• Keep Them Coming Back with Proven Client Retention Strategies
    Nov 15 2024

    Ismael Valdez is the Owner and CEO of Nexgen Air Conditioning Heating and Plumbing, a $100 million Southern California company that highlights superior customer service, data efficiency, and a highly-trained staff of technicians and contractors. From initially working as a “counter guy” at a wholesale distributor to expanding his own HVAC company, Ismael has emerged as one of the most innovative figures in the home services sector.

    Travis Ringe is the President of ProSkill Plumbing, Heating & Air, which was established in 2008 by Travis and his brother Tyler, who both grew up in a family of tradesmen.

    In this episode, we talked about customer feedback, client retention strategies, service efficiencies...

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    1 hr and 8 mins
  • Transforming Data into More Calls and Better Conversions
    Nov 8 2024

    Chris Yano is the CEO of RYNO Strategic Solutions and has been leading the company since 2008. He is an experienced business owner, investor, and philanthropist with a heart for the trades and a successful history working in the home services digital marketing and advertising industry. Chris is also the host of the popular “To The Point Home Services Podcast,” which offers marketing solutions to help more companies grow.

    In this episode, we talked about data-driven business decision-making, digital marketing, private equity…

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    49 mins
  • Driving Growth Through Private Equity Partnerships to Scale Home Service Brands
    Nov 1 2024

    Rob Parker and Eric Van Dam are Managing Directors and Co-Heads of Residential Services at Piper Sandler. Rob was one of the founders of Quarton Partners. He has advised public and private clients on numerous mergers, acquisitions, LBO, cross border, and capital raising transactions across a variety of industries.

    Eric, on the other hand, brings over 15 years of experience from over 100 transactions. Eric expertise lies in middle market mergers and acquisitions engagements.

    In this episode, we talked about mergers and acquisitions strategy, private equity, financial metrics...

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    1 hr and 22 mins
  • Mastering the Principles of Influence with Dr. Robert Cialdini
    Oct 25 2024

    Dr. Robert Cialdini is the Founder of Cialdini Institute and the President of Influence at Work. Recognized as the “Godfather of influence,” he is known for his cutting edge scientific research and ethical business and policy applications. Dr. Cialdini is also the New York Times Bestselling Author of “Influence” and “Pre-suasion.”

    In this episode, we talked about principles of influence, ethical persuasion, personal development...

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    1 hr and 12 mins
  • Q&A With Tommy - Taking Market Share: How to Manage Finances and Scale Without Debt
    Oct 18 2024

    Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

    In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about customer service, finance and credit, talent retention, scaling strategies...

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    58 mins
  • Unlocking Success by Combining Visionary Thinking with Consistent Execution
    Oct 11 2024

    Benny Fisher is the Founder of The Big Fish Contracting Company. He is an experienced public speaker, business consultant, and marketer. Benny has earned a reputation for outstanding customer satisfaction, gaining several awards including, GAF Master Elite Contractor, GAF President’s Award, Beacon Lighthouse Award, Angie Super Service, and hundreds of 5-Star Google reviews.

    In this episode, we talked about personal growth, delegation techniques, personal branding...

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    1 hr and 2 mins
  • Implementing Bulletproof Systems to Build a Scalable, High-Performance Team
    Oct 4 2024

    Cameron Herold is the Founder of the COO Alliance & Second In Command Podcast. Known as “The CEO Whisperer” and a business growth guru, he earned his reputation by guiding CEO & COO clients to double their profit and double their revenue in just three years or less.

    In this episode, we talked about scalable systems, employee development, delegation...

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    1 hr and 11 mins
  • How to Develop Mental Toughness to Edge Out The Competition
    Sep 27 2024

    Andy Elliott is the CEO and Co-founder of The Elliott Group, the fastest growing automotive sales training company and virtual training program in the world which currently trains 185,000 salespeople across the globe. He also runs the largest car sales training channel on Youtube while hosting a live automotive sales seminar called “The Master Closer Seminar” based in Scottsdale, Arizona.

    In this episode, we talked about work ethics, mental toughness, sales tactics...

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    59 mins