The Tyranny of Metrics
Failed to add items
Add to Cart failed.
Add to Wish List failed.
Remove from wishlist failed.
Adding to library failed
Follow podcast failed
Unfollow podcast failed
Get 2 free audiobooks during trial.
Buy for $13.75
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
-
Narrated by:
-
Matthew Josdal
-
By:
-
Jerry Z. Muller
About this listen
How the obsession with quantifying human performance threatens our schools, medical care, businesses, and government
Today, organizations of all kinds are ruled by the belief that the path to success is quantifying human performance, publicizing the results, and dividing up the rewards based on the numbers. But in our zeal to instill the evaluation process with scientific rigor, we've gone from measuring performance to fixating on measuring itself. The result is a tyranny of metrics that threatens the quality of our lives and most important institutions.
In this timely and powerful book, Jerry Muller uncovers the damage our obsession with metrics is causing and shows how we can begin to fix the problem. Filled with examples from education, medicine, business and finance, government, the police and military, and philanthropy and foreign aid, this brief and accessible book explains why the seemingly irresistible pressure to quantify performance distorts and distracts, whether by encouraging "gaming the stats" or "teaching to the test". That's because what can and does get measured is not always worth measuring, may not be what we really want to know, and may draw effort away from the things we care about.
Along the way, we learn why paying for measured performance doesn't work, why surgical scorecards may increase deaths, and much more. But metrics can be good when used as a complement to - rather than a replacement for - judgment based on personal experience, and Muller also gives examples of when metrics have been beneficial. Complete with a checklist of when and how to use metrics, The Tyranny of Metrics is an essential corrective to a rarely questioned trend that increasingly affects us all.
©2018 Princeton University Press (P)2018 TantorListeners also enjoyed...
-
Anatomy of an Epidemic
- Magic Bullets, Psychiatric Drugs, and the Astonishing Rise of Mental Illness in America
- By: Robert Whitaker
- Narrated by: Ken Kliban
- Length: 13 hrs and 57 mins
- Unabridged
-
Overall
-
Performance
-
Story
In this astonishing and startling book, award-winning science and history writer Robert Whitaker investigates a medical mystery: Why has the number of disabled mentally ill in the United States tripled over the past two decades? Every day, 1,100 adults and children are added to the government disability rolls because they have become newly disabled by mental illness, with this epidemic spreading most rapidly among our nations children. What is going on?
-
-
The author does not use a fair scientific approach
- By Michael on 08-15-10
By: Robert Whitaker
-
The World Beyond Your Head
- On Becoming an Individual in an Age of Distraction
- By: Matthew B. Crawford
- Narrated by: Robert Fass
- Length: 9 hrs and 27 mins
- Unabridged
-
Overall
-
Performance
-
Story
We often complain about our fractured mental lives and feel beset by outside forces that destroy our focus and disrupt our peace of mind. Any defense against this, Crawford argues, requires that we reckon with the way attention sculpts the self. Crawford investigates the intense focus of ice hockey players and short-order chefs, the quasi-autistic behavior of gambling addicts, the familiar hassles of daily life, and the deep, slow craft of building pipe organs.
-
-
Do Androids Dream of Electric Things/Aware People?
- By Darwin8u on 05-25-15
-
Bad Pharma
- How Drug Companies Mislead Doctors and Harm Patients
- By: Ben Goldacre
- Narrated by: Jonathan Cowley
- Length: 11 hrs and 54 mins
- Unabridged
-
Overall
-
Performance
-
Story
Medicine is broken. We like to imagine that it's based on evidence and the results of fair tests. In reality, those tests are often profoundly flawed. We like to imagine that doctors are familiar with the research literature surrounding a drug, when in reality much of the research is hidden from them by drug companies. We like to imagine that doctors are impartially educated, when in reality much of their education is funded by industry.
-
-
A must read for health professionals
- By zerodynamics on 03-01-13
By: Ben Goldacre
-
Difficult Conversations
- How to Discuss What Matters Most
- By: Douglas Stone, Bruce Patton, Sheila Heen, and others
- Narrated by: Douglas Stone, Bruce Patton, Sheila Heen
- Length: 11 hrs and 54 mins
- Unabridged
-
Overall
-
Performance
-
Story
We attempt or avoid difficult conversations every day—whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success.
-
-
An overcomplication of simple points
- By Peter M. on 11-12-24
By: Douglas Stone, and others
-
Noise
- A Flaw in Human Judgment
- By: Daniel Kahneman, Olivier Sibony, Cass R. Sunstein
- Narrated by: Jonathan Todd Ross
- Length: 13 hrs and 28 mins
- Unabridged
-
Overall
-
Performance
-
Story
From the best-selling author of Thinking, Fast and Slow, the co-author of Nudge, and the author of You Are About to Make a Terrible Mistake! comes Noise, a revolutionary exploration of why people make bad judgments, and how to control both noise and cognitive bias.
-
-
Disappointing
- By Z28 on 05-31-21
By: Daniel Kahneman, and others
-
Weapons of Mass Instruction
- A Schoolteacher's Journey Through the Dark World of Compulsory Schooling
- By: John Taylor Gatto
- Narrated by: Michael Puttonen
- Length: 8 hrs and 32 mins
- Unabridged
-
Overall
-
Performance
-
Story
John Taylor Gatto's Weapons of Mass Instruction focuses on mechanisms of traditional education which cripple imagination, discourage critical thinking, and create a false view of learning as a byproduct of rote-memorization drills. Gatto's earlier book, Dumbing Us Down, introduced the now-famous expression of the title into the common vernacular. Weapons of Mass Instruction adds another chilling metaphor to the brief against conventional schooling.
-
-
I will never see school the same
- By Nicole on 05-21-15
-
Anatomy of an Epidemic
- Magic Bullets, Psychiatric Drugs, and the Astonishing Rise of Mental Illness in America
- By: Robert Whitaker
- Narrated by: Ken Kliban
- Length: 13 hrs and 57 mins
- Unabridged
-
Overall
-
Performance
-
Story
In this astonishing and startling book, award-winning science and history writer Robert Whitaker investigates a medical mystery: Why has the number of disabled mentally ill in the United States tripled over the past two decades? Every day, 1,100 adults and children are added to the government disability rolls because they have become newly disabled by mental illness, with this epidemic spreading most rapidly among our nations children. What is going on?
-
-
The author does not use a fair scientific approach
- By Michael on 08-15-10
By: Robert Whitaker
-
The World Beyond Your Head
- On Becoming an Individual in an Age of Distraction
- By: Matthew B. Crawford
- Narrated by: Robert Fass
- Length: 9 hrs and 27 mins
- Unabridged
-
Overall
-
Performance
-
Story
We often complain about our fractured mental lives and feel beset by outside forces that destroy our focus and disrupt our peace of mind. Any defense against this, Crawford argues, requires that we reckon with the way attention sculpts the self. Crawford investigates the intense focus of ice hockey players and short-order chefs, the quasi-autistic behavior of gambling addicts, the familiar hassles of daily life, and the deep, slow craft of building pipe organs.
-
-
Do Androids Dream of Electric Things/Aware People?
- By Darwin8u on 05-25-15
-
Bad Pharma
- How Drug Companies Mislead Doctors and Harm Patients
- By: Ben Goldacre
- Narrated by: Jonathan Cowley
- Length: 11 hrs and 54 mins
- Unabridged
-
Overall
-
Performance
-
Story
Medicine is broken. We like to imagine that it's based on evidence and the results of fair tests. In reality, those tests are often profoundly flawed. We like to imagine that doctors are familiar with the research literature surrounding a drug, when in reality much of the research is hidden from them by drug companies. We like to imagine that doctors are impartially educated, when in reality much of their education is funded by industry.
-
-
A must read for health professionals
- By zerodynamics on 03-01-13
By: Ben Goldacre
-
Difficult Conversations
- How to Discuss What Matters Most
- By: Douglas Stone, Bruce Patton, Sheila Heen, and others
- Narrated by: Douglas Stone, Bruce Patton, Sheila Heen
- Length: 11 hrs and 54 mins
- Unabridged
-
Overall
-
Performance
-
Story
We attempt or avoid difficult conversations every day—whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success.
-
-
An overcomplication of simple points
- By Peter M. on 11-12-24
By: Douglas Stone, and others
-
Noise
- A Flaw in Human Judgment
- By: Daniel Kahneman, Olivier Sibony, Cass R. Sunstein
- Narrated by: Jonathan Todd Ross
- Length: 13 hrs and 28 mins
- Unabridged
-
Overall
-
Performance
-
Story
From the best-selling author of Thinking, Fast and Slow, the co-author of Nudge, and the author of You Are About to Make a Terrible Mistake! comes Noise, a revolutionary exploration of why people make bad judgments, and how to control both noise and cognitive bias.
-
-
Disappointing
- By Z28 on 05-31-21
By: Daniel Kahneman, and others
-
Weapons of Mass Instruction
- A Schoolteacher's Journey Through the Dark World of Compulsory Schooling
- By: John Taylor Gatto
- Narrated by: Michael Puttonen
- Length: 8 hrs and 32 mins
- Unabridged
-
Overall
-
Performance
-
Story
John Taylor Gatto's Weapons of Mass Instruction focuses on mechanisms of traditional education which cripple imagination, discourage critical thinking, and create a false view of learning as a byproduct of rote-memorization drills. Gatto's earlier book, Dumbing Us Down, introduced the now-famous expression of the title into the common vernacular. Weapons of Mass Instruction adds another chilling metaphor to the brief against conventional schooling.
-
-
I will never see school the same
- By Nicole on 05-21-15
-
Live Not by Lies
- A Manual for Christian Dissidents
- By: Rod Dreher
- Narrated by: Adam Verner
- Length: 6 hrs and 9 mins
- Unabridged
-
Overall
-
Performance
-
Story
Aleksandr Solzhenitsyn famously said that one of the biggest mistakes people make is assuming totalitarianism can't happen in their country. Many American Christians are making that mistake today, sleepwalking through the erosion of our freedoms. Live Not by Lies will wake them and equip them for the long resistance.
-
-
A Must Read For All Christians!
- By Chuck B. on 10-02-20
By: Rod Dreher
-
The Tyranny of Merit
- What's Become of the Common Good?
- By: Michael J. Sandel
- Narrated by: Michael J. Sandel
- Length: 11 hrs and 17 mins
- Unabridged
-
Overall
-
Performance
-
Story
The world-renowned philosopher and author of the best-selling Justice explores the central question of our time: What has become of the common good? World-renowned philosopher Michael J. Sandel argues that to overcome the crises that are upending our world, we must rethink the attitudes toward success and failure that have accompanied globalization and rising inequality. Sandel shows the hubris a meritocracy generates among the winners and the harsh judgment it imposes on those left behind, and traces the dire consequences across a wide swath of American life.
-
-
Enlightening
- By Robert McIntosh on 09-18-20
-
An Anthropologist on Mars
- Seven Paradoxical Tales
- By: Oliver Sacks
- Narrated by: Jonathan Davis, Oliver Sacks
- Length: 11 hrs and 42 mins
- Unabridged
-
Overall
-
Performance
-
Story
To these seven narratives of neurological disorder Dr. Sacks brings the same humanity, poetic observation, and infectious sense of wonder that are apparent in his bestsellers Awakenings and The Man Who Mistook His Wife for a Hat. These men, women, and one extraordinary child emerge as brilliantly adaptive personalities, whose conditions have not so much debilitated them as ushered them into another reality.
-
-
SACKS IS AN ABSOLUTE JOY !!
- By Jeff on 09-22-13
By: Oliver Sacks
-
Making Numbers Count
- The Art and Science of Communicating Numbers
- By: Chip Heath, Karla Starr
- Narrated by: Kathe Mazur
- Length: 4 hrs and 35 mins
- Unabridged
-
Overall
-
Performance
-
Story
A clear, practical, first-of-its-kind guide to communicating and understanding numbers and data - from best-selling business author Chip Heath.
-
-
Not his best work, choose another title
- By Michael Harrison on 01-25-22
By: Chip Heath, and others
-
HBR Guide to Getting the Right Work Done
- HBR Guide Series
- By: Harvard Business Review
- Narrated by: Jonathan Yen
- Length: 3 hrs and 49 mins
- Unabridged
-
Overall
-
Performance
-
Story
Your inbox is overflowing. You're paralyzed because you have too much to do but don't know where to start. Your to-do list never seems to get any shorter. You leave work exhausted but have little to show for it. It's time to learn how to get the right work done. In the HBR Guide to Getting the Right Work Done, you'll discover how to focus your time and energy where they will yield the greatest reward. Not only will you end each day knowing you made progress—your improved productivity will also set you apart from the pack.
-
-
So helpful
- By Kathryn Smith on 03-26-24
-
Thinking in Bets
- Making Smarter Decisions When You Don't Have All the Facts
- By: Annie Duke
- Narrated by: Annie Duke
- Length: 6 hrs and 50 mins
- Unabridged
-
Overall
-
Performance
-
Story
In Super Bowl XLIX, Seahawks coach Pete Carroll made one of the most controversial calls in football history: With 26 seconds remaining, and trailing by four at the Patriots' one-yard line, he called for a pass instead of a handing off to his star running back. The pass was intercepted, and the Seahawks lost. Critics called it the dumbest play in history. But was the call really that bad? Or did Carroll actually make a great move that was ruined by bad luck? Even the best decision doesn't yield the best outcome every time.
-
-
Wasn't For Me
- By ❤️One.Crazy&Cool.Family❤️ on 09-04-18
By: Annie Duke
-
Knowledge and Decisions
- By: Thomas Sowell
- Narrated by: Robertson Dean
- Length: 20 hrs and 53 mins
- Unabridged
-
Overall
-
Performance
-
Story
This reissue of Thomas Sowell’s classic study of decision making, which includes a preface by the author, updates his seminal work in the context of The Vision of the Anointed. Sowell, one of America’s most celebrated public intellectuals, describes in concrete detail how knowledge is shared and disseminated throughout modern society. He warns that society suffers from an ever-widening gap between firsthand knowledge and decision making—a gap that threatens not only our economic and political efficiency but our very freedom.
-
-
Thomas Sowell's Greatest Work
- By Doug on 12-08-12
By: Thomas Sowell
-
The Data Detective
- Ten Easy Rules to Make Sense of Statistics
- By: Tim Harford
- Narrated by: Tim Harford
- Length: 10 hrs and 24 mins
- Unabridged
-
Overall
-
Performance
-
Story
Today we think statistics are the enemy, numbers used to mislead and confuse us. That’s a mistake, Tim Harford says in The Data Detective. We shouldn’t be suspicious of statistics - we need to understand what they mean and how they can improve our lives: they are, at heart, human behavior seen through the prism of numbers and are often “the only way of grasping much of what is going on around us”.
-
-
I expected more
- By A. Visserman on 03-09-21
By: Tim Harford
-
The Marxification of Education
- Paulo Freire's Critical Marxism and the Theft of Education
- By: James Lindsay
- Narrated by: James Lindsay
- Length: 7 hrs and 15 mins
- Unabridged
-
Overall
-
Performance
-
Story
Education is in bad shape in America and beyond today. It’s obvious. Everyone perceives it. Something is going badly wrong in our schools. Our children aren’t learning as they should be. Their mastery of core academic curriculum like reading, writing, history, mathematics, science, and civics has declined to crisis levels and shows no signs of improvement. Meanwhile, they’re all learning to be activists, turning their backs on their nations, societies, and even their parents and religions.
-
-
Thank you, Lindsay
- By Anonymous User on 06-03-23
By: James Lindsay
-
The Price of Time
- The Real Story of Interest
- By: Edward Chancellor
- Narrated by: Luis Soto
- Length: 15 hrs and 7 mins
- Unabridged
-
Overall
-
Performance
-
Story
In the beginning was the loan, and the loan carried interest. For at least five millennia people have been borrowing and lending at interest. Yet as capitalism became established from the late Middle Ages onwards, denunciations of interest were tempered because interest was a necessary reward for lenders to part with their capital. And interest performs many other vital functions: it encourages people to save; enables them to place a value on precious assets, such as houses and all manner of financial securities; and allows us to price risk.
-
-
Big landscape in time and subjects; Austrian view
- By Philo on 08-29-22
-
Thinking in Systems
- A Primer
- By: Donella H. Meadows
- Narrated by: Tia Rider Sorensen
- Length: 6 hrs and 26 mins
- Unabridged
-
Overall
-
Performance
-
Story
In the years following her role as the lead author of the international best seller, Limits to Growth - the first book to show the consequences of unchecked growth on a finite planet - Donella Meadows remained a pioneer of environmental and social analysis until her untimely death in 2001. Thinking in Systems is a concise and crucial book offering insight for problem-solving on scales ranging from the personal to the global. Edited by the Sustainability Institute's Diana Wright, this essential primer brings systems thinking out of the realm of computers and equations and into the tangible world....
-
-
Skip to the Middle
- By John Chambers on 06-20-20
-
Collapse
- How Societies Choose to Fail or Succeed
- By: Jared Diamond
- Narrated by: Michael Prichard
- Length: 27 hrs and 1 min
- Unabridged
-
Overall
-
Performance
-
Story
In Jared Diamond’s follow-up to the Pulitzer-Prize winning Guns, Germs and Steel, the author explores how climate change, the population explosion, and political discord create the conditions for the collapse of civilization. Environmental damage, climate change, globalization, rapid population growth, and unwise political choices were all factors in the demise of societies around the world, but some found solutions and persisted.
-
-
Jared Diamond Downs You in Explanation
- By Rob on 07-20-18
By: Jared Diamond
Related to this topic
-
Higher Education in America
- By: Derek Bok
- Narrated by: Steven Cooper
- Length: 18 hrs and 5 mins
- Unabridged
-
Overall
-
Performance
-
Story
Higher Education in America is a landmark work - a comprehensive and authoritative analysis of the current condition of our colleges and universities from former Harvard president Derek Bok, one of the nation's most-respected education experts. Sweepingly ambitious in scope, this is a deeply informed and balanced assessment of the many strengths as well as the weaknesses of American higher education today.
-
-
Long but not deep
- By ProfGolf on 05-13-16
By: Derek Bok
-
Engine of Impact
- Essentials of Strategic Leadership in the Nonprofit Sector
- By: William F. Meehan III, Kim Starkey Jonker
- Narrated by: C. J. Lengua
- Length: 7 hrs and 32 mins
- Unabridged
-
Overall
-
Performance
-
Story
We are entering a new era - an era of impact. The largest intergenerational transfer of wealth in history will soon be underway, bringing with it the potential for huge increases in philanthropic funding. Engine of Impact shows how nonprofits can apply the principles of strategic leadership to attract greater financial support and leverage that funding to maximum effect.
-
-
Must listen for all nonprofit leaders
- By Peter A. Mello on 02-09-19
By: William F. Meehan III, and others
-
Economics for the Common Good
- By: Jean Tirole, Steven Rendell - translator
- Narrated by: Jonathan Davis
- Length: 18 hrs and 54 mins
- Unabridged
-
Overall
-
Performance
-
Story
When Jean Tirole won the 2014 Nobel Prize in Economics, he suddenly found himself being stopped in the street by complete strangers and asked to comment on issues of the day, no matter how distant from his own areas of research. His transformation from academic economist to public intellectual prompted him to reflect further on the role economists and their discipline play in society. The result is Economics for the Common Good, a passionate manifesto for a world in which economics, far from being a "dismal science," is a positive force for the common good.
-
-
A Great Overview of the Challenges of Modern Econ
- By Zach Sullivan on 08-06-18
By: Jean Tirole, and others
-
The Future of the Professions
- How Technology Will Transform the Work of Human Experts
- By: Richard Susskind, Daniel Susskind
- Narrated by: John Lee
- Length: 12 hrs and 39 mins
- Unabridged
-
Overall
-
Performance
-
Story
This book predicts the decline of today's professions and describes the people and systems that will replace them. In an Internet society, according to Richard Susskind and Daniel Susskind, we will neither need nor want doctors, teachers, accountants, architects, the clergy, consultants, lawyers, and many others to work as they did in the 20th century.
-
-
I Hope It's Not All True
- By John on 05-01-16
By: Richard Susskind, and others
-
Blind Spots
- Why We Fail to Do What’s Right and What to Do about It
- By: Max H. Bazerman, Ann E. Tenbrunsel
- Narrated by: Kate McQueen
- Length: 7 hrs and 18 mins
- Unabridged
-
Overall
-
Performance
-
Story
When confronted with an ethical dilemma, most of us like to think we would stand up for our principles. But we are not as ethical as we think we are. In Blind Spots, leading business ethicists Max Bazerman and Ann Tenbrunsel examine the ways we overestimate our ability to do what is right and how we act unethically without meaning to.
-
-
Great book! Poor narration
- By Susie on 11-20-17
By: Max H. Bazerman, and others
-
Losing Ground
- American Social Policy, 1950 - 1980
- By: Charles Murray
- Narrated by: Robert Morris
- Length: 9 hrs and 26 mins
- Unabridged
-
Overall
-
Performance
-
Story
Beginning in the 1950s, America entered a period of unprecedented social reform. This remarkable book demonstrates how the social programs of the 1960s and ’70s had the unintended and perverse effect of slowing and even reversing earlier progress in reducing poverty, crime, ignorance, and discrimination. Using widely understood and accepted data, it conclusively demonstrates that the amalgam of reforms from 1965 to 1970 actually made matters worse.
-
-
A great book ruined by a terrible recording
- By Michael on 04-05-13
By: Charles Murray
-
Higher Education in America
- By: Derek Bok
- Narrated by: Steven Cooper
- Length: 18 hrs and 5 mins
- Unabridged
-
Overall
-
Performance
-
Story
Higher Education in America is a landmark work - a comprehensive and authoritative analysis of the current condition of our colleges and universities from former Harvard president Derek Bok, one of the nation's most-respected education experts. Sweepingly ambitious in scope, this is a deeply informed and balanced assessment of the many strengths as well as the weaknesses of American higher education today.
-
-
Long but not deep
- By ProfGolf on 05-13-16
By: Derek Bok
-
Engine of Impact
- Essentials of Strategic Leadership in the Nonprofit Sector
- By: William F. Meehan III, Kim Starkey Jonker
- Narrated by: C. J. Lengua
- Length: 7 hrs and 32 mins
- Unabridged
-
Overall
-
Performance
-
Story
We are entering a new era - an era of impact. The largest intergenerational transfer of wealth in history will soon be underway, bringing with it the potential for huge increases in philanthropic funding. Engine of Impact shows how nonprofits can apply the principles of strategic leadership to attract greater financial support and leverage that funding to maximum effect.
-
-
Must listen for all nonprofit leaders
- By Peter A. Mello on 02-09-19
By: William F. Meehan III, and others
-
Economics for the Common Good
- By: Jean Tirole, Steven Rendell - translator
- Narrated by: Jonathan Davis
- Length: 18 hrs and 54 mins
- Unabridged
-
Overall
-
Performance
-
Story
When Jean Tirole won the 2014 Nobel Prize in Economics, he suddenly found himself being stopped in the street by complete strangers and asked to comment on issues of the day, no matter how distant from his own areas of research. His transformation from academic economist to public intellectual prompted him to reflect further on the role economists and their discipline play in society. The result is Economics for the Common Good, a passionate manifesto for a world in which economics, far from being a "dismal science," is a positive force for the common good.
-
-
A Great Overview of the Challenges of Modern Econ
- By Zach Sullivan on 08-06-18
By: Jean Tirole, and others
-
The Future of the Professions
- How Technology Will Transform the Work of Human Experts
- By: Richard Susskind, Daniel Susskind
- Narrated by: John Lee
- Length: 12 hrs and 39 mins
- Unabridged
-
Overall
-
Performance
-
Story
This book predicts the decline of today's professions and describes the people and systems that will replace them. In an Internet society, according to Richard Susskind and Daniel Susskind, we will neither need nor want doctors, teachers, accountants, architects, the clergy, consultants, lawyers, and many others to work as they did in the 20th century.
-
-
I Hope It's Not All True
- By John on 05-01-16
By: Richard Susskind, and others
-
Blind Spots
- Why We Fail to Do What’s Right and What to Do about It
- By: Max H. Bazerman, Ann E. Tenbrunsel
- Narrated by: Kate McQueen
- Length: 7 hrs and 18 mins
- Unabridged
-
Overall
-
Performance
-
Story
When confronted with an ethical dilemma, most of us like to think we would stand up for our principles. But we are not as ethical as we think we are. In Blind Spots, leading business ethicists Max Bazerman and Ann Tenbrunsel examine the ways we overestimate our ability to do what is right and how we act unethically without meaning to.
-
-
Great book! Poor narration
- By Susie on 11-20-17
By: Max H. Bazerman, and others
-
Losing Ground
- American Social Policy, 1950 - 1980
- By: Charles Murray
- Narrated by: Robert Morris
- Length: 9 hrs and 26 mins
- Unabridged
-
Overall
-
Performance
-
Story
Beginning in the 1950s, America entered a period of unprecedented social reform. This remarkable book demonstrates how the social programs of the 1960s and ’70s had the unintended and perverse effect of slowing and even reversing earlier progress in reducing poverty, crime, ignorance, and discrimination. Using widely understood and accepted data, it conclusively demonstrates that the amalgam of reforms from 1965 to 1970 actually made matters worse.
-
-
A great book ruined by a terrible recording
- By Michael on 04-05-13
By: Charles Murray
-
Average is Over
- Powering America Beyond the Age of the Great Stagnation
- By: Tyler Cowen
- Narrated by: Andrew Garman
- Length: 8 hrs and 42 mins
- Unabridged
-
Overall
-
Performance
-
Story
The widening gap between rich and poor means dealing with one big, uncomfortable truth: If you're not at the top, you're at the bottom. The global labor market is changing radically thanks to growth at the high end and the low. About three quarters of the jobs created in the United States since the great recession pay only a bit more than minimum wage. Still, the United States has more millionaires and billionaires than any country ever, and we continue to mint them.
-
-
Disappointing analysis of future
- By JKBart on 12-10-13
By: Tyler Cowen
-
What Works
- Gender Equality by Design
- By: Iris Bohnet
- Narrated by: Laurel Lefkow
- Length: 9 hrs and 22 mins
- Unabridged
-
Overall
-
Performance
-
Story
Gender equality is a moral and a business imperative. But unconscious bias holds us back, and de-biasing people’s minds has proven to be difficult and expensive. Diversity training programs have had limited success, and individual effort alone often invites backlash. Behavioral design offers a new solution. By de-biasing organizations instead of individuals, we can make smart changes that have big impacts.
-
-
Excellent book every women and executive should read
- By N LI on 05-10-21
By: Iris Bohnet
-
The Social Transformation of American Medicine
- The Rise of a Sovereign Profession and the Making of a Vast Industry
- By: Paul Starr
- Narrated by: Sean Runnette
- Length: 24 hrs and 5 mins
- Unabridged
-
Overall
-
Performance
-
Story
Considered the definitive history of the American healthcare system, The Social Transformation of American Medicine examines how the roles of doctors, hospitals, health plans, and government programs have evolved over the last two and a half centuries. Updated with a new preface and an epilogue analyzing developments since the early 1980s, this new edition is a must-listen for anyone concerned about the future of our fraught healthcare system.
-
-
Fascinating Survey of Healthcare in Amerixa
- By Rob on 06-24-19
By: Paul Starr
-
System Error
- Where Big Tech Went Wrong and How We Can Reboot
- By: Rob Reich, Mehran Sahami, Jeremy M. Weinstein
- Narrated by: Kaleo Griffith
- Length: 11 hrs and 28 mins
- Unabridged
-
Overall
-
Performance
-
Story
In no more than the blink of an eye, a naïve optimism about technology’s liberating potential has given way to a dystopian obsession with biased algorithms, surveillance capitalism, and job-displacing robots. System Error exposes the root of our current predicament - how big tech’s relentless focus on optimization is driving a future that reinforces discrimination, erodes privacy, displaces workers, and pollutes the information we get- and outlines steps we can take to change course, renew our democracy, and save ourselves.
-
-
Excellent on tech. Weak on political speech.
- By Kindle Customer on 11-05-21
By: Rob Reich, and others
-
A Capitalism for the People
- Recapturing the Lost Genius of American Prosperity
- By: Luigi Zingales
- Narrated by: Jonathan Davis
- Length: 11 hrs and 20 mins
- Unabridged
-
Overall
-
Performance
-
Story
Born in Italy, University of Chicago economist Luigi Zingales witnessed firsthand the consequences of high inflation and unemployment - paired with rampant nepotism and cronyism - on a country’s economy. This experience profoundly shaped his professional interests, and in 1988 he arrived in the United States, armed with a political passion and the belief that economists should not merely interpret the world, but should change it for the better.
-
-
Enjoyable but a tad predictable.
- By Kevin on 12-24-12
By: Luigi Zingales
-
The Complete Guide to Mergers and Acquisitions
- Process Tools to Support M&A Integration at Every Level, 3rd Edition
- By: Timothy J. Galpin, Mark Herndon
- Narrated by: Paul Heitsch
- Length: 10 hrs and 39 mins
- Unabridged
-
Overall
-
Performance
-
Story
Merger and acquisition activity across the globe continues to grow, and is also playing a major role in the development of expanding markets. A well-managed integration effort is essential to success, and failure means a tremendous waste in terms of time and money, as well as the rapid destruction of shareholder value. The Complete Guide to Mergers and Acquisitions: Process Tools to Support M&A Integration at Every Level, Third Edition is an invaluable resource to guide firms in managing M&A integration and maximize the value of their deals.
-
-
Sales brochure for the authors
- By J Garner on 04-18-22
By: Timothy J. Galpin, and others
-
Leadership BS
- Fixing Workplaces and Careers One Truth at a Time
- By: Jeffrey Pfeffer
- Narrated by: Mike Chamberlain
- Length: 7 hrs and 51 mins
- Unabridged
-
Overall
-
Performance
-
Story
In Leadership BS Jeffrey Pfeffer shines a bright light on the leadership industry, showing why it's failing and how it might be remade. He sets the record straight on the oft-made prescriptions for leaders to be honest, authentic, and modest; tell the truth; build trust; and take care of others. By calling BS on so many of the stories and myths of leadership, he gives people a more scientific look at the evidence and better information to guide their careers.
-
-
Antidote to Bromides from Leadership Gurus
- By Sean Lannan on 09-23-15
By: Jeffrey Pfeffer
-
Kids These Days
- Human Capital and the Making of Millennials
- By: Malcolm Harris
- Narrated by: Will Collyer
- Length: 7 hrs and 29 mins
- Unabridged
-
Overall
-
Performance
-
Story
Everyone knows "what's wrong with millennials". Glenn Beck says we've been ruined by "participation trophies". Simon Sinek says we have low self-esteem. An Australian millionaire says millennials could all afford homes if we'd just give up avocado toast. Thanks, millionaire. This millennial is here to prove them all wrong.
-
-
A devastating dream of revolution
- By Kevin Tierney Jr on 11-23-17
By: Malcolm Harris
-
The Impulse Society
- America in the Age of Instant Gratification
- By: Paul Roberts
- Narrated by: Edoardo Ballerini
- Length: 9 hrs and 39 mins
- Unabridged
-
Overall
-
Performance
-
Story
Paul Robert digs down to the economic roots of the problem, shows how it has metastisized to affect every facet of our lives and our ability to navigate the future. In clear, cogent prose that mixes illuminating analysis and vibrant reporting, Roberts not only tells the fascinating story of how the impulse society came to be, but shows how, perhaps, a healthier society may still be possible.
-
-
A Must-Listen for Millenials
- By Doug - Audible on 03-31-15
By: Paul Roberts
-
Creating a Learning Society
- A New Approach to Growth, Development, and Social Progress
- By: Joseph E. Stiglitz
- Narrated by: Sean Runnette
- Length: 12 hrs and 32 mins
- Unabridged
-
Overall
-
Performance
-
Story
It has long been recognized that most standard of living increases are associated with advances in technology, not the accumulation of capital. Yet it has also become clear that what truly separates developed from less developed countries is not just a gap in resources or output but a gap in knowledge. In fact the pace at which developing countries grow is largely determined by the pace at which they close that gap. Therefore, how countries learn and become more productive is key to understanding how they grow and develop, especially over the long term.
-
-
tecnico pero vale la pena
- By Anonymous User on 01-27-19
-
The Economics of Inequality
- By: Thomas Piketty, Arthur Goldhammer - translator
- Narrated by: L. J. Ganser
- Length: 4 hrs and 41 mins
- Unabridged
-
Overall
-
Performance
-
Story
Succinct, accessible, and authoritative, Thomas Piketty’s The Economics of Inequality is the ideal place to start for those who want to understand the fundamental issues at the heart of one the most pressing concerns in contemporary economics and politics. This work now appears in English for the first time.
-
-
A Survey of the Economics of Inequality
- By Darwin8u on 12-19-16
By: Thomas Piketty, and others
-
Power and Prediction
- The Disruptive Economics of Artificial Intelligence
- By: Ajay Agrawal, Joshua Gans, Avi Goldfarb
- Narrated by: Tom Beyer
- Length: 10 hrs and 7 mins
- Unabridged
-
Overall
-
Performance
-
Story
In their bestselling first book, Prediction Machines, eminent economists Ajay Agrawal, Joshua Gans, and Avi Goldfarb explained the simple yet game-changing economics of AI. Now, in Power and Prediction, they go deeper, examining the most basic unit of analysis: the decision. The authors explain that the two key decision-making ingredients are prediction and judgment, and we perform both together in our minds, often without realizing it.
-
-
Inspire system thinking with informative examples
- By Lucy A. Pithecus on 11-16-22
By: Ajay Agrawal, and others
What listeners say about The Tyranny of Metrics
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
-
Overall
-
Performance
-
Story
- Gonzo
- 07-10-19
Jumps to conclusions
This is a very thought provoking book for a person like me who loves to collect and analyze data. While the author makes many great points regarding when and how to use metrics appropriately he appears to jump to many conclusions without presenting any facts to back them up. I believe that the author may be mistaken in his assertion that “not everything can be measured” - this may be technically accurate but, given enough thought, one can find valid proxies for practically anything (with the help of experts in the field being measured)
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
-
Overall
-
Performance
-
Story
- Matthew M.
- 02-01-21
Half the truth
This is an interesting idea for a book, but the introduction paragraph sets out exactly where it fails. It has no underlying economic theory except that capitalism should be working, and this recent trend of metric-driven performance rewards is skewing things. The author doesn't seem to consider that maybe this is liberalism at its finest, trying to preserve capitalism with false metrics.
Also it's pretty irredeemable that the book argues for less transparency at the end. No, don't show us more of out corrupt politicians. That forces them to be two-faced.
You might think I'm being hyperbolic by this summary of the last chapter. I'm really not.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
-
Overall
-
Performance
-
Story
- N. Skachkov
- 02-07-21
The perfect intro to a non-existent Part 2
Maybe my expectations were too high or I didnt read the description well enough. My assumption is if you're interested in this book it's because you already have an issue with and a mindset that your business or environment is over-metrics-ed. The book presented a lot of good examples of when and where metrics go wrong. Some of them I already knew of, some I didnt. They were truly interesting and I enjoyed learning more about them. However, my issue is that the book fails to answer the question "now what?". Some references to favoring experience over pure metrics or not using metrics at all were either totally obvious or unhelpful. Discussion of involving those you're measuring in coming up with the measurements to ensure buy in was important and interesting, but too little attention was given to it - just one example and a general recommendation to do it. Would have been better to explore that with more case studies and examples. I already know theres an issue with too many metrics, and probably so do you if you're looking at this book. Tell me how to fix that or do it in a more useful manner. Perhaps that's too much to ask, but hence the disappointment.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
-
Overall
-
Performance
-
Story
- David Ingram
- 03-19-23
An incomplete perspective
This book is coming to the field from the direction of the social sciences. It is the area where our metrics have the most problems. So, it is understandable for the author to assume the same problems across the rest of the field. The first chapter in the last chapter have a lot of value. the rest of the book makes an incomplete case in various domains. The weakest, of course, is in the area of business and finance. It is clear these areas are not the authors forte.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
1 person found this helpful
-
Overall
-
Performance
-
Story
- SafetyChuck
- 03-07-19
Good book outlining a major problems
So I enjoyed the book and the problems surrounding using metrics to judge performance. However, discussion of alternatives or other methods are lacking.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
-
Overall
-
Performance
-
Story
- Brett R Adams
- 06-14-19
Great brain food
The world needs more of these concepts. I hope that other research will expand upon this.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
-
Overall
-
Performance
-
Story
- Brian C.
- 12-27-21
A dry topic that is put into every day terms
Metrics can be used for progress or for maintaining the status quo. It has different use cases to bring light to how metrics can be abused.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
-
Overall
-
Performance
-
Story
- Tim Acker
- 02-22-19
Opportunity Missed
Full disclosure: I'm a metrics evangelist. I listened to this book to challenge my world view. It did that. But having set up the perils of misapplying metrics, I was ready for the author to provide the principles of metrics properly applied along with examples of times when such applications made all the difference. Instead he pulled up short. Too bad. He could have titled the book, "Metrics - Don't Bother." Don't consume this book without also taking in something like,"Prove It" by Stacey Barr and "How to Measure Anything" by Doug Hubbard. Then make up your own mind.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
12 people found this helpful
-
Overall
-
Performance
-
Story
- Brian K. Sohn
- 10-23-18
Managers, Politicians, Please Read This!
As Muller says, there's nothing new here except for his cross-disciplinary compiling of how the use of metrics, accountability, and transparency are fulfilling Illich's promise that institutions eventually grow to a point where they counteract their original purpose. His use of tyranny is no exaggeration. Beginning with the personal story of how metrics ruined his work as a university department head, he follows the line through policing, medicine, schooling, and politics.
In my dream world, I could dump the information contained in this book into the heads of all the managers and politicians out there to counteract the terrible zeitgeist of measurement as the tool of bureaucratic decentralization.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
2 people found this helpful
-
Overall
-
Performance
-
Story
- Marisol Becerra
- 04-27-23
great insight
really describes the modern corporate world perfectly. great read, highly suggested if you want to understand why beauracracy controls the work place
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!