
Having Difficult Conversations
HBR Emotional Intelligence
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Narrated by:
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Avery May
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Christopher P. Brown
About this listen
Build your ability to discuss tough topics at work.
At times in our careers, we face conversations that bring out tense emotions. Our instinct may be to avoid them entirely, but engaging in challenging conversations can create opportunities to build stronger work relationships, teams, and organizations.
This book will help you learn how to communicate productively under stress, offer and accept critical feedback, and ensure teams walk away from challenging conversations feeling united.
This volume includes the work of Amy Gallo, Rebecca Knight, Liane Davey, and Joseph Grenny.
HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
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- Unabridged
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Overall
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Performance
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Whether you're an assistant or the CEO, whether you've been in the workforce for forty years or are just starting out, this guide will help you be more productive. You'll discover different ways to motivate yourself to work when you really don't want to; take on less, but get more done; preserve time for your most important work; improve your focus; make the most of small pockets of time between meetings; set boundaries with colleagues—without alienating them; and take time off without tearing your hair out.
-
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- Length: 5 hrs and 32 mins
- Unabridged
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Overall
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Performance
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Story
As a manager, it's your responsibility to ensure your team is motivated and performing at a high level. But recent data reveals abysmal engagement levels among workers around the globe. How do you fix the problem—before your most talented people walk out the door? By understanding what drains your employees, you can increase their job satisfaction and push them toward achieving their goals. The HBR Guide to Motivating People provides practical tips and advice to help your team find meaning in their work, build on their strengths, and produce the best results for the organization.