A just culture is a culture of trust, learning, and accountability. This third edition offers new material on restorative justice and ideas about why your people may be breaking rules. Supported by extensive case material, you will learn about safety reporting and honest disclosure, retributive just culture, and the criminalization of human error. If you learn to look at accountability in different ways, your impact on restoring trust, learning, and a sense of humanity in your organization could be enormous.

What does the collapse of sub-prime lending have in common with a broken jackscrew in an airliner’s tailplane? These were systems that drifted into failure. While pursuing success in a dynamic, complex environment with limited resources and multiple goal conflicts, a succession of small, everyday decisions eventually produced breakdowns on a massive scale. The growth of complexity in society has outpaced our understanding of how complex systems work and fail. This book explores complexity theory and systems thinking to understand better how complex systems drift into failure.

It is hard to change almost a lifetime of your organization’s thinking about safety in the traditional way and it is really difficult to change your organization’s history of bureaucracy that continues to reinforce the traditional safety definitions and metrics our organizations have used for many years. Let’s face it, change even for the better is hard to do. Doing Safety Differently is a discussion between two friends on what they have learned by watching organizations around the world change the way they do work.

Work has never been as safe as it seems today. Safety has also never been as bureaucratized as it is today. Over the past two decades, the number of safety rules and statutes has exploded, and organizations themselves are creating ever more internal compliance requirements. Bureaucracy and compliance now seem less about managing the safety of workers, and more about managing the liability of the people they work for. At the same time, progress on safety has slowed. Many incident and injury rates have flatlined. Worse, excellent safety performance on low-consequence events tends to increase the risk of fatalities and disasters.

Building on its successful predecessors, the third edition of The Field Guide to Understanding 'Human Error' will show a new way of dealing with a perceived "human error" problem in your organization. It will help you trace how your organization juggles inherent trade-offs between safety and other pressures and expectations, suggesting that you are not the custodian of an already safe system. It will encourage you to start looking more closely at the performance that others may still call "human error", allowing you to discover how your people create safety through practice, at all levels of your organization, mostly successfully, under the pressure of resource constraints and multiple conflicting goals.

Ravi Zacharias and Vince Vitale defend the absolute claims of Christ against modern belief in the "secular gods" of atheism, scientism, relativism, and more. The rise of these secular gods presents the most serious challenge to the absolute claims of Christ since the founding of Christianity itself. The Christian worldview has not only been devalued and dismissed by modern culture, but its believers are openly ridiculed as irrelevant. This audiobook is fresh, insightful, and important, and faces head on today's most urgent challenges to Christian faith.

Where do we go when we die? Or is there nowhere to go? Is death something we can do or is it just something that happens to us? Now in his ninth decade, former Bishop of Edinburgh, Richard Holloway, has spent a lifetime at the bedsides of the dying, guiding countless men and women towards peaceful deaths. In The Last Bus, he presents a positive, meditative and profound exploration of the many important lessons we can learn from death.

Frank Schaeffer has a problem with Dawkins, Hitchens, Harris, Dennett, and the rest of the New Atheists—the self-anointed “Brights.” He also has a problem with the Rick Warrens and Tim LaHayes of the world—the religious fundamentalists. The problem is that he doesn’t see much of a difference between the two camps. As Schaeffer puts it, they “often share the same fallacy: truth claims that reek of false certainties.

Each day, over 150,000 people around the world receive their doses of the word from Brian Hardin, vision and voice of the Daily Audio Bible. Now Brian's distinct, emotive tone delivers the message of his heart in his latest book, Reframe. His words come to life as he describes God's incredible love for his people and as he challenges listeners to consider their next steps in light of this truth.

Offers a moving and humane approach to understanding life's windstorms. Raises many questions that will challenge your mind and test your faith regarding the ultimate questions of life and death.

Serene Jones' epic work of raw truth, fierce love, and spiritual teaching is as muscular as the fractured soul of this century demands. From her abiding Oklahoma roots to her historic leadership of a legendary New York seminary, her story illuminates the deep fault lines of this age - and points beyond them.

Why would a loving and powerful God allow so much pain and suffering? In Why Suffering? Ravi Zacharias and Vince Vitale carefully walk you through a variety of responses that considered together provide a clear, comprehensive, and convincing answer.

Die Wise does not offer seven steps for coping with death. It does not suggest ways to make dying easier. It pours no honey to make the medicine go down. Instead, with lyrical prose, deep wisdom, and stories from his two decades of working with dying people and their families, Stephen Jenkinson places death at the center of the discussion and asks us to behold it in all its painful beauty. Die Wise teaches the skills of dying, skills that have to be learned in the course of living deeply and well.

The author of the number-one New York Times best seller Proof of Heaven teams up with the sages of times past, modern scientists, and with ordinary people who have had profound spiritual experiences to show the reality of heaven and our true identities as spiritual beings. When Proof of Heaven was published, some people contacted Dr. Eben Alexander to argue that his near death experience was impossible. But many more have written to say his story resonated with them in profound ways.

Wm. Paul Young has been called a heretic for the ways he vividly portrays God's love through his novels. Here he shares 33 commonly uttered and sometimes seemingly innocuous things we say about God. Paul exposes these as lies that keep us from having full, loving relationships with our creator.

Frank Schaeffer has a problem with Dawkins, Hitchens, Harris, Dennett, and the rest of the New Atheists—the self-anointed “Brights.” He also has a problem with the Rick Warrens and Tim LaHayes of the world—the religious fundamentalists. The problem is that he doesn’t see much of a difference between the two camps. As Schaeffer puts it, they “often share the same fallacy: truth claims that reek of false certainties.

Each day, over 150,000 people around the world receive their doses of the word from Brian Hardin, vision and voice of the Daily Audio Bible. Now Brian's distinct, emotive tone delivers the message of his heart in his latest book, Reframe. His words come to life as he describes God's incredible love for his people and as he challenges listeners to consider their next steps in light of this truth.

In American Philosophy, John Kaag - a disillusioned philosopher at sea in his marriage and career - stumbles upon a treasure trove of rare books on an old estate in the hinterlands of New Hampshire that once belonged to the Harvard philosopher William Ernest Hocking. The library includes notes from Whitman, inscriptions from Frost, and first editions of Hobbes, Descartes, and Kant. As he begins to catalog and preserve these priceless books, Kaag rediscovers the very tenets of American philosophy.

Sidney Poitier is one of the most revered actors in the history of Hollywood. He has overcome enormous obstacles in extraordinary times and is a role model for many Americans because of his convictions, bravery, and grace. Poitier reflects on his amazing life in Life Beyond Measure, offering inspirational advice and personal stories in the form of extended letters to his great-granddaughter.

In Finding God in the Waves, "Science Mike" draws on his personal experience to tell the unlikely story of how science led him back to faith. Among other revelations, we learn what brain scans reveal about what happens when we pray; how fundamentalism affects the psyche; and how God is revealed not only in scripture but in the night sky, in subatomic particles, and in us.

You get ready to die the way you get ready for a trip. Start by realizing you don't know the way. Listen to a few travel guides. Study the language, look at maps, gather equipment. Let yourself imagine what it will be like. Pack your bags. This book is one of those travel guides - a guide to preparing for your own death and the deaths of people close to you. The fact of death is hard to believe. Sallie Tisdale explores our fears and all the ways death and talking about death make us uncomfortable - but she also explores its intimacies and joys.

More than 100 years ago, the American philosopher William James wrote that the knowledge that we must die is "the worm at the core" of the human condition - a universally shared fear that informs all our thoughts and actions, from the great art we create to the devastating wars we wage.

In Experiencing Spirituality, Ernest Kurtz and Katherine Ketcham take listeners on a journey through storytelling as a means of self-discovery. Recounting and interpreting great wisdom stories from all ages and all cultures, as well as telling many of their own, the authors shed light on such experiences as awe, wonder, humor, confusion, and forgiveness. In story after story, seekers look to those whose lives reveal a special quality - sometimes called spirituality - and ask the masters what they must do to attain that same quality.

Our world is chaotic and often feels dark and devoid of hope. And it’s not just the headlines we see every day. Our relationships are broken. A loved one’s health is failing. We’re disoriented and restless and wrestling with fear. These things are the reality of living in a fallen world. But our God is over that world. He is present in the midst of the daily ache of life. He loves us in the midst of that ache. In a series of 11 letters, Rebecca Reynolds writes to the lonely, the weary, the restless, and afraid and provides perspective and hope to find where God is in the midst of it.

This series of reflections reveals the importance of gratitude in helping us see beyond the immediate to a broader and deeper reality. The discovery of this perpetual alleluia will help you discover what you are, become who you are, and grow with gratitude into the unknown.

Already Here tells of the death of Leo Galland's son, Christopher, at age 22; the direct visual evidence Christopher showed Leo that our souls do go on; and the communications from Christopher's spirit that changed Leo's understanding of life and its meaning. In life, Christopher was a brain-damaged special-needs child who challenged everyone he knew with unpredictable behavior and uncanny insights. After his death, he revealed to Leo the real purpose of his life, as a spiritual guide who taught others by confounding their assumptions and expectations.

With compelling and often humorous stories from his own life, Bible scholar Peter Enns offers a fresh look at how Christian life truly works, answering questions that cannot be addressed by the idealized traditional doctrine of "once for all delivered to the saints".

Seven years ago, Christian Wiman, a well-known poet and the editor of Poetry magazine, wrote a now-famous essay about having faith in the face of death. My Bright Abyss, composed in the difficult years since and completed in the wake of a bone marrow transplant, is a moving meditation on what a viable contemporary faith - responsive not only to modern thought and science but also to religious tradition - might look like.

From Salman Rushdie, one of the great writers of our time, comes a spellbinding work of fiction that blends history, mythology, and a timeless love story. A lush, richly layered novel in which our world has been plunged into an age of unreason, Two Years Eight Months and Twenty-Eight Nights is a breathtaking achievement and an enduring testament to the power of storytelling.

Christian Wiman explores the relationships between art and faith, death and fame, heaven and oblivion. Above all, He Held Radical Light is a love letter to poetry, filled with moving, surprising, and sometimes funny encounters with the poets Wiman has known.