Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

In this episode, Lucas and David are joined by Kathleen Callahan, who delves into her role in fostering relationships within the automotive industry through her involvement with Women in Auto Care and ACA. Kathleen shares her eye-opening experience of testifying before Congress on HR 906, emphasizing the importance of supporting independent shop owners in the legislative process. The conversation also touches on the impacts of right-to-repair legislation and the need for better collaboration between shop owners and manufacturers. Before you think the automotive industry isn’t for you or consider the legislative impacts on your shop, make sure to tune in!

00:00 Writer's Creative Autonomy

08:32 "Unexpected Heatwave Adventure"

14:44 Female Front Desk Success

15:52 Manufacturer Vision vs. Engineering Teams

25:51 Tent Lunch Tensions Erupt

26:45 Women Leaders in Auto Care

32:39 Florida Lawsuit over Shared Driving Data

37:02 Collaboration Over Conflict in Auto Industry

43:56 Compounding Pharmacies and Price Gouging

48:36 Back Pain, Dispensary, Police Encounter

56:23 Concerns for Vagrants' Well-being

57:27 Missing Person's Human Story

01:02:40 Membership Sign-Up Button

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

In this episode, Lucas and David are joined by Allison Jones, Senior Vice President of Circular Economy at Stellantis. Allison explains the concept of a circular economy and its three main components: using less material, extending the life of products, and ensuring recyclability at the end of their lifecycle. David shares his frustration with other manufacturers' tendencies to design parts as single-use, contrasting it with Stellantis' commitment to remanufacturing and sustainability. Allison also discusses the potential benefits of their e-commerce platform, Bparts, which facilitates the trade of certified used parts and can help alleviate the issue of backordered parts. This episode offers insightful perspectives on sustainable practices in the automotive industry, making it a must-listen for those interested in environmental responsibility and innovation.

00:00 Aldi's: No-Frills Shopping Experience

06:01 Innovative, Sustainable Remanufacturing Benefits

09:44 Designing for Circular Economy

10:22 Expanding Remanufacturing Beyond Engines

15:47 Certified Wheels: Warranty & Guarantee

18:53 Circular Economy in Vehicle Design

22:47 Automaker EV Strategy Confusion

23:46 Battery Innovation Revolution

28:31 EV Range Anxiety Experience

30:20 Promoting Affordable, Sustainable Solutions

34:01 Alternator Options: New vs. Remanufactured

36:32 Masked Mischief with a Straw

41:29 Sustainability and Trash Bag Management

43:29 Promoting New E-commerce Platform

46:42 Expanding Automotive Opportunities

48:54 Edible Straws in the UK

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

In this episode, Lucas and David are joined by Jeff Eddy from Chrome Auto Repair. Jeff shares his unique journey from working in radio and TV production to becoming a successful auto repair shop owner. The conversation reveals key insights about the challenges and transitions involved in running a business, including the shift from being a technician to a business leader. Furthermore, the discussion dives into the significant impact of personal health choices on professional success, with Jeff detailing his own health journey following a heart attack. Whether you’re already in the auto repair industry or considering a career shift, this episode offers valuable perspectives on business growth and personal well-being.

00:00 "Masterful Reel-to-Reel Splicing"

10:35 Journey to Becoming a Car Mechanic

15:14 Unexpected Heart Attack Diagnosis

18:50 "Managing Daily Business Challenges"

25:47 Track Eating, Alter Habits

30:34 Discovering Weed in Vegas

36:38 Dedicated Work Ethic Ritual

39:40 Stuck in Youthful Indulgence

47:07 Price Negotiation Success

52:13 Advanced Hiring Process Success

57:58 "Adopting a Forward-Thinking Mindset"

01:01:56 Evolving Business Giving Philosophy

01:04:29 "Group Member's Weekly Surprise"

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

In this episode, Lucas and David are joined by Jason Quillin, owner of Top Notch Auto. Jason discusses the challenges of managing a shop with two separate buildings, emphasizing the inefficiencies and added costs it brings. He also shares his journey from dealership technician to shop owner, highlighting the struggles with employee management and the importance of creating a cohesive team. They delve into the evolving automotive landscape, particularly the challenges with advanced driver-assistance systems (ADAS) and the reluctance of many shops to adapt to new technologies.

If you're navigating the complexities of shop ownership or grappling with technological advancements in the industry, this episode is a must-listen for you!

00:00 Old Dealership Dilemma

10:09 Audi Calibration and Alignment Issues

13:00 Entitled Mindset at Dealerships

19:02 Insurance Claim Plan Discussion

22:56 Progressive Salary Plan Negotiation

30:50 Forklift Speed and Skill

35:02 Perpetual Budget Inflation Cycle

38:01 Revamping Vocational Education Focus

45:50 "Turn Signal Communication Spy"

51:29 Rural Ingenuity: Self-Reliant Rebuilding

55:03 Opposition Silenced by Authorities

01:00:32 "Young Farm Kid's Work Ethic"

01:03:25 Self-Reliance in Modern Society

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

In this episode, Lucas and David are joined by Frank Scandura, owner of Frank's European Service in Las Vegas and a coach for Transformers Institute. Frank shares his insights on several pressing industry issues, including the challenges posed by increasing costs of business and the strain it puts on shop owners. He emphasizes the importance of maintaining strong ethical standards and focusing on people over profits, arguing that this approach will ultimately lead to success.

00:00 "Frank's Industry Insight"

08:14 Evolving Car Industry Loyalty

14:51 Impatient Car Owners

16:44 The Ruthless Business Shift

23:32 Balancing Coach Guidance and Growth

30:44 "Planning for Business Ownership"

35:38 Business Continuity Planning

37:10 Uninsured Flood Devastates Businesses

43:25 Is Solo Business Financially Viable?

50:44 Premium Service Pitch Lacking Training

54:04 Unintended Business Incentive Issues

01:01:47 Advisor Troubles Reduce Shop Revenue

01:03:24 Businesses Lack Flood Insurance

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

In this episode, Lucas and David are joined by Haresh Gobin, Product Development Manager at LaunchTech USA. Haresh shares his journey of merging his computer science background with his family's auto repair business, eventually leading to significant roles in both Bosch and Snap-On before joining Launch. The conversation moves to the crucial importance of legitimate data acquisition and compliance within the industry, highlighting LaunchTech's commitment to working with the NASDAQ security task force to ensure the responsible use of immobilizer tools.

00:00 Advancements in Automotive Diagnostics

04:14 Automated Maintenance Insights

07:52 Comprehensive Tools for All Users

11:44 Thanksgiving Work Dilemma

13:22 Market Undercutting Incident

19:43 Becoming a Park Service Ranger

21:09 Naked Man at Car Fire

26:13 Dealerships: A High School Experience

27:21 "Securing a Job at Dealership"

31:30 Hired by Launch: Five Years

34:23 Think Beyond the Box

38:50 Industry Unity Revealed at ETI

39:47 "Brand Loyalty and Investment"

44:57 Industry Support and Solidarity

46:59 Trust Issues in Industry Relations

49:40 Tool Access and Car Theft Debate

52:22 "Nastif Debate: Money or Protection?"

55:32 No More Waddling!

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

In this episode, Lucas and David are joined by Ron Shanas and Paul Pate from Today's Class. Ron and Paul get into the sophistication of their adaptive learning platform, explaining how artificial intelligence and machine learning tailor training to individual technicians' needs by identifying their strengths, weaknesses, and confidence levels. They highlight the importance of confidence in improving work performance, supported by scientific studies linking confidence to productivity and accuracy. Lastly, they discuss the onboarding process for their training platform, emphasizing the importance of aligning training with business goals to ensure shops gain the maximum benefit from their investment.

00:00 AI-Driven Adaptive Learning

06:01 "Learning, Emotion, and Memory"

12:17 Persistence in Music Mastery

17:59 Ineffective Training Retention

23:58 Adult Learning: Autonomy and Recognition

30:51 Streamlining Training Through Data Insights

35:00 Make or Break Moment

40:46 Fuel Trim Case Study Mystery

47:33 "Embrace Struggles in Business Learning"

52:06 Teaching Reading and Decoding

56:11 Cohort-Based Shop Data Training

01:03:33 Personalized Training Challenges

01:06:52 "Fostering High-Level Team Discussions"

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

In this episode, Lucas and David are joined by Rick White of 180biz, and Mike Himes, a shop owner from Brookville, Pennsylvania. Rick highlights the importance of valuing your services to ensure customers do the same. Mike shares his experience raising prices and how it helped eliminate problematic customers. The group also discusses the strategic use of technology and digital tools to enhance customer communication and streamline operations.

00:00 Reduce customer charge from $1,800 bill?

09:56 "You should consider trying another approach."

15:28 Self-value is essential for business success.

18:01 Labor costs inflated through hidden markups.

21:21 Braxton's repeated car shop visits discussed.

31:22 Celiac disease, no peripheral vision caused clumsiness.

34:03 Planning future roles and managing life changes.

42:15 Raising prices eliminated problematic, non-paying customers.

47:18 Embrace growth through uncomfortable client interactions.

51:24 Superior product: Follow guidelines, replace necessary parts.

56:51 Mike Allen supports skilled tradesmen with benefits.

01:03:36 Inspection must be thorough and well-communicated.

01:04:31 They approve, organized process, explained with pictures.

01:14:08 Digital Concierge tracks, analyzes, transcribes phone calls.

01:14:52 Avoid rapid growth for quality assurance.