Nora and her husband, Simon, have run the beautiful oak-beamed book shop in their small British village for 30 years. But times are tough, and the shop is under threat of closure - this Christmas season will really decide their fate. When an elderly man visits the store and buys the one book they've never been able to sell, saying it's the perfect gift for his sick grandson, it gives Nora an idea. She and Simon will send out books to those feeling down this Christmas.

Haley Hanson’s idea of the perfect Christmas is escaping to the Caribbean to work so she can avoid all the traditional Christmas distractions. Over the years, she’s sacrificed her personal life to climb the corporate ladder at a prestigious Boston advertising agency. Now she just needs to land a coveted Christmas toy company account to make partner. But first, her boss, Larry, thinks she needs a holiday attitude adjustment, so he ships her off to a Christmas Camp at Holly Peak Inn to help her find her Christmas spirit.

Laid off from her department store job, Carmen has perilously little cash and few options. The prospect of spending Christmas with her perfect sister Sofia, in Sofia’s perfect house with her perfect children and her perfectly ordered yuppie life, does not appeal. Frankly, Sofia doesn’t exactly want her prickly sister Carmen there, either. But Sofia has yet another baby on the way, a mother desperate to see her daughters get along, and a client who needs help revitalizing his shabby old bookshop. So Carmen moves in and takes the job.

Aria Summers knows what she wants. A life on the road, with best friend Rosie and her beloved camper-van-cum-book-shop and definitely, definitely, no romance. But when Aria finds herself falling - after one too many glasses of wine, from a karaoke stage - into the arms of Jonathan, a part of her comes back to life for the first time in years. Since her beloved husband died, Aria has sworn off love, unless it’s the kind you can find in the pages of a book. One love of her life is quite enough.

Emma can’t believe her luck when she finds an open pawn shop on Christmas Eve in Manhattan. She’s there to sell the beautiful bracelet her ex-boyfriend gave her when a familiar looking watch catches her eye. It’s the same engraved watch she gave her college boyfriend, Fletcher, years ago. On a whim, she trades the bracelet for the watch and wonders at the timing.

When Elodie applies for the job of librarian in peaceful Willow Grove, she’s looking forward to a new start. As the daughter of a media empire, her every move has been watched for years, and she longs to work with the thing she loves most: books. It’s a chance to make a real difference, too, because she soon realises that there are other people in Willow Grove who might need a fresh start—like the homeless man everyone walks past without seeing, or the divorcée who can’t seem to escape her former husband’s misdeeds.

Growing up, Liz Westmoreland dreamed of taking over her grandparents inn located in the small mountain town of Antlers Creek only for it to be sold before she ever got the chance. While browsing the internet, she stumbles upon a listing for what looks to be the picturesque inn, and it’s set to go to auction. Liz places a bid, and by a miracle, wins the auction. But when she gets there she finds the property in significant disrepair.

The trip of a lifetime! Rosie Lewis has her life together. A swanky job as a Michelin-starred sous chef, a loving husband and future children scheduled for exactly January 2021. That’s until she comes home one day to find her husband’s prepacked bag and a confession that he's had an affair. Heartbroken and devastated, Rosie drowns her sorrows in a glass (or three) of wine, only to discover the following morning that she has spontaneously invested in a bright pink campervan to facilitate her grand plans to travel the country.

When bookshop owner Sarah Smith is offered the opportunity for a job exchange with her Parisian friend, Sophie, saying yes is a no-brainer - after all, what kind of romantic would turn down six months in Paris? Sarah is sure she’s in for the experience of a lifetime - days spent surrounded by literature in a gorgeous bookshop, and the chance to watch the snow fall on the Eiffel Tower. Plus, now she can meet up with her journalist boyfriend, Ridge, when his job takes him around the globe. But her expectations cool faster than her café au lait soon after she lands.

Molly and Andrew are just trying to get home to Ireland for the holidays when a freak snowstorm grounds their flight. As the snow falls over the city and over the heads of two friends who are sure they’re not meant to be together, the universe might just have a plan of its own.

Belle Wilde loves December. Yes, she’s just lost her job, and Christmas is not a good time to find yourself ‘financially challenged’. And yes, her parents are still going on about the fact that she really should have it all together by now. But Belle believes that in December, magic can happen. Rory Walters hates December. Whilst it looks like his life is together, he’s still reeling from a winter’s night five years ago when his life changed forever. Now back at home, he’s certain that this will be yet another Christmas to endure rather than enjoy.

Gwen has had quite the year. Newly single and in trouble at work, a family Christmas could be exactly what she needs - fresh country air, piles of presents and festive films. Between her parents interfering in her love life, fighting with her sister and an awkward run-in with Dev, the boy next door, Gwen is grateful that Christmas only comes but once a year. But when someone in her family makes a Christmas wish, she wakes up to discover she has to relive the day all over again. And again. And again.

When chef Charlie Goodwin gets hit on the head on the L.A. set of her reality baking show, she loses a lot more than consciousness; she also loses her ability to taste and smell—both critical to her success as show judge. Meanwhile, Charlie's identical twin, Cass, is frantically trying to hold her own life together back in their mountain hometown while running the family's bustling bakery and dealing with her ex, who won't get the memo that they're over. With days until Christmas, a desperate Charlie asks Cass to do something they haven't done since they were kids: switch places.

After Tova Sullivan’s husband died, she began working the night shift at the Sowell Bay Aquarium, mopping floors and tidying up. Keeping busy has always helped her cope, which she’s been doing since her eighteen-year-old son, Erik, mysteriously vanished on a boat in Puget Sound over thirty years ago. Tova becomes acquainted with curmudgeonly Marcellus, a giant Pacific octopus living at the aquarium. Marcellus knows more than anyone can imagine but wouldn’t dream of lifting one of his eight arms for his human captors—until he forms a remarkable friendship with Tova.

It had always been Tabby's dream to work with cats and an inheritance from her beloved nanna has finally made that a reality. Idyllic Castle Street in Whitsborough Bay couldn’t be a better place for pastry chef Tabby to open a cat café with her boyfriend, Leon. But when Leon leaves her in the lurch, the pressure mounts for Tabby. With Christmas fast approaching, she has to open the café on her own – a daunting prospect, especially when she's been hiding her health issues from the ones she loves.