By tim on 04-29-24
By: CJ Williams
-
Cybersecurity First Principles
- A Reboot of Strategy and Tactics
- By: Rick Howard
- Narrated by: Rick Howard
- Length: 9 hrs and 15 mins
- Unabridged
-
Overall
-
Performance
-
Story
Rick Howard, the Chief Security Officer, Chief Analyst, and Senior fellow at The Cyberwire, challenges the conventional wisdom of current cybersecurity best practices, strategy, and tactics and makes the case that the profession needs to get back to first principles.
-
-
solid advice
- By Dan Casebolt on 12-12-23
By: Rick Howard
-
If It's Smart, It's Vulnerable
- By: Mikko Hypponen
- Narrated by: Rich Miller
- Length: 7 hrs and 32 mins
- Unabridged
-
Overall
-
Performance
-
Story
All our devices and gadgets—from our refrigerators to our home security systems—are going online, just like our computers did. But once we've successfully connected our devices to the internet, do we have any hope of keeping them, and ourselves, safe from the dangers that lurk beneath the digital waters? Veteran cybersecurity professional Mikko Hypponen delivers an eye-opening exploration of the best—and worst—things the internet has given us. From instant connectivity between any two points on the globe to organized ransomware gangs, the net truly has been a mixed blessing.
-
-
One of the best books on this topic
- By hamilton on 02-25-24
By: Mikko Hypponen
-
The Phoenix Project
- A Novel about IT, DevOps, and Helping Your Business Win 5th Anniversary Edition
- By: Gene Kim, Kevin Behr, George Spafford
- Narrated by: Chris Ruen
- Length: 14 hrs and 46 mins
- Unabridged
-
Overall
-
Performance
-
Story
Bill, an IT manager at Parts Unlimited, has been tasked with taking on a project critical to the future of the business, code named Phoenix Project. But the project is massively over budget and behind schedule. The CEO demands Bill must fix the mess in 90 days, or else Bill’s entire department will be outsourced. With the help of a prospective board member and his mysterious philosophy of the Three Ways, Bill starts to see that IT work has more in common with manufacturing plant work than he ever imagined.
-
-
Theory and Practice merged
- By Peter on 11-23-15
By: Gene Kim, and others
-
Roadkill
- By: Dennis E. Taylor
- Narrated by: Ray Porter
- Length: 8 hrs and 58 mins
- Original Recording
-
Overall
-
Performance
-
Story
Jack Kernigan is having a bad day...a bad year...a bad life. After being booted out of MIT, he’s back in his Ohio hometown, working for the family business, facing a life of mediocrity. Then one day, out on a delivery, his truck hits...something. Something big...something furry...something invisible. And, it turns out, something not of this Earth. Fate can play funny tricks. Which is why Jack suddenly finds himself the planet’s best hope to unravel a conspiracy of galactic proportions that could spell the end of the human race.
-
-
The least helpful review of Roadkill
- By Joshua Kring on 08-05-22
By: Dennis E. Taylor
-
Pen Test Diaries
- Insecurity Culture
- By: Mike Sheward
- Narrated by: Beth Hough
- Length: 1 hr and 17 mins
- Unabridged
-
Overall
-
Performance
-
Story
The penetration testing industry has exploded in the last decade, as more and more organizations seek assurance that their cybersecurity strategies are being effectively implemented. The Pen Test Diaries allow you to follow a penetration tester through the technical and nontechnical processes involved in testing an organization's information security measures. Based on the author's real-world experiences, the diaries tell fictionalized versions of penetration testing discoveries. A must-listen for anyone interested in computer security or the penetration testing field.
-
-
Good Overview of a Pen Test
- By J on 07-09-23
By: Mike Sheward
-
The Cyclops Effect
- By: CJ Williams
- Narrated by: Vivienne Leheny
- Length: 14 hrs and 2 mins
- Unabridged
-
Overall
-
Performance
-
Story
When Asha said she wanted to give the Chinese hackers a piece of her mind, she didn’t mean it literally. But that’s what happens when medical technology goes awry. Doctors said they could train her brain to interpret digital signals from the camera in her artificial eye. The module even has Wi-Fi so they can monitor signal traffic across her optic nerve. What they didn’t anticipate was that her brain would figure out how to use the Wi-Fi connection both ways. Asha can now see the internet.
-
-
Moves along and remains both interesting and plausible
- By tim on 04-29-24
By: CJ Williams
-
Cybersecurity First Principles
- A Reboot of Strategy and Tactics
- By: Rick Howard
- Narrated by: Rick Howard
- Length: 9 hrs and 15 mins
- Unabridged
-
Overall
-
Performance
-
Story
Rick Howard, the Chief Security Officer, Chief Analyst, and Senior fellow at The Cyberwire, challenges the conventional wisdom of current cybersecurity best practices, strategy, and tactics and makes the case that the profession needs to get back to first principles.
-
-
solid advice
- By Dan Casebolt on 12-12-23
By: Rick Howard
-
If It's Smart, It's Vulnerable
- By: Mikko Hypponen
- Narrated by: Rich Miller
- Length: 7 hrs and 32 mins
- Unabridged
-
Overall
-
Performance
-
Story
All our devices and gadgets—from our refrigerators to our home security systems—are going online, just like our computers did. But once we've successfully connected our devices to the internet, do we have any hope of keeping them, and ourselves, safe from the dangers that lurk beneath the digital waters? Veteran cybersecurity professional Mikko Hypponen delivers an eye-opening exploration of the best—and worst—things the internet has given us. From instant connectivity between any two points on the globe to organized ransomware gangs, the net truly has been a mixed blessing.
-
-
One of the best books on this topic
- By hamilton on 02-25-24
By: Mikko Hypponen
-
The Phoenix Project
- A Novel about IT, DevOps, and Helping Your Business Win 5th Anniversary Edition
- By: Gene Kim, Kevin Behr, George Spafford
- Narrated by: Chris Ruen
- Length: 14 hrs and 46 mins
- Unabridged
-
Overall
-
Performance
-
Story
Bill, an IT manager at Parts Unlimited, has been tasked with taking on a project critical to the future of the business, code named Phoenix Project. But the project is massively over budget and behind schedule. The CEO demands Bill must fix the mess in 90 days, or else Bill’s entire department will be outsourced. With the help of a prospective board member and his mysterious philosophy of the Three Ways, Bill starts to see that IT work has more in common with manufacturing plant work than he ever imagined.
-
-
Theory and Practice merged
- By Peter on 11-23-15
By: Gene Kim, and others
-
Roadkill
- By: Dennis E. Taylor
- Narrated by: Ray Porter
- Length: 8 hrs and 58 mins
- Original Recording
-
Overall
-
Performance
-
Story
Jack Kernigan is having a bad day...a bad year...a bad life. After being booted out of MIT, he’s back in his Ohio hometown, working for the family business, facing a life of mediocrity. Then one day, out on a delivery, his truck hits...something. Something big...something furry...something invisible. And, it turns out, something not of this Earth. Fate can play funny tricks. Which is why Jack suddenly finds himself the planet’s best hope to unravel a conspiracy of galactic proportions that could spell the end of the human race.
-
-
The least helpful review of Roadkill
- By Joshua Kring on 08-05-22
By: Dennis E. Taylor
-
Exit Interview
- The Life and Death of My Ambitious Career
- By: Kristi Coulter
- Narrated by: Kristi Coulter
- Length: 10 hrs and 48 mins
- Unabridged
-
Overall
-
Performance
-
Story
In 2006, Kristi Coulter left her cozy but dull job for a promising new position at the fast-growing Amazon.com, but she never expected the soul-crushing pressure that would come with it. In no time she found the challenge and excitement she'd been craving—along with seven-day workweeks, lifeboat exercises, widespread burnout, and a culture driven largely by fear. But the chase, the visibility, and, let's face it, the stock options proved intoxicating, and so, for twelve years, she stayed—until she no longer recognized the face in the mirror or the mission she'd signed up for.
-
-
Not worth the time
- By Anonymous User on 10-01-23
By: Kristi Coulter
-
Ghost in the Wires
- My Adventures as the World’s Most Wanted Hacker
- By: Kevin Mitnick, William L. Simon
- Narrated by: Ray Porter
- Length: 13 hrs and 59 mins
- Unabridged
-
Overall
-
Performance
-
Story
Kevin Mitnick was the most elusive computer break-in artist in history. He accessed computers and networks at the world’s biggest companies—and however fast the authorities were, Mitnick was faster, sprinting through phone switches, computer systems, and cellular networks. He spent years skipping through cyberspace, always three steps ahead and labeled unstoppable.
-
-
For a smart guy, Mitnick was an idiot
- By Joshua on 09-17-14
By: Kevin Mitnick, and others
-
Remote
- Office Not Required
- By: Jason Fried, David Heinemeier Hansson
- Narrated by: Rebecca Lowman
- Length: 3 hrs and 22 mins
- Unabridged
-
Overall
-
Performance
-
Story
Does working from home—or anywhere else but the office—make sense? In Remote, Jason Fried and David Heinemeier Hansson, the founders of Basecamp, bring new insight to the hotly debated argument. While providing a complete overview of remote work’s challenges, Jason and David persuasively argue that, often, the advantages of working “off-site” far outweigh the drawbacks.
-
-
Not useful if you're already working remotely.
- By Iulian Vlad on 08-09-17
By: Jason Fried, and others
-
The Unicorn Project
- A Novel About Developers, Digital Disruption, and Thriving in the Age of Data
- By: Gene Kim
- Narrated by: Frankie Corzo
- Length: 12 hrs and 24 mins
- Unabridged
-
Overall
-
Performance
-
Story
In The Unicorn Project, we follow Maxine, a senior lead developer and architect, as she is exiled to the Phoenix Project, to the horror of her friends and colleagues, as punishment for contributing to a payroll outage. She tries to survive in what feels like a heartless and uncaring bureaucracy and to work within a system where no one can get anything done without endless committees, paperwork, and approvals. One day, she is approached by a ragtag bunch of misfits who say they want to overthrow the existing order, to liberate developers, to bring joy back to technology work.
-
-
This is no Phoenix Project
- By SaintHax on 01-10-20
By: Gene Kim
-
Creative Selection
- Inside Apple's Design Process During the Golden Age of Steve Jobs
- By: Ken Kocienda
- Narrated by: Ken Kocienda
- Length: 7 hrs and 28 mins
- Unabridged
-
Overall
-
Performance
-
Story
Creative Selection recounts the life of one of the few who worked behind the scenes, a highly respected software engineer who worked in the final years of the Steve Jobs era - the Golden Age of Apple. Ken Kocienda offers an inside look at Apple’s creative process. For 15 years, he was on the ground floor of the company as a specialist, directly responsible for experimenting with novel user interface concepts and writing powerful, easy-to-use software for products including the iPhone, the iPad, and the Safari web browser.
-
-
Just the 20%
- By matthewolf on 09-20-18
By: Ken Kocienda
-
Project Zero Trust
- A Story About a Strategy for Aligning Security and the Business
- By: George Finney, John Kindervag - foreword
- Narrated by: Daniel Thomas May
- Length: 7 hrs and 51 mins
- Unabridged
-
Overall
-
Performance
-
Story
In Project Zero Trust: A Story About a Strategy for Aligning Security and the Business, George Finney, chief security officer at Southern Methodist University, delivers an insightful and practical discussion of Zero Trust implementation. Presented in the form of a fictional narrative involving a breach at a company, the book tracks the actions of the company's new IT security director. Listeners will learn John Kindervag's 5-Step methodology for implementing Zero Trust, the four Zero Trust design principles, and how to limit the impact of a breach.
-
-
This one will be a classic
- By Jordan on 10-16-22
By: George Finney, and others
-
Social Engineering, Second Edition
- The Science of Human Hacking
- By: Christopher Hadnagy
- Narrated by: Christopher Hadnagy
- Length: 9 hrs and 28 mins
- Unabridged
-
Overall
-
Performance
-
Story
Social Engineering: The Science of Human Hacking reveals the craftier side of the hacker's repertoire - why hack into something when you could just ask for access? Undetectable by firewalls and antivirus software, social engineering relies on human fault to gain access to sensitive spaces; in this book, renowned expert Christopher Hadnagy explains the most commonly used techniques that fool even the most robust security personnel and reveals how these techniques have been used in the past.
-
-
Eye opening listen
- By RM on 04-10-19
-
I'm Feeling Lucky
- The Confessions of Google Employee Number 59
- By: Douglas Edwards
- Narrated by: Douglas Edwards
- Length: 16 hrs and 14 mins
- Unabridged
-
Overall
-
Performance
-
Story
Comparing Google to an ordinary business is like comparing a rocket to an Edsel. No academic analysis or bystanders account can capture it. Now Doug Edwards, Employee Number 59, offers the first inside view of Google, giving readers a chance to fully experience the bizarre mix of camaraderie and competition at this phenomenal company. I'm Feeling Lucky captures for the first time the unique, self-invented, yet profoundly important culture of the world's most transformative corporation.
-
-
Definitely worth a credit
- By Stephen on 07-20-11
By: Douglas Edwards
-
SIMPOC
- The Thinking Computer
- By: Ray Jay Perreault
- Narrated by: Zachary Johnson
- Length: 2 hrs and 18 mins
- Unabridged
-
Overall
-
Performance
-
Story
The entire human population is attacked by a very suspicious virus. SIMPOC's programmer doesn't come in to work, that day, the next, or ever. The commander of the space station Oasis, Joan Herl, is forced to abandon the station because of dwindling resources. When they land on earth, they are attacked by another thinking computer who would do anything to protect itself and to continue thinking.
-
-
On the verge of perfect..
- By Matthew on 03-17-16
-
The Clean Coder
- A Code of Conduct for Professional Programmers
- By: Robert C. Martin
- Narrated by: Theodore O'Brien
- Length: 6 hrs and 12 mins
- Unabridged
-
Overall
-
Performance
-
Story
Great software is something to marvel at: powerful, elegant, functional, a pleasure to work with as both a developer and as a user. Great software isn’t written by machines. It is written by professionals with an unshakable commitment to craftsmanship. The Clean Coder will help you become one of them - and earn the pride and fulfillment that they alone possess.
-
-
The best one
- By Amazon Customer on 01-10-22
By: Robert C. Martin
-
The Adventures of an IT Leader, Updated Edition
- By: Robert D. Austin, Richard L. Nolan, Shannon O'Donnell
- Narrated by: Teri Schnaubelt
- Length: 10 hrs and 28 mins
- Unabridged
-
Overall
-
Performance
-
Story
Becoming an effective IT manager presents a host of challenges - from anticipating emerging technology to managing relationships with vendors, employees, and other managers. A good IT manager must also be a strong business leader. This book invites you to accompany new CIO Jim Barton to better understand the role of IT in your organization. You'll see Jim struggle through a challenging first year, handling (and fumbling) situations that, although fictional, are based on true events.
-
-
Navigating Leadership in Tech: A Mixed Experience
- By Flukyspore on 12-04-23
By: Robert D. Austin, and others
-
Darknet
- A Beginner's Guide to Staying Anonymous Online
- By: Lance Henderson
- Narrated by: John T. Parker
- Length: 2 hrs and 9 mins
- Unabridged
-
Overall
-
Performance
-
Story
Want to surf the web anonymously? This audiobook is the perfect guide for anyone who wants to cloak their online activities. Whether you're on Usenet, Facebook, P2P, or browsing the web with standard browsers like Opera, Firefox, and Internet Explorer, I will show you how to become a ghost on the internet, leaving no tracks back to your isp, or anyone else.
-
-
Good information, even for techies.
- By J on 01-06-15
By: Lance Henderson
Related to this topic
-
Ghost in the Wires
- My Adventures as the World’s Most Wanted Hacker
- By: Kevin Mitnick, William L. Simon
- Narrated by: Ray Porter
- Length: 13 hrs and 59 mins
- Unabridged
-
Overall
-
Performance
-
Story
Kevin Mitnick was the most elusive computer break-in artist in history. He accessed computers and networks at the world’s biggest companies—and however fast the authorities were, Mitnick was faster, sprinting through phone switches, computer systems, and cellular networks. He spent years skipping through cyberspace, always three steps ahead and labeled unstoppable.
-
-
For a smart guy, Mitnick was an idiot
- By Joshua on 09-17-14
By: Kevin Mitnick, and others
-
88 Names
- A Novel
- By: Matt Ruff
- Narrated by: Ewan Chung
- Length: 8 hrs and 14 mins
- Unabridged
-
Overall
-
Performance
-
Story
John Chu is a “sherpa” - a paid guide to online role-playing games. For a fee, he and his crew will provide you with a top-flight character equipped with the best weapons and armor. Chu’s new client, "Mr. Jones", claims to be a “wealthy, famous person” with powerful enemies, and he’s offering a ridiculous amount of money for a comprehensive tour. For Chu, this is a dream assignment, but then he begins to suspect that Mr. Jones is really North Korean dictator Kim Jong-un. But Chu also has to worry about “Ms. Pang”, and his angry ex-girlfriend, Darla Jean Covington....
-
-
I love this author... didn’t love this book.
- By Anonymous User on 03-30-20
By: Matt Ruff
-
American Injustice
- My Battle to Expose the Truth
- By: John Paul Mac Isaac
- Narrated by: Tom Parks
- Length: 4 hrs and 54 mins
- Unabridged
-
Overall
-
Performance
-
Story
This is the story of how I tried to get the Hunter Biden laptop evidence to the authorities.
-
-
Need a tissue?
- By Michael L. Galligan on 12-01-22
-
Technically Wrong
- Sexist Apps, Biased Algorithms, and Other Threats of Toxic Tech
- By: Sara Wachter-Boettcher
- Narrated by: Andrea Emmes
- Length: 5 hrs and 42 mins
- Unabridged
-
Overall
-
Performance
-
Story
Buying groceries, tracking our health, finding a date: whatever we want to do, odds are that we can now do it online. But few of us ask how all these digital products are designed, or why. It's time we change that. Many of the services we rely on are full of oversights, biases, and downright ethical nightmares. Chatbots that harass women. Signup forms that fail anyone who's not straight. Social media sites that send peppy messages about dead relatives. Algorithms that put more black people behind bars.
-
-
Pretty good but not complete
- By Casey on 10-29-17
-
High-Tech, High-Touch Customer Service
- Inspire Timeless Loyalty in the Demanding New World of Social Commerce
- By: Micah Solomon
- Narrated by: Micah Solomon, Sean Pratt
- Length: 6 hrs and 7 mins
- Unabridged
-
Overall
-
Performance
-
Story
In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.
-
-
This is the book that cracks the code!
- By Nick Morgan on 04-30-13
By: Micah Solomon
-
Breakpoint
- By: Richard A. Clarke
- Narrated by: Robertson Dean
- Length: 8 hrs and 18 mins
- Unabridged
-
Overall
-
Performance
-
Story
The global village: an intricately intertwined network of technology that binds together the world's economies, governments, and communication systems. So large, so vital, and so fragile. Now a sophisticated group is seeking to "disconnect the globe" by destroying computer grids, communications satellites, Internet cable centers, and biotech firms. Hard to do? If only that were so.
-
-
SciFi Thriller
- By G Barth on 03-04-07
-
Ghost in the Wires
- My Adventures as the World’s Most Wanted Hacker
- By: Kevin Mitnick, William L. Simon
- Narrated by: Ray Porter
- Length: 13 hrs and 59 mins
- Unabridged
-
Overall
-
Performance
-
Story
Kevin Mitnick was the most elusive computer break-in artist in history. He accessed computers and networks at the world’s biggest companies—and however fast the authorities were, Mitnick was faster, sprinting through phone switches, computer systems, and cellular networks. He spent years skipping through cyberspace, always three steps ahead and labeled unstoppable.
-
-
For a smart guy, Mitnick was an idiot
- By Joshua on 09-17-14
By: Kevin Mitnick, and others
-
88 Names
- A Novel
- By: Matt Ruff
- Narrated by: Ewan Chung
- Length: 8 hrs and 14 mins
- Unabridged
-
Overall
-
Performance
-
Story
John Chu is a “sherpa” - a paid guide to online role-playing games. For a fee, he and his crew will provide you with a top-flight character equipped with the best weapons and armor. Chu’s new client, "Mr. Jones", claims to be a “wealthy, famous person” with powerful enemies, and he’s offering a ridiculous amount of money for a comprehensive tour. For Chu, this is a dream assignment, but then he begins to suspect that Mr. Jones is really North Korean dictator Kim Jong-un. But Chu also has to worry about “Ms. Pang”, and his angry ex-girlfriend, Darla Jean Covington....
-
-
I love this author... didn’t love this book.
- By Anonymous User on 03-30-20
By: Matt Ruff
-
American Injustice
- My Battle to Expose the Truth
- By: John Paul Mac Isaac
- Narrated by: Tom Parks
- Length: 4 hrs and 54 mins
- Unabridged
-
Overall
-
Performance
-
Story
This is the story of how I tried to get the Hunter Biden laptop evidence to the authorities.
-
-
Need a tissue?
- By Michael L. Galligan on 12-01-22
-
Technically Wrong
- Sexist Apps, Biased Algorithms, and Other Threats of Toxic Tech
- By: Sara Wachter-Boettcher
- Narrated by: Andrea Emmes
- Length: 5 hrs and 42 mins
- Unabridged
-
Overall
-
Performance
-
Story
Buying groceries, tracking our health, finding a date: whatever we want to do, odds are that we can now do it online. But few of us ask how all these digital products are designed, or why. It's time we change that. Many of the services we rely on are full of oversights, biases, and downright ethical nightmares. Chatbots that harass women. Signup forms that fail anyone who's not straight. Social media sites that send peppy messages about dead relatives. Algorithms that put more black people behind bars.
-
-
Pretty good but not complete
- By Casey on 10-29-17
-
High-Tech, High-Touch Customer Service
- Inspire Timeless Loyalty in the Demanding New World of Social Commerce
- By: Micah Solomon
- Narrated by: Micah Solomon, Sean Pratt
- Length: 6 hrs and 7 mins
- Unabridged
-
Overall
-
Performance
-
Story
In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.
-
-
This is the book that cracks the code!
- By Nick Morgan on 04-30-13
By: Micah Solomon
-
Breakpoint
- By: Richard A. Clarke
- Narrated by: Robertson Dean
- Length: 8 hrs and 18 mins
- Unabridged
-
Overall
-
Performance
-
Story
The global village: an intricately intertwined network of technology that binds together the world's economies, governments, and communication systems. So large, so vital, and so fragile. Now a sophisticated group is seeking to "disconnect the globe" by destroying computer grids, communications satellites, Internet cable centers, and biotech firms. Hard to do? If only that were so.
-
-
SciFi Thriller
- By G Barth on 03-04-07
-
The Best of Us
- By: Karen Traviss
- Narrated by: Fred Tatasciore
- Length: 18 hrs and 35 mins
- Unabridged
-
Overall
-
Performance
-
Story
The West has been devastated by epidemics, bio-terrorism, war, and famine. Asia has shut its borders to keep the threats at bay, and some with power and influence have already abandoned Earth. Now an escape route a century in the making - the Nomad mission - finally offers hope to a small town and a secret research centre hidden in a rural American backwater. Shrouded in lies and concealed even from the research centre's staff, Nomad is about to fulfil its long-dead founder's vision of preserving the best of humanity to forge a new future. But who decides who's worthy?
-
-
what the hell? not galaxys edge. total retcon.
- By Ethomas on 12-06-19
By: Karen Traviss
-
Cyber Wars
- Hacks That Shocked the Business World
- By: Charles Arthur
- Narrated by: Joe Jameson
- Length: 7 hrs and 40 mins
- Unabridged
-
Overall
-
Performance
-
Story
Cyber Wars gives you the dramatic inside stories of some of the world's biggest cyber attacks. These are the game-changing hacks that make organisations around the world tremble and leaders stop and consider just how safe they really are. Charles Arthur provides a gripping account of why each hack happened, what techniques were used, what the consequences were and how they could have been prevented. Cyber attacks are some of the most frightening threats currently facing business leaders, and this book provides a deep insight into understanding how they work.
-
-
For the security professional and average joe
- By Quella on 01-11-19
By: Charles Arthur
-
WWW: Wake
- By: Robert J. Sawyer
- Narrated by: Jessica Almasy, Jennifer Van Dyck, A. C. Fellner, and others
- Length: 12 hrs and 12 mins
- Unabridged
-
Overall
-
Performance
-
Story
Caitlin Decter is young, pretty, feisty, a genius at math - and blind. Still, she can surf the net with the best of them, following its complex paths clearly in her mind. But Caitlin's brain long ago co-opted her primary visual cortex to help her navigate online. So when she receives an implant to restore her sight, instead of seeing reality, the landscape of the World Wide Web explodes into her consciousness, spreading out all around her in a riot of colors and shapes.
-
-
A Great, if Incomplete, Concept
- By Seth H. Wilson on 04-14-09
By: Robert J. Sawyer
-
Where Wizards Stay Up Late
- The Origins of the Internet
- By: Katie Hafner, Matthew Lyon
- Narrated by: Mark Douglas Nelson
- Length: 10 hrs and 19 mins
- Unabridged
-
Overall
-
Performance
-
Story
Twenty-five years ago, it didn't exist. Today, 20 million people worldwide are surfing the Net. Where Wizards Stay Up Late is the exciting story of the pioneers responsible for creating the most talked about, most influential, and most far-reaching communications breakthrough since the invention of the telephone. In the 1960s, when computers where regarded as mere giant calculators, J.C.R. Licklider at MIT saw them as the ultimate communications devices.
-
-
Absolutely fascinating and we'll researched
- By Elsa Braun on 10-01-16
By: Katie Hafner, and others
-
Planetside
- By: Michael Mammay
- Narrated by: R.C. Bray
- Length: 8 hrs and 38 mins
- Unabridged
-
Overall
-
Performance
-
Story
War heroes aren't usually called out of semi-retirement and sent to the far reaches of the galaxy for a routine investigation. So when Colonel Carl Butler answers the call from an old and powerful friend, he knows it's something big - and he's not being told the whole story. A high councilor's son has gone MIA out of Cappa Base, the space station orbiting a battle-ravaged planet. The young lieutenant had been wounded and evacuated - but there's no record of him having ever arrived at hospital command.
-
-
Refreshing Sci-Fi
- By Chris Duemig on 08-01-18
By: Michael Mammay
-
Dave Barry in Cyberspace
- By: Dave Barry
- Narrated by: Shadoe Stevens
- Length: 4 hrs and 37 mins
- Unabridged
-
Overall
-
Performance
-
Story
When Dave Barry goes mano a mano with the Information Superhighway, it's guaranteed to be a rip-roaring adventure. This self-proclaimed computer geek and Pulitzer Prize-winning journalist starts with the motto, "Never read the instructions," and slides from there into the world of hardware, software, Windows 95, and the critical issue of RAM ("the bottom line is, if you're a guy, you cannot have enough RAM").
-
-
Disappointing and Dated
- By Alan Rither on 09-13-04
By: Dave Barry
What listeners say about Blue Team Diaries: Shellshocked
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
-
Overall
-
Performance
-
Story
- Amazon Customer
- 10-19-23
Fun, entertaining read
Enjoyed listening to Blue Team Diaries over the course of a few days commute to work. Enjoyable, a kind of reading material I haven’t consumed compared to podcasts and technical lectures I usually find myself listening to. 10/10 will listen to more in the series.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
-
Overall
-
Performance
-
Story
- Greyson
- 04-16-23
Incredible!
The narration and relatable story line were very entertaining. Highly recommend! I will be listening to the next one.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
-
Overall
-
Performance
-
Story
- Raymond P. Caruso
- 02-28-23
Great Narration
The narrator makes the character come alive. I felt as if I was in the room watching the team deal with a major security issue. Very realistic.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!