Interviewing Users (2nd Edition)
How to Uncover Compelling Insights
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Narrated by:
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Brandon Pollock
About this listen
In this new and updated edition of the acclaimed classic Interviewing Users, Steve Portigal quickly and effectively dispels the myth that interviewing is trivial. He shows how research studies and logistics can be used to determine concrete goals for a business and takes the listener on a detailed journey into the specifics of interviewing techniques, best practices, fieldwork, documentation, and how to make sense of uncovered data. Then Steve takes the process even further—showing the methods and details behind asking questions—from the words themselves to the interviewer's actions and how they influence an interview. There is even a chapter on making sure that information gleaned from the research study is used by the business in such a way to make it impactful and worthwhile. Oh, and for good measure he throws in information about Research Operations.
But, hey, that's just the nuts and bolts of the book. The truly fun part is Steve's voice and how he portrays this information through amusing anecdotes about his career, fascinating examples from other practitioners, and tips and tricks that only the most experienced UX researchers, like Steve, could come up with. As a nod to the pandemic, he offers ideas for the best way to interview someone remotely, and he also discusses personal bias—how to identify and deal with it so that it doesn't affect interviews.
©2023 Steve Portigal (P)2024 Ascent AudioListeners also enjoyed...
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Getting Things Done
- The Art of Stress-Free Productivity
- By: David Allen
- Narrated by: David Allen
- Length: 10 hrs and 23 mins
- Unabridged
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Overall
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Performance
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Story
David Allen reads an all-new edition of his popular self-help classic for managing work-life balance in the 21st century - now updated for the new challenges facing individuals and organizations in today's rapidly changing world. Since it was first published more than 15 years ago, David Allen's Getting Things Done has become one of the most influential business books of its era and the ultimate book on personal organization.
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Ignore Reviews Claiming "No New Material"
- By Megan Rutter on 08-26-16
By: David Allen
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The User Experience Team of One (2nd Edition)
- A Research and Design Survival Guide
- By: Leah Buley, Joe Natoli, Jesse James Garrett - foreword
- Narrated by: Marnye Young
- Length: 8 hrs and 38 mins
- Unabridged
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Overall
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Performance
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Story
The User Experience Team of One prescribes a range of approaches that have big impact and take less time and fewer resources than the standard lineup of UX deliverables. Whether you want to cross over into user experience or you're a seasoned practitioner trying to drag your organization forward, this book gives you tools and insight for doing more with less.
By: Leah Buley, and others
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Laws of UX
- Using Psychology to Design Better Products & Services
- By: Jon Yablonski
- Narrated by: Jason Leikam
- Length: 3 hrs
- Unabridged
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Overall
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Performance
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Story
This practical guide explains how you can apply key principles in psychology to build products and experiences that are more intuitive and human-centered. Author Jon Yablonski deconstructs familiar apps and experiences to provide clear examples of how UX designers can build experiences that adapt to how users perceive and process digital interfaces.
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Perfect for new designers
- By Evelene Montano on 06-24-23
By: Jon Yablonski
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Lean UX: Designing Great Products with Agile Teams (Second Edition)
- By: Jeff Gothelf, Josh Seiden
- Narrated by: Douglas Martin
- Length: 4 hrs and 56 mins
- Unabridged
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Overall
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Performance
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Story
Lean UX has become the preferred approach to interaction design, tailor-made for today’s agile teams. In the second edition of this award-winning book, leading advocates Jeff Gothelf and Josh Seiden expand on the valuable Lean UX principles, tactics, and techniques covered in the first edition to share how product teams can easily incorporate design, experimentation, iteration, and continuous learning from real users into their Agile process.
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The standard for all design teams
- By billsensei on 05-05-22
By: Jeff Gothelf, and others
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Impro
- Improvisation and the Theatre
- By: Keith Johnstone
- Narrated by: William Reay
- Length: 8 hrs and 54 mins
- Unabridged
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Overall
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Performance
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Story
Divided into four sections - Status, Spontaneity, Narrative Skills, and Masks and Trance - and arranged more or less in the order a group might approach them, the audiobook sets out the specific techniques and exercises which Johnstone has himself found most useful and most stimulating. The result is both an audiobook of ideas and a fascinating exploration of the nature of spontaneous creativity.
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Excellent Resource for improvisational theater
- By Robert Mann on 03-11-21
By: Keith Johnstone
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The Looming Tower
- Al-Qaeda and the Road to 9/11
- By: Lawrence Wright
- Narrated by: Lawrence Wright
- Length: 16 hrs and 31 mins
- Unabridged
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Overall
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Performance
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Story
A sweeping narrative history of the events leading to 9/11, a groundbreaking look at the people and ideas, the terrorist plans and the Western intelligence failures that culminated in the assault on America. Lawrence Wright's remarkable book is based on five years of research and hundreds of interviews that he conducted in Egypt, Saudi Arabia, Pakistan, Afghanistan, Sudan, England, France, Germany, Spain, and the United States.
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Supremely thorough and interesting
- By Josh on 10-05-17
By: Lawrence Wright
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Getting Things Done
- The Art of Stress-Free Productivity
- By: David Allen
- Narrated by: David Allen
- Length: 10 hrs and 23 mins
- Unabridged
-
Overall
-
Performance
-
Story
David Allen reads an all-new edition of his popular self-help classic for managing work-life balance in the 21st century - now updated for the new challenges facing individuals and organizations in today's rapidly changing world. Since it was first published more than 15 years ago, David Allen's Getting Things Done has become one of the most influential business books of its era and the ultimate book on personal organization.
-
-
Ignore Reviews Claiming "No New Material"
- By Megan Rutter on 08-26-16
By: David Allen
-
The User Experience Team of One (2nd Edition)
- A Research and Design Survival Guide
- By: Leah Buley, Joe Natoli, Jesse James Garrett - foreword
- Narrated by: Marnye Young
- Length: 8 hrs and 38 mins
- Unabridged
-
Overall
-
Performance
-
Story
The User Experience Team of One prescribes a range of approaches that have big impact and take less time and fewer resources than the standard lineup of UX deliverables. Whether you want to cross over into user experience or you're a seasoned practitioner trying to drag your organization forward, this book gives you tools and insight for doing more with less.
By: Leah Buley, and others
-
Laws of UX
- Using Psychology to Design Better Products & Services
- By: Jon Yablonski
- Narrated by: Jason Leikam
- Length: 3 hrs
- Unabridged
-
Overall
-
Performance
-
Story
This practical guide explains how you can apply key principles in psychology to build products and experiences that are more intuitive and human-centered. Author Jon Yablonski deconstructs familiar apps and experiences to provide clear examples of how UX designers can build experiences that adapt to how users perceive and process digital interfaces.
-
-
Perfect for new designers
- By Evelene Montano on 06-24-23
By: Jon Yablonski
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Lean UX: Designing Great Products with Agile Teams (Second Edition)
- By: Jeff Gothelf, Josh Seiden
- Narrated by: Douglas Martin
- Length: 4 hrs and 56 mins
- Unabridged
-
Overall
-
Performance
-
Story
Lean UX has become the preferred approach to interaction design, tailor-made for today’s agile teams. In the second edition of this award-winning book, leading advocates Jeff Gothelf and Josh Seiden expand on the valuable Lean UX principles, tactics, and techniques covered in the first edition to share how product teams can easily incorporate design, experimentation, iteration, and continuous learning from real users into their Agile process.
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The standard for all design teams
- By billsensei on 05-05-22
By: Jeff Gothelf, and others
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Talent
- How to Identify Energizers, Creatives, and Winners Around the World
- By: Tyler Cowen, Daniel Gross
- Narrated by: L. J. Ganser
- Length: 9 hrs and 12 mins
- Unabridged
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Overall
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Performance
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Story
How do you find talent with a creative spark? To what extent can you predict human creativity, or is human creativity something irreducible before our eyes, perhaps to be spotted or glimpsed by intuition, but unique each time it appears? Obsessed with these questions, renowned economist Tyler Cowen and venture capitalist and entrepreneur Daniel Gross set out to study the art and science of finding talent at the highest level: the people with the creativity, drive, and insight to transform an organization and make everyone around them better.
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Surprisingly bad
- By J on 09-08-22
By: Tyler Cowen, and others
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Becoming a Data Head
- How to Think, Speak, and Understand Data Science, Statistics, and Machine Learning
- By: Alex J. Gutman, Jordan Goldmeier
- Narrated by: Brian Arens
- Length: 7 hrs and 41 mins
- Unabridged
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Overall
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Performance
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Story
Becoming a Data Head is a complete guide for data science in the workplace: covering everything from the personalities you’ll work with to the math behind the algorithms. The authors have spent years in data trenches and sought to create a fun, approachable, and eminently bingeable book. Anyone can become a Data Head—an active participant in data science, statistics, and machine learning. Whether you're a business professional, engineer, executive, or aspiring data scientist, this book is for you.
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Great Start for Those interested in data.
- By armando on 09-02-24
By: Alex J. Gutman, and others
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Principles
- Life and Work
- By: Ray Dalio
- Narrated by: Ray Dalio, Jeremy Bobb
- Length: 16 hrs and 5 mins
- Unabridged
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Overall
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Performance
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Story
Ray Dalio, one of the world's most successful investors and entrepreneurs, shares the unconventional principles that he's developed, refined, and used over the past 40 years to create unique results in both life and business - and which any person or organization can adopt to help achieve their goals.
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Idea-meritocracy/Principles Reference
- By P Eberle on 06-30-18
By: Ray Dalio
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Generative AI
- Navigating the Course to the Artificial General Intelligence Future
- By: Martin Musiol
- Narrated by: Jon Vertullo
- Length: 13 hrs and 12 mins
- Unabridged
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Overall
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Performance
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Story
In Generative AI: Navigating the Course to the Artificial General Intelligence Future, Martin Musiol delivers an incisive and one-of-a-kind discussion of the current capabilities, future potential, and inner workings of generative artificial intelligence. In the book, you'll explore the short but eventful history of generative artificial intelligence, what it's achieved so far, and how it's likely to evolve in the future. You'll also get a peek at how emerging technologies are converging to create exciting new possibilities in the GenAI space.
By: Martin Musiol
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Hooked: How to Build Habit-Forming Products
- By: Nir Eyal, Ryan Hoover
- Narrated by: Nir Eyal
- Length: 4 hrs and 40 mins
- Unabridged
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Overall
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Performance
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Story
Why do some products capture our attention, while others flop? What makes us engage with certain products out of habit? Is there a pattern underlying how technologies hook us? This audiobook introduces listeners to the "Hooked Model", a four-step process companies use to build customer habits. Through consecutive cycles through the hook, successful products reach their ultimate goal of bringing users back repeatedly - without depending on costly advertising or aggressive messaging.
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Great book, wish the narration was a little better.
- By Todays The Best Day - Dani Davis on 07-21-15
By: Nir Eyal, and others
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Inspired
- How to Create Tech Products Customers Love, Second Edition
- By: Marty Cagan
- Narrated by: Marty Cagan
- Length: 7 hrs and 45 mins
- Unabridged
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Overall
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Performance
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Story
How do today's most successful tech companies - Amazon, Google, Facebook, Netflix, Tesla - design, develop, and deploy the products that have earned the love of literally billions of people around the world? Perhaps surprisingly, they do it very differently from the vast majority of tech companies. In Inspired, technology product management thought leader Marty Cagan provides listeners with a master class in how to structure and staff a vibrant and successful product organization and how to discover and deliver technology products that your customers will love.
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Great book, terrible audio wanted to ask a refund
- By Srikanth Ramanujam on 11-15-18
By: Marty Cagan