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Code White

By: Margaret M. Keith, James T. Brophy
Narrated by: Fiona Highet
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Publisher's summary

When health care workers call a Code White, it’s an emergency response for a violent incident: a call for help. But it’s one that goes unanswered in hospitals, clinics, and long-term care homes across the country. Code White exposes a shocking epidemic of violence that’s hidden in plain sight, one in which workers are bruised, battered, assaulted, and demeaned, but carry on in silence, with little recourse or support.

Researchers Margaret M. Keith and James T. Brophy lay bare the stories of over one hundred nurses and personal support workers, aides and porters, clerical workers and cleaners. The nightmarish experiences they relate are not one-off incidents, but symptoms of deep systemic flaws that have transformed health care into one of the most dangerous occupational sectors in Canada.

The same questions echo in the wake of each and every brutal encounter: Is violence and trauma really just “part of the job”? Why is this going underreported and unchecked? What needs to be done, and how?

©2021 Margaret M. Keith and James T. Brophy (P)2022 Between the Lines
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Critic reviews

Code White provides vital insight into the experiences of frontline health care workers, expertly weaving together how gender, race, and working conditions combine to put this workforce at extreme risk of violence. Grounded in years of occupational health research, the book never loses sight of the human cost of this long-simmering crisis—placing workers' stories at the heart of its deeply troubling findings. This is vital reading for anyone interested in the future of our health care system and the essential workers who care for our loved ones.” — Sara Mojtehedzadeh, labour reporter, Toronto Star

“A riveting and devastating account of the neglected toll of violence in health care. Told through the voices of health care workers, Code White describes the root causes of this epidemic and offers both an urgent plea and a blueprint to end it.” —Stephanie Premji, associate professor, School of Labour Studies, McMaster University

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