Episodes

  • Branding at the speed of light: Vincent Sacco, Creative Director, Fivetran
    Nov 21 2024

    Vincent Sacco is a brand leader who has been in the trenches and, having built brands from the ground up at multiple fast-growing tech companies, has wisdom to impart in absolute spades.

    He currently leads the creative team at Fivetran, a data management platform that has seen explosive growth, expanding from around 400 to over 1100 employees during Vincent's 3.5 year tenure. Previously, he built the brand at fintech startup Blend as they underwent rapid scaling. Vincent’s unique background also includes branding San Francisco's pioneering food trucks in the early days of the food truck movement.

    In this episode, Vincent shares his hard-earned wisdom on building a brand amidst hyper-growth. Some key topics covered:

    • How Vincent transitioned from branding bars and food trucks to tech startups
    • The challenges of establishing a brand when a company has found product-market fit and is scaling rapidly
    • Key first steps to take when you need to build a brand fast
    • How to get buy-in across the company and turn everyone into "brand cheerleaders"
    • Partnering with product marketing to align brand and product
    • Engaging engineers and developers who are typically harder to reach with brand
    • Collaborating cross-functionally and getting the C-suite aligned with the brand vision
    • Adapting the Fivetran brand for the enterprise market while retaining its distinctiveness
    • The importance of brand flexibility and rolling with unexpected sources of brand affinity
    • What's next for the Fivetran brand as the company continues its rapid ascent


    Timestamps:

    00:00 - Introduction and Vincent's background

    03:51 - Joining Blend and Fivetran amidst hyper-growth
    06:12 - First steps to building the brand foundation

    09:22 - Getting company-wide brand buy-in

    14:18 - Aligning brand with product marketing

    17:34 - Engaging technical audiences with brand

    21:35 - Cross-functional collaboration on brand

    25:28 - Tailoring brand for enterprise without losing soul

    30:44 - Leveraging organic sources of brand affinity

    33:49 - The future of the Fivetran brand

    35:36 - Conclusion


    Send us a message if you enjoyed this episode

    If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

    👉 Watch episodes on YouTube
    👉 Follow us on LinkedIn for regular snippets in your feed
    👉 Visit our website for more in-depth thinking on topics
    👉 Subscribe to Beyond our monthly collection of insight, opinion and inspiration

    And finally please rate our podcast on Apple if you enjoyed it!

    ✌️

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    45 mins
  • Byte-Size: When B2B Got Its Bold Back with Alex & Nick
    Oct 24 2024

    Here's the second of our new Byte-Size episodes! These are little natters between our team at Shaped By, on...well, anything really. Mostly related to creativity in B2B, But maybe the odd one about cake or something.

    In this one, hosts Nick Farrar, Founder and CEO, and Alex Waite, Marketing Director at Shaped By, dissect key insights from the Bring Your Own Bold (BYOB) Virtual Summit. Themes include the importance of authentic and bold branding in the B2B sector, strategies to stand out in competitive markets, and the resurgence of brand investment. They also discuss the pivotal role of AI in business, touching on both the opportunities and challenges it presents.

    00:00 Introduction to the podcast
    00:14 Reflecting on the BYOB Virtual Summit
    01:37 Defining and Embracing Boldness
    03:13 The Importance of Authenticity and Differentiation
    07:18 Key Themes from the Summit
    09:22 The Renaissance of Brand Focus
    13:43 Aligning Brand with Audience Values
    15:13 Unexpected Insights from CMOs and CFOs
    16:46 Bridging the Gap: Marketing and Finance Collaboration
    19:57 AI in Business: Opportunities and Challenges
    22:27 The Future of AI: Navigating Rapid Changes
    24:41 The Strategic Importance of Brand
    26:35 Female Leadership in a Male-Dominated World
    28:32 Conclusion and Where to Watch More

    Check out all the sessions from Bring Your Own Bold here: https://shaped-by.com/byob-event/

    Send us a message if you enjoyed this episode

    If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

    👉 Watch episodes on YouTube
    👉 Follow us on LinkedIn for regular snippets in your feed
    👉 Visit our website for more in-depth thinking on topics
    👉 Subscribe to Beyond our monthly collection of insight, opinion and inspiration

    And finally please rate our podcast on Apple if you enjoyed it!

    ✌️

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    29 mins
  • Making great work happen: Li-Anne Dias, Executive Creative Director, Handshake
    Sep 27 2024

    Li-Anne Dias is a design leader who has shaped world-class brands and led high-impact design teams.

    Currently she leads brand and enterprise growth design at Handshake, a software firm that enables schools, companies, and students come together to help students and recent grads make career moves. Her previous achievements include building Reddit’s first brand identity and design systems as the company’s first brand designer, and scaling Grammarly’s brand design team as the company grew revenue growth from $43M to over $250M.

    In episode 46 of The Changemakers, Li-Anne sits down with Dave to share her thoughts on what goes into making great creative work.

    They discuss her journey in brand design, insights on balancing creativity with strategy, and the significance of iterative processes and embracing failure. They also delve into the role of creative leaders in maintaining hands-on involvement and evolving a brand. They chat about how Leanne's experience at Handshake, including their successful rebrand, highlights the importance of perseverance and collaboration in achieving great creative outcomes.

    00:00 Introduction to the Podcast and Guest
    00:59 Defining Great Work
    01:37 The Role of Creative Leaders
    02:46 Conversation with Leanne Diaz Begins
    03:20 Leanne's Journey and Experience
    07:57 Making Great Work Happen
    17:58 The Importance of Strategy in Creative Work
    24:02 Leveraging Past Insights for New Projects
    26:08 The Creative Director's Journey
    27:33 Balancing Leadership and Hands-On Work
    35:48 The Importance of Brand Voice
    42:42 Achieving Great Work Through Team Effort
    47:07 Concluding Thoughts on Great Work

    Send us a message if you enjoyed this episode

    If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

    👉 Watch episodes on YouTube
    👉 Follow us on LinkedIn for regular snippets in your feed
    👉 Visit our website for more in-depth thinking on topics
    👉 Subscribe to Beyond our monthly collection of insight, opinion and inspiration

    And finally please rate our podcast on Apple if you enjoyed it!

    ✌️

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    49 mins
  • Byte-Size: Dave & Alex discuss BYOB
    Sep 24 2024

    Welcome to our new byte-size episodes! These are little natters between our team at Shaped By, on.....well, anything really. Mostly related to creativity in B2B. But maybe the odd one about cake or something.

    In this one, Dave and Alex, Shaped By's marketing director, chat about the agency's annual virtual summit, 'Bring Your Own Bold' (BYOB), scheduled for October. The event features back-to-back webinars and discussions centred on building bolder B2B brands. Dave and Alex discuss why they put the event on every year, who it's aimed at, and which of the sessions they're looking forward to. They also spill the beans on a couple of upcoming sessions that haven't been officially added to the agenda yet. Oops...

    Check out the Bring Your Own Bold agenda and register here: https://shaped-by.com/byob-event/

    It's free, and it's going to be awesome!

    00:00 Introduction to the Change Makers
    00:16 Introducing Bite-Sized Episodes
    00:52 Bring Your Own Bold Event Overview
    01:38 Why We Host BYOB
    04:30 Exciting Sessions at BYOB
    05:03 Exploring Weirdness in B2B
    05:57 Balancing Short and Long Term Wins
    10:40 Female Leadership in a Male World
    11:36 Positioning Creativity as a Business Driver
    12:50 Unlocking Your Creative Team's Ultimate Toolkit
    06:26 Integrating AI Tools
    17:50 Getting the Most Out of Your Creative Agency
    20:24 Adapting to Build Brands
    24:58 Conclusion and Housekeeping

    Send us a message if you enjoyed this episode

    If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

    👉 Watch episodes on YouTube
    👉 Follow us on LinkedIn for regular snippets in your feed
    👉 Visit our website for more in-depth thinking on topics
    👉 Subscribe to Beyond our monthly collection of insight, opinion and inspiration

    And finally please rate our podcast on Apple if you enjoyed it!

    ✌️

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    27 mins
  • Staying creative at a corporate giant: Omar Fahmi, Virgin Media O2 Business
    Jul 9 2024

    We're stepping back into the world of big brand creativity! In this episode, Dave chats with Omar Fahmi, the creative mastermind behind Virgin Media O2 Business' in-house agency.

    Ever wondered what it's like to steer creativity in a corporate giant? Omar pulls back the curtain on:

    • The challenge of combining two distinct consumer brands - and adapting them for a business audience
    • Building an agile and motivated in-house agency team
    • Keeping the creative spark alive in a corporate environment
    • The secret sauce behind his team's "family-like" culture (spoiler: it involves innovation days and breaking down silos)

    Get the inside scoop on balancing short-term wins with long-term brand building, and learn how clear communication keeps this massive creative engine humming.

    Whether you're a creative leader, senior marketer, or just curious about the inner workings of big tech creativity, this episode is packed with actionable insights and behind-the-scenes stories you won't want to miss.

    Tune in for a dose of inspiration and a glimpse into the inner workings of in-house creative teams in the B2B tech world.

    00:00 Welcome to the Change Makers

    00:51 Introduction to Virgin Media O2

    02:12 The Power of Brand Unification

    04:01 Clientele and Market Focus

    05:27 Building an In-House Creative Team

    07:54 In-House vs. Agency Dynamics

    14:10 Maintaining Brand Consistency

    17:01 Innovation and Engagement Strategies

    23:52 Marketing Team Dynamics

    24:47 Innovation Day Activities

    27:04 Showcasing Internal Work

    31:44 Defining Success for the Team

    36:45 Building a Creative Culture

    39:39 Challenges and Opportunities in B2B

    44:57 Conclusion and Final Thoughts

    Send us a message if you enjoyed this episode

    If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

    👉 Watch episodes on YouTube
    👉 Follow us on LinkedIn for regular snippets in your feed
    👉 Visit our website for more in-depth thinking on topics
    👉 Subscribe to Beyond our monthly collection of insight, opinion and inspiration

    And finally please rate our podcast on Apple if you enjoyed it!

    ✌️

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    49 mins
  • How to refresh your brand expression: Nick Levesque, Asana
    Apr 17 2024

    Rebrand versus brand evolution. What’s the difference, and how do you determine which is right for you?

    In this episode of The Changemakers, Dave is joined by Nick Levesque, Creative Director at Asana, to discuss the nuances of evolving a brand expression.

    As Asana nears the end of its own brand refresh, it was a timely chat about the process. Nick and Dave delve into approaches to evolving brand image, the importance of distinctive brand assets, and the balance between maintaining consistency and fostering creativity.

    The conversation covers the challenges and strategies involved in refreshing a brand, the role of audience perception, and leveraging research to guide decisions. Nick also illustrates the careful considerations needed to align visual identity with company growth and evolving audience expectations.

    If you want more pearls from Nick on all things brand and his journey, follow him on LinkedIn here.


    00:00 Welcome to Changemakers: A Deep Dive into Brand Evolution

    00:17 Introducing Nick Levesque: The Creative Mind Behind Asana's Brand Evolution

    02:02 The Essence of Brand Evolution vs. Rebranding

    03:01 Insider's View: Asana's Approach to Brand Evolution

    03:38 Signals and Reasons for a Brand Refresh

    09:25 The Strategy Behind Targeting Different Audiences

    16:17 The Creative Process and Agency Collaboration in Brand Evolution

    21:59 Balancing Consistency and Experimentation in Branding

    24:51 Revamping Brand Imagery: A Creative Journey

    25:24 The Power of In-House Creativity and Experimentation

    27:04 Navigating Internal Brand Evolution: Strategies and Challenges

    28:16 Collaborative Brand Audit: Engaging Teams for Insightful Feedback

    30:22 Building a Business Case for Creative Projects

    35:24 Distinctive Brand Assets: Balancing Innovation with Tradition

    41:37 Reflecting on the Rebranding Process: Achievements and Insights

    44:56 Dream Rebranding Projects: A Creative Director's Perspective

    Send us a message if you enjoyed this episode

    If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

    👉 Watch episodes on YouTube
    👉 Follow us on LinkedIn for regular snippets in your feed
    👉 Visit our website for more in-depth thinking on topics
    👉 Subscribe to Beyond our monthly collection of insight, opinion and inspiration

    And finally please rate our podcast on Apple if you enjoyed it!

    ✌️

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    48 mins
  • The secret art of sound design: Adam Legg
    Mar 1 2024

    In this episode of The Changemakers, brought to you by Shaped By - our creative director Tom Ovens lifts the lid on the secret art of sound design by interviewing freelance sound designer, Adam Legg. They delve into the intricacies of sound design including the definition, the process of creation, and the difference between a ‘meh’ sound, and one that’s impactful.

    Sound design in a B2B space brings so much to the table. It helps to control the pace, brings emotion, and can be a real differentiator. So we unpacked it for those of you interested in how it all works.

    Adam gives insight into his creative process, balancing sound design with music, and offers a glimpse into how he keeps himself creatively driven. The conversation also veers into the symbiotic relationship between visuals and sound, and how a shift in their traditional sequence can result in a dynamic output.

    Timestamps:

    00:00 Introduction to The Changemakers Series

    00:14 Guest Introduction: Adam Legge, Freelance Sound Designer

    01:21 Deep Dive into the Art of Sound Design

    01:51 Adam's Perspective on Sound Design

    03:51 The Role of Music in Sound Design

    05:32 Adam's Creative Process

    08:12 The Challenge of Time Management in Sound Design

    10:10 The Use of Libraries and Starting from Scratch

    13:05 Sound Design Inspirations and Heroes

    18:16 Brands Excelling in Sound Design

    20:35 The Potential of Sound Leading the Creative Process

    26:11 Closing Remarks and Future Collaborations

    Send us a message if you enjoyed this episode

    If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

    👉 Watch episodes on YouTube
    👉 Follow us on LinkedIn for regular snippets in your feed
    👉 Visit our website for more in-depth thinking on topics
    👉 Subscribe to Beyond our monthly collection of insight, opinion and inspiration

    And finally please rate our podcast on Apple if you enjoyed it!

    ✌️

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    27 mins
  • How Fintech firms use design to elevate their brand
    Jan 29 2024

    Even just a few years back, you would naturally think of pretty much any fintech firm as a challenger brand. A digital disruptor to a financial sector that badly needed disrupting.

    But today, fintech is fast becoming mainstream, if it isn’t already. And its “challenger brand” tag feels increasingly redundant, given the extent to which many established financial services firms are pivoting what they do to challenge fintech pioneers - especially when it comes to digital, UX and so on.

    One guest wasn’t going to cut it for such an important discussion. So for this episode, we welcome three amazing design leaders - Aaron Robbs, Creative Director at Ramp, Michael Jeter, Executive Creative Director at Stripe, and Nick Farrar, Founder and Managing Director at Shaped By.

    Between us, we delve into how great design can help differentiate fintech companies and build robust and memorable brand identities. Across the discussions, we also explore techniques to build trust, the power of design in gamification, and the importance of founder understanding and support in fintech.

    And guess what? After two years of being an audio-only podcast, you can now watch on YouTube too! Each of this episode’s three discussions is available to view over there, on Shaped By’s brand new channel.

    Timestamps:
    00:00 Introduction and Podcast Changes
    00:16 The Evolution of the Change Makers Podcast
    01:16 The Role of Brand and Design in Fintech
    02:43 Interview with Aaron Robbs, Creative Director at Ramp
    03:56 The Importance of Design Principles and Team Dynamics
    16:21 The Balance Between Brand and Performance Marketing
    21:17 Interview with Michael Jeter, Executive Creative Director of Stripe
    22:57 The Role of Craft, Beauty, and Culture in Branding
    26:09 The Challenges of Building a Brand Around an Invisible Product
    26:34 The Challenge of Branding in Fintech
    27:54 The Role of Design in Branding
    28:24 The Importance of Craft and Beauty in Branding
    29:27 The Impact of Company Culture on Branding
    30:28 Infusing Technology into Branding
    33:22 The Power of Self-Serve Design Tools
    35:25 The Role of Founders in Branding
    35:57 The Future of Design in Fintech
    39:03 Interview with Nick Farrar, Founder of Shaped By
    40:30 Building Trust through Design
    49:29 The Power of Gamification in Fintech
    55:19 Final Thoughts on Design in Fintech

    Send us a message if you enjoyed this episode

    If you enjoy the chats then there are more ways to quench your thirst for creative inspiration in the world of B2B tech.

    👉 Watch episodes on YouTube
    👉 Follow us on LinkedIn for regular snippets in your feed
    👉 Visit our website for more in-depth thinking on topics
    👉 Subscribe to Beyond our monthly collection of insight, opinion and inspiration

    And finally please rate our podcast on Apple if you enjoyed it!

    ✌️

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    57 mins