This week I'm joined by the fabulous Peta Serras, the genius behind Professional Babe and the creator of Give Good Email. She’s a whiz at what she does, and together, we’re uncovering how you can pump up your sales game.

In this episode, we’re really digging into how Peta uses her knack for anticipating client needs to preempt their questions and boost sales.

Key Takeaways:

1. Peta reminded us, quite candidly, that sales are a precursor to service excellence. As much as we want to rely on our amazing skills, we’ve got to sell them first! No shame in self-promotion and telling people how great you are.

2. Peta is the queen of leveraging email marketing. Her journey from hating emails to crafting powerful automations that clone her sales energy is inspiring. If email isn't your thing yet, you might want to rethink that!

3. Throughout our chat, Peta emphasized the importance of not sitting back passively and just hoping things sell. Get in there! Follow up with potential clients, start meaningful conversations, and nurture those relationships because relationships actually matter big time.

4. Whether it’s the fast-paced clients who are ready to buy or the slow and steady ones who need more nurturing, both need your attention. This long game can be rewarding if you approach it with patience and strategy.

5. Peta shared how loving money and being neutral to it makes a difference. Celebrating wins and training your brain to focus on the positives and evidence of your success can transform your business outlook.

Peta’s methods are practical, bold, and easy to implement, whether you're new to sales or a seasoned pro. Plus, they’re pretty fun too!

Don't forget to follow Peta over at Professional Babe and grab her comprehensive audit, 'Hot Business,' to gain insights into your business strengths and areas to improve. And if you find yourself in need of a business oracle, you know who to call!

Connect with Petra

Webiste: https://www.professionalbabe.com/

LinkedIn: https://www.linkedin.com/company/professional-babe/

Instagram: https://www.instagram.com/professionalbabe/

NEXT STEPS:

READY TO WORK TOGETHER AND TAKE YOUR BUSINESS & BRAND TO THE NEXT LEVEL:

🌟Let's work together 1 on 1 - 1:1 BUSINESS & MINDSET COACHING

🌟Join the Amplify Personal Brand Accelerator & start scaling AMPLIFY ACCELERATOR

🌟Need to get your business organised and working for you? Join BRAND BUILDERS ACADEMY will show you how to put profitable foundations of your business.

FREE Masterclasses

From Unknown to In-demand - Building a brand that sells for you

How to become a paid speaker and get the gig

LINKS:

Website: www.suzchadwick.com

Instagram: www.instagram.com/suzchadwick

TikTok: www.tiktok.com/suzchadwick

Today's episode is a bit of a special treat. I'm sharing a live call from my Brand Builders Academy, and it's all about Pressure Testing Your Pricing. It's something I believe is super important for you to hear. I wanted to kick off March with some sales magic—focusing on money, pricing, and going bigger with your brand.

Key Takeaways:

1. There's always someone in the market who will pay premium prices for the transformation you offer. It's crucial to know deep down that what you bring is worth every penny. If Russell Bronson can throw a $1 million offer out there, trust me, there's potential for your pricing to stretch too.

2. Have you tried imagining how it feels to charge different amounts? I call it pressure testing. Think about charging $1,000, then $5,000, and even $10,000. Notice where it feels uncomfortable or yucky and ask yourself why. It's an exercise in knowing your worth and being open to new possibilities.

3. Your price often reflects the value you deliver and the brand you build around it. Look at what your audience sees and hears from you. Is it aspirational? Are you communicating the value of your service in a way that makes them want to book with you now or put you on their vision board?

4. I can't emphasize enough how crucial it is to communicate the value of your offer—showcase the transformation, the wins. Whether it's a luxurious VIP experience or a simple service, your audience needs to see why you're worth the investment.

5. Sometimes, it feels like to charge more, you need to give away your soul (not literally!). But often, it's about the wrapping—how you package and talk about your offer. Create an irresistible package that speaks to your clients' desires and meet them at their level.

Doesn't it feel exhilarating to push those boundaries? Embracing this mindset shift could be the game-changer for elevating your brand and your income. Trust in your capabilities, communicate your excellence, and the results will follow.

NEXT STEPS:

READY TO WORK TOGETHER AND TAKE YOUR BUSINESS & BRAND TO THE NEXT LEVEL:

🌟Let's work together 1 on 1 - 1:1 BUSINESS & MINDSET COACHING

🌟Join the Amplify Personal Brand Accelerator & start scaling AMPLIFY ACCELERATOR

🌟Need to get your business organised and working for you? Join BRAND BUILDERS ACADEMY will show you how to put profitable foundations of your business.

FREE Masterclasses

Confidence to Clients - 3 key strategies to grow you business

Build a Confidently Bold Personal Brand and get paid for what you THINK not just what you do.

How to become a paid speaker and get the gig

LINKS:

Website: www.suzchadwick.com

Instagram: www.instagram.com/suzchadwick

TikTok: www.tiktok.com/suzchadwick

Ever wondered how to truly influence others without feeling like you're pulling the strings in some Hollywood heist movie? You're in the right place.

In this episode, I got to chat with the marvelous Lucie Miller from Socially Constructed, who combines neuroscience, leadership, and a deep understanding of human behavior all into one magical package. We met at the Rise Retreat, and I knew I had to have her on the podcast.

Key Takeaways:

1. Lucie flips the script on influence, showing us it’s not about manipulation but understanding what makes someone tick. It’s about co-creating experiences where both you and the person you wish to influence can win big – think of it as a mutual victory lap!

2. Lucie reminded us of how important it is to show up and be visible. Proximity is power! You might be the best kept secret, but unless you’re out there, no one will know. It's time to step into the spotlight and let people know who you are and what you bring to the table.

3. We all feel it – the discomfort of trying new things, especially when it comes to showing up online. Lucie shares that this feeling is completely normal and part of the process. Embrace the suck! Each small, uncomfortable step is teaching your nervous system that it’s safe to be out there, even if it feels like you’re stumbling.

4. Trust in yourself is a game changer, whether it's public speaking or any other challenge. Lucy talks about preparing your mind for success and reframing those nerves into excitement. The spotlight isn't as scary as you think if you believe in your own magic.

5. Authenticity draws people in like bees to honey. Being genuinely you, complete with all the quirks, is what truly influences. When you show up with open arms rather than a straight jacket, you’ll find your tribe who loves you for exactly who you are.

Lucie’s insights are a breath of fresh air, turning the idea of influence into something empowering and human. Whether you’re looking to lead, connect with your team, or captivate an audience, these nuggets of wisdom are here to help you do it in a way that feels genuinely you.

Connect with Lucie

Webiste: https://socially-constructed.com/

LinkedIn: https://www.linkedin.com/in/luciennemiller/

Instagram: https://www.instagram.com/lucie_socially_constructed/

NEXT STEPS:

READY TO WORK TOGETHER AND TAKE YOUR BUSINESS & BRAND TO THE NEXT LEVEL:

🌟Let's work together 1 on 1 - 1:1 BUSINESS & MINDSET COACHING

🌟Join the Amplify Personal Brand Accelerator & start scaling AMPLIFY ACCELERATOR

🌟Need to get your business organised and working for you? Join BRAND BUILDERS ACADEMY will show you how to put profitable foundations of your business.

FREE Masterclasses

From Unknown to In-demand - Building a brand that sells for you

How to become a paid speaker and get the gig

LINKS:

Website: www.suzchadwick.com

Instagram: www.instagram.com/suzchadwick

TikTok: www.tiktok.com/suzchadwick

Simplify, Amplify, Automate - That's the 2025 Vibe!

That's the energy we're channelling this year to make waves in business and I'm excited to share how this approach is going to help us 10x everything!

We kicked things off by getting crystal clear on who we're targeting. Our society of action-takers, the ones ready to get uncomfortable for growth, that's who we're dialling in as our dream clients. It's about diving deeper, knowing exactly who she is and what makes her tick, so that when we talk, she feels seen and heard.

I've been streamlining like a madwoman – think less about juggling multiple offers and more about giving clear paths: either you're in the Academy or the Accelerator. It's less hustle, more clarity for everyone involved. And hey, if you're one of those amazing souls needing a hand with this, you know BBA is your go-to!

Key Takeaways:

1. Simplify everything! Whether it's your offerings, your client avatar, or the messaging – keep it tight. Make it undeniably clear who you serve and how. We're talking about going back to our brand strategy and getting even deeper with it.

2. It's not just about doing more, it's about making what you already have reach further. Use ads, more podcast appearances, and of course, lots of content! We're working smarter, not harder, with the help of an awesome content manager.

3. If you're dreaming of scaling up, automation is your best friend. We're refining our funnels, getting cozy with tools like Thrive Cart, and integrating ManyChat to handle those massive peaks in leads smoothly.

4. Building a business isn't just strategies and systems – it's also about working on the personal growth front. We keep those limiting beliefs in check because thriving businesses start from within.

So here we are, simplifying, amplifying, automating our way through 2025, which means more time doing what we love with clients who are just the right fit.

NEXT STEPS:

READY TO WORK TOGETHER AND TAKE YOUR BUSINESS & BRAND TO THE NEXT LEVEL:

🌟Let's work together 1 on 1 - 1:1 BUSINESS & MINDSET COACHING

🌟Join the Amplify Personal Brand Accelerator & start scaling AMPLIFY ACCELERATOR

🌟Need to get your business organised and working for you? Join BRAND BUILDERS ACADEMY will show you how to put profitable foundations of your business.

FREE Masterclasses

From Unknown to In-demand - Building a brand that sells for you

How to become a paid speaker and get the gig

LINKS:

Website: www.suzchadwick.com

Instagram: www.instagram.com/suzchadwick

TikTok: www.tiktok.com/suzchadwick

Let’s dive into a topic that’s been buzzing in my coaching calls – amazing customer experiences and how the right tech can boost not only your service quality but your revenue too. Who doesn’t love a bit more income, right?

I’ve been harping on about customer experience and how we, as coaches, consultants, or service providers, can step up our game in onboarding, managing, and off-boarding our clients using a great CRM system. But wait, there's more!

Takeaways:

1. Nail the first impression with a stellar CRM

2. Keep every conversation, every project update, right where you can see it. Plus, it’s a breeze to loop other team members in, ensuring everyone’s on the same page.

3. Here’s a golden nugget – when you initially outline all possible services to your client at the start of your project, you plant seeds for future opportunities. They might come back a year later, ready to snag those extra services they initially passed on, thanks to your delightful portal that keeps everything in reach.

4. Wrap up projects beautifully with automated surveys. Midway and post-project check-ins not only keep things on track but also garner those much-coveted testimonials.

5. Personalisation is huge this year. Think surprise and delight – ways you can sprinkle joy in your client’s experience. Because remember, darling, your brand is as much about the feeling you evoke as it is about the service you deliver.

So, my fabulous listeners, how are you currently managing your client journey? Could adding or refining your CRM make things slicker and more joyful?

NEXT STEPS:

READY TO WORK TOGETHER AND TAKE YOUR BUSINESS & BRAND TO THE NEXT LEVEL:

🌟Let's work together 1 on 1 - 1:1 BUSINESS & MINDSET COACHING

🌟Join the Amplify Personal Brand Accelerator & start scaling AMPLIFY ACCELERATOR

🌟Need to get your business organised and working for you? Join BRAND BUILDERS ACADEMY will show you how to put profitable foundations of your business.

FREE Masterclasses

From Unknown to In-demand - Building a brand that sells for you

How to become a paid speaker and get the gig

LINKS:

Website: www.suzchadwick.com

Instagram: www.instagram.com/suzchadwick

TikTok: www.tiktok.com/suzchadwick

This year I'm doubling down on things that make sense and on platform that help more client connect with me and also help me get found not only now, but in the future.

So today we're talking about:

Top of funnel

• YouTube & podcast
• Pinterest
• Paid Ads strategy

Middle (nurture)

• Email & list building as an ongoing core strategy
• Socials

Bottom of funnel

• Live Courses - BBA & Amplify - Bold Speakers Collective
• Funnels - perfecting & testing simple funnels
• BVC

Now some people might find this a lot but when you have great systems and team in place then it's more about managing the process.

NEXT STEPS:

READY TO WORK TOGETHER AND TAKE YOUR BUSINESS & BRAND TO THE NEXT LEVEL:

🌟Let's work together 1 on 1 - 1:1 BUSINESS & MINDSET COACHING

🌟Join the Amplify Personal Brand Accelerator & start scaling AMPLIFY ACCELERATOR

🌟Need to get your business organised and working for you? Join BRAND BUILDERS ACADEMY will show you how to put profitable foundations of your business.

FREE Masterclasses

From Unknown to In-demand - Building a brand that sells for you

How to become a paid speaker and get the gig

LINKS:

Website: www.suzchadwick.com

Instagram: www.instagram.com/suzchadwick

TikTok: www.tiktok.com/suzchadwick

This week we're kicking 2025 off with a question.

What will you master this year, this month, this quarter?

What will you become so great at that it taking your business from where you are to where you really want it to be?

NEXT STEPS:

READY TO WORK TOGETHER AND TAKE YOUR BUSINESS & BRAND TO THE NEXT LEVEL:

🌟Let's work together 1 on 1 - 1:1 BUSINESS & MINDSET COACHING

🌟Join the Amplify Personal Brand Accelerator & start scaling AMPLIFY ACCELERATOR

🌟Need to get your business organised and working for you? Join BRAND BUILDERS ACADEMY will show you how to put profitable foundations of your business.

FREE Masterclasses

5 powerful strategies to grow your business, brand & revenue

From Unknown to In-demand - Building a brand that sells for you

How to become a paid speaker and get the gig

LINKS:

Website: www.suzchadwick.com

Instagram: www.instagram.com/suzchadwick

TikTok: www.tiktok.com/suzchadwick

We've got a special one today.

In this special episode, I'm sharing the recording of a live workshop I recently ran for my Heartbeat community focused on stepping into your most powerful self in 2025.

We covered key areas for transformation and growth:

Including:

• Getting crystal clear on your vision for 2025
• The importance of focused skill building
• Overcoming fear and limiting beliefs
• Building high-performing relationships
• Taking control of your mindset

Resources Mentioned:

• Join the Heartbeat Community: suzchadwick.com/community