Molly and Andrew are just trying to get home to Ireland for the holidays when a freak snowstorm grounds their flight. As the snow falls over the city and over the heads of two friends who are sure they’re not meant to be together, the universe might just have a plan of its own.

The holidays are here, and in Salcombe, Liz longs for the arrival of her god-daughters, Skye and Clare and Clare's daughter baby Ivy. After years on her own, she needs help to save the catering business she built with Clare's late mother, Jen. However, half-sisters Skye and Clare couldn't be more different, struggling with family secrets and hidden jealousies. As the women navigate this unexpected summer together, truths are revealed and their relationships are put to the test.

After the end of a long-term relationship, local weather girl Bea Armstrong has been avoiding her family, and their inevitable 'I-told-you-sos'. But with Christmas fast approaching, she is finally on her way home to Charis House, the school in Sherwood Forest that her mum and dad run in their old family home. And to top it all off, the insufferable Henry Fairfax—who her parents have always wanted her to marry—has also been invited.

Elinor Noel—Nory for short—is quite content running her secondhand bookshop in London. Forever torn between her working-class upbringing and her classmates’ extravagant lifestyles at the posh private school she attended on scholarship, Nory has finally figured out how to keep both at equal distance. So when two of her oldest friends invite their whole gang to spend the time leading up to their wedding together at the castle near their old school, Nory must prepare herself for an emotionally complicated few days.

It had always been Tabby's dream to work with cats and an inheritance from her beloved nanna has finally made that a reality. Idyllic Castle Street in Whitsborough Bay couldn’t be a better place for pastry chef Tabby to open a cat café with her boyfriend, Leon. But when Leon leaves her in the lurch, the pressure mounts for Tabby. With Christmas fast approaching, she has to open the café on her own – a daunting prospect, especially when she's been hiding her health issues from the ones she loves.

Gwen has had quite the year. Newly single and in trouble at work, a family Christmas could be exactly what she needs - fresh country air, piles of presents and festive films. Between her parents interfering in her love life, fighting with her sister and an awkward run-in with Dev, the boy next door, Gwen is grateful that Christmas only comes but once a year. But when someone in her family makes a Christmas wish, she wakes up to discover she has to relive the day all over again. And again. And again.

When Paige turns up unannounced at Wynthorpe Hall, she discovers the place she knew when she was growing up has changed beyond all recognition. She’s only planning to stay for a short time, but is quickly pulled into local life. One night while driving home after delivering library books and shopping to residents she stumbles across an isolated cottage and meets Albert, its elderly and rather grumpy owner. She quickly realises there’s more to Albert than meets the eye and the same can be said for the other man she can’t seem to help running into, handsome but brooding Brodie.

Laid off from her department store job, Carmen has perilously little cash and few options. The prospect of spending Christmas with her perfect sister Sofia, in Sofia’s perfect house with her perfect children and her perfectly ordered yuppie life, does not appeal. Frankly, Sofia doesn’t exactly want her prickly sister Carmen there, either. But Sofia has yet another baby on the way, a mother desperate to see her daughters get along, and a client who needs help revitalizing his shabby old bookshop. So Carmen moves in and takes the job.

With her thriving business Cottage Angels, Freya Bolton prepares the Lake District’s holiday homes for Christmas visitors. It’s her job to think of everything, from cinnamon-scented candles to tasteful decorations and hampers of seasonal treats. If only her love life were such a success… After being burned by past relationships, she’s now determined to steer clear of love for good. So when she bumps into gorgeous – and single – ex-boyfriend Travis, a no-strings festive fling seems perfect. But when her feelings for him begin to develop, is she on track for another romantic calamity?

An expert at keeping moving, with her trusty motorhome and faithful dog Muffin, Sophie has built her life around keeping her loves and loyalties to a minimum. Fabulous fifty-something Hattie Langford has kept her heart and past safely stored away too. But for reasons she’s only willing to share with a stranger, Hattie needs to tell the story her family has been hiding at Riverbend, their home in Sherwood Forest. There is a history of heartbreak and hurt that Hattie is now ready to face.

Flora loves Christmas more than anything else in the world, so she's gutted when her Scrooge-alike boss fires her from Deck the Halls Christmas emporium. But now she finally has a chance to follow her dreams, and what better place to start than the home of Christmas? Before she can say sleigh bells, Flora's on her way to Lapland. She cant wait to spend her days drinking hot chocolate and taking reindeer-drawn carriage rides, but something Flora didn't expect was meeting Connor, a Norse god of a man who makes her heart flutter and snowflakes swirl in her stomach.

Annie Sharpe’s spark for life has fizzled out. Her kids are grown up, her restaurant is doing just fine on its own, and her 26-year marriage has come to an unceremonious end. Untethered for the first time in her adult life, she finds a winter guardian position in a historic seaside home and decides to leave her city life behind for a brand new beginning.

Meet Nell. Her life is a mess. When her business goes bust and her fiancé with it, Nell's happy ever after in California falls apart and she moves back to London to start over. But a lot has changed since she’s been gone. All her single friends are now married with children, a sky-high real estate market forces her to rent a room in a stranger’s house, and everyone has seemingly perfect Instagram-ready lives. Starting from scratch she feels like a f**k up . . . a forty-something f**k up.

Autumn Laine has lost her creative sparkle. After losing her grandad and her job as an illustrator in quick succession, she is at a crossroads in life and needs a break. Spending time with her parents in Paris, even in the artistic community of Montmartre, doesn't appear to be the answer. So when her penpal, Rosie, invites her to stay in the Lake District, Autumn jumps at the chance to get away from the hustle and bustle of Paris. After all, where better to re-discover her creativity than the place which inspired her heroine Beatrix Potter?

In weekly phone calls to his daughter in Australia, widower Hubert Birdpaints a picture of the perfect retirement, packed with fun, friendship, and fulfillment. But it's a lie. In reality, Hubert's days are all the same, dragging on without him seeing a single soul. Until he receives some good news - good news that in one way turns out to be the worst news ever, news that will force him out again, into a world he has long since turned his back on.