Whether you are forced to negotiate a high-pressure business deal or confront an angry family member, within the chapters of this book you will learn how to manage your emotions and quickly process information during stressful situations. You will learn how to effectively read your counterparts and how to decipher their words and body language. This book will properly prepare you for conflict and how to effectively use these skills in multiple real-world situations.

In Stalling for Time, the FBI’s chief hostage negotiator takes readers on a harrowing tour through many of the most famous hostage crises in the history of the modern FBI, including the siege at Waco, the Montana Freemen standoff, and the D.C. sniper attacks. Having helped develop the FBI’s nonviolent communication techniques for achieving peaceful outcomes in tense situations, Gary Noesner offers a candid, fascinating look back at his years as an innovator in the ranks of the Bureau and a pioneer on the front lines.

Worshippers stream out of an Midwestern synagogue after sabbath services, unaware that only a hundred yards away, an expert marksman and avowed racist, antisemite and member of the Ku Klux Klan, patiently awaits, his hunting rifle at the ready. A riveting, cautionary tale rooted in history that continues to echo today, The Killer's Shadow is a terrifying and essential exploration of the criminal personality in the vile grip of extremism and what happens when rage-filled speech evolves into deadly action and hatred of the “other" is allowed full reign.

Veteran police negotiator Lieutenant Dennis Flynn spent nearly two decades responding to high-intensity incidents with the Crisis Negotiations Team in Las Vegas, Nevada. His goal: Bring 'em out alive. This audiobook is a behind-the-scenes view of life-and-death situations that police negotiators face, and how they were resolved one way or the other under the bright lights and glitter of Sin City.

Tested and effective leadership and teaching advice based on riveting combat stories from a Special Operations veteran. In Leadership and Training for the Fight, MSG Paul R. Howe, U.S. Army Retired, shares ideas on leadership that he has developed through extensive combat experience. Howe tells riveting stories of military operations and analyzes leadership concepts. He also gives advice on how to understand students and how to refine your teaching methods. Written with the unique insight of a Special Operations soldier, this book is the perfect guide for anyone interested in improving leadership skills.

When Michael Fanone self-deployed to the Capitol on January 6, 2021, he had no idea his life was about to change. When he got to the front of the line, he urged his fellow officers to hold it against the growing crowd of insurrectionists—until he found himself pulled into the mob, tased until he had a heart attack, and viciously beaten with a Blue Lives Matter flag as shouts to kill him rang out. Now, Fanone is ready to tell the full story of that infamous day, along with exploring our country’s most critical issues as someone who has had firsthand experience with many of them.

Beat Cop to Top Cop: A Tale of Three Cities documents Timoney's rise, from his days as a tough street cop in the South Bronx to his role as police chief of Miami. This fast-moving narrative by the man Esquire Magazine named "America's Top Cop" offers a blueprint for crime prevention through first-person accounts from the street, detailing how big-city chiefs and their teams can tame even the most unruly cities.

Stephen Friend had his dream job as an FBI special agent. After nearly a decade of combating violent crime, human trafficking, and child predators, he was reassigned to the FBI’s unprecedented investigation of the political unrest at the United States Capitol on January 6, 2021.

On February 4, 1974, Patty Hearst, a sophomore in college and heiress to the Hearst family fortune, was kidnapped by a ragtag group of self-styled revolutionaries calling itself the Symbionese Liberation Army. The already sensational story took the first of many incredible twists on April 3, when the group released a tape of Patty saying she had joined the SLA and had adopted the nom de guerre “Tania.”

Baltimore, 2015. Riots are erupting across the city as citizens demand justice for Freddie Gray, a twenty-five-year-old Black man who has died under suspicious circumstances while in police custody. In this urgent book, award-winning investigative journalist Justin Fenton distills hundreds of interviews, thousands of court documents, and countless hours of video footage to present the definitive account of the entire scandal.

The Cell provides the first complete treatment to piece together what led to the events of 9/11, ultimately delivering the disturbing answer to the question: why, with all the information the intelligence community had, was no one able to stop the September 11 attacks? It also includes a first-person account of John Miller's face-to-face meeting with Osama bin Laden.

Secret Service agents, acting as human surveillance cameras, observe everything that goes on behind the scenes in the president's inner circle. Ronald Kessler reveals what they have seen, providing startling, previously untold stories about the presidents, from John F. Kennedy and Lyndon Johnson to George W. Bush and Barack Obama, as well as about their families, Cabinet officers, and White House aides.

On July 7, 2016, protesters marched in the streets of Dallas to demonstrate against the killings of unarmed black men by the police. As the peaceful event drew to a close, a sniper opened fire, targeting white cops and killing five of them. Into this charged situation stepped Dallas police chief David O. Brown, who, with a historic new tactical approach, quickly ended the gunman's siege and calmed his community and the nation.

Frank Figliuzzi was the "Keeper of the Code," appointed the FBI’s Chief Inspector by then-Director Robert Mueller. Charged with overseeing sensitive internal inquiries, shooting reviews, and performance audits, he ensured each employee met the Bureau's exacting standards of performance, integrity, and conduct. Now, drawing on his distinguished career, Figliuzzi reveals how the Bureau achieves its extraordinary standard of excellence—from the training of new recruits in "The FBI Way" to the Bureau's rigorous maintenance of its standards up and down the organization.

In the tradition of The Wire, the “utterly absorbing” (The New York Times) story of the cinematic transformation of Miami, one of America’s bustling cities - rife with a drug epidemic, a burgeoning refugee crisis, and police brutality - from journalist and award-winning author Nicholas Griffin.