Episodes

  • How to Navigate the Residential Real Estate Market Like a Pro

    How to Navigate the Residential Real Estate Market Like a Pro
    Jun 16 2025

    Ever wonder how someone manages 4,000 real estate agents—and still has time to drive real social impact?

    If you're navigating today’s volatile real estate market, whether as an investor, entrepreneur, or just trying to make sense of what’s next, this episode offers clarity. Kimber Menkiti, a powerhouse in real estate leadership, breaks down how market dynamics, franchise models, and personal mission intersect—and what that means for anyone trying to build something sustainable.

    Here’s what you’ll take away from this conversation:

    • A rare behind-the-scenes look at how modern brokerages run like mini-corporations—and why that matters.
    • Insight into how real estate is evolving post-commission lawsuit and what it means for both agents and consumers.
    • Smart strategies for standing out in a saturated, trust-driven marketplace (hint: it’s not about the house).

    Tune in now to hear Kimber’s battle-tested take on real estate, entrepreneurship, and what it really takes to scale impact in a highly competitive industry.

    Check out:

    - [00:06:30] Attracting Top Talent in a Crowded Field
    Kimber gives a compelling look into how high-performing professionals—lawyers, finance execs, government leaders—are entering real estate with an entrepreneurial mindset. This segment reframes the stereotype of the “casual agent” and positions real estate as a legitimate business-building path.

    - [00:18:30] Post-Lawsuit Market Dynamics & Commission Transparency
    This part tackles a hot topic in the industry—commission lawsuits and fee structures—while offering a clear explanation of how it’s reshaping consumer expectations and brokerage operations. Kimber’s insights are both timely and practical.

    - [00:29:30] Exit Strategy: Are Brokerages Sellable?
    Jim and Kimber discuss the long-term viability and valuation of brokerages, drawing parallels to tech startups and investment banking. Kimber’s comments on diversifying revenue through services like title and lending are sharp and strategic.

    About Kimber Menkiti

    Kymber Lovett-Menkiti is a pioneer in the real estate industry. With nearly 20 years of experience in the sales field, Kymber has a proven track record of success in leading teams, driving sales and revenue growth, and building strong relationships with clients, leaders, and industry partners.

    Kymber Lovett Menkiti serves as the President of Keller Williams Capital Properties (KWCP), a brokerage with ten offices across the DC, Maryland, and Virginia regions. She is also the Regional Director for the Keller Williams Maryland/ DC (MDC) Region where she oversees 4K+ agents and is the first African American female to hold this position. As Regional Director, Kymber works closely with market center owners, their leadership teams, and agents to develop and implement strategies for improving sales, productivity, and culture.
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    31 mins
  • How to Know When Your Communications Strategy Needs Expert Help

    How to Know When Your Communications Strategy Needs Expert Help
    Jun 9 2025
    How can one foster collaboration within a team? Nathan Miller, the CEO of Miller Ink, is a seasoned communication strategist known for advising executives across business, government, and nonprofit sectors. With a strong background in history and public policy, Miller has guided numerous organizations in effectively narrating their stories and managing complex crises through clear communication and strategic thinking. He emphasizes the importance of blending fundamental communication principles with innovative tactics, setting measurable goals, and aligning messages with objectives to reach target audiences effectively. Advocating for transparency and honesty, particularly during the hiring process, Nathan prioritizes creating a harmonious work environment, which he believes is essential for retaining talent and building long-term client relationships. Key Takeaways Effective communication strategies require blending communication principles, setting clear goals, identifying target audiences, and aligning messages with objectives.Balancing business development with hands-on involvement in day-to-day operations is crucial for a positive and productive work environment.Resilience in business involves navigating challenges, having a long-term vision, being adaptable, and seizing growth opportunities.Key considerations when hiring an ad agency include involving senior personnel, relevant experience, deep expertise, and establishing a trust-based relationship.Blending strategic communication principles with tactical approaches like digital marketing is essential for successful communication campaigns.Operational dynamics of PR agencies include avoiding success fee structures, preferring cancel-any-time policies, and involving senior personnel with relevant experience in client accounts. More from Nathan Miller Nathan Miller is a seasoned entrepreneur and communications strategist known for founding Rentec Direct in 2007, a leading Grants Pass–based software company serving over 16,000 landlords and property managers across the U.S. Under Nathan’s leadership, Rentec Direct has helped manage over $226 billion in real estate assets and has grown to become the third-largest platform in its market—all achieved without external funding or debt. The company has been featured on the Inc. 5000 list for seven consecutive years, a testament to Nathan’s disciplined approach to organic growth and his deep understanding of the property management landscape. Beyond real estate technology, Nathan is also the founder and CEO of Miller Ink, a communications agency specializing in high-stakes messaging, issue advocacy, and crisis management. With experience as Director of Speechwriting and Advisor to the Ambassador at the Permanent Mission of Israel to the United Nations, as well as roles in U.S. policy and public affairs, Nathan brings a rare combination of strategic insight and global perspective. A UCLA graduate with degrees in History and Public Policy, he has built a reputation for turning complex ideas into powerful, results-driven campaigns. Website: https://miller-ink.com/ LinkedIn: https://www.linkedin.com/in/nathan-miller-6909628/ If you are an experienced CEO looking to grow your company, visit https://www.TheCEOProject.com You can also reach Jim by email: Jim@TheCEOProject.com LinkedIn: @theceoproject Instagram: @the_ceoproject Twitter/X: @the_CEO_Project Facebook: @IncCEOproject
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    29 mins
  • Scaling Everest: Powerful Insights on the Journey to the Top

    Scaling Everest: Powerful Insights on the Journey to the Top
    Jun 2 2025
    How should climbers prepare financially for the significant costs of climbing Everest?

    Steven Pivnik, an ambitious mountaineer currently on an expedition with Alpenglow Expeditions, is striving to summit Mount Everest, aiming to join the elite "8000 meter club." Having conquered Kilimanjaro and faced the challenges of Denali, Pivnik brings a wealth of experience to his Everest endeavor, underscoring the importance of meticulous preparation and acclimatization, facilitated by tools like hypoxico tents. His perspective on the ascent highlights the dual priorities of safety and summit success, favoring the north side of Everest for its relative safety from avalanches and rockfall. With a focus on returning alive and reaching at least 8,000 meters, Pivnik's journey is a testament to the lessons learned from past expeditions, where physical readiness and the role of failure contribute to eventual success.

    Key Takeaways
    • Proper acclimatization to high altitudes is crucial for climbers to prevent oxygen deprivation.
    • Hypoxico tents are innovative tools that mimic high-altitude conditions to help climbers build red blood cells.
    • The south route through Nepal to climb Mount Everest is risky due to obstacles like the Kumbu Icefall and Hillary Step.
    • Monitoring pulse ox, fitness levels, and health indicators is crucial for safety and predicting summit success.
    • Planning and timing the summit attempt on Everest involves starting the ascent in the dark to avoid bad weather.
    • Physical preparation, including legwork, core strength, and endurance, is essential for climbing high mountains like Denali.
    More from Steven Pivnik Steven Pivnik is a tenacious and dynamic entrepreneur, bestselling author, and in-demand keynote speaker whose journey from Eastern European immigrant to successful tech founder and endurance athlete has inspired countless others. As the former CEO and co-founder of Binary Tree, he scaled the IT company to over 200 employees across twelve countries, landing multimillion-dollar licensing deals with IBM and Microsoft before orchestrating a successful acquisition by Quest Software. Under his leadership, Binary Tree was named to the Inc. 500 and Inc. 5000 lists of fastest-growing companies for seven consecutive years—thanks in part to its thriving culture of low turnover and high client satisfaction.

    Away from the boardroom, Steven is equally relentless. He has competed in over a dozen full-distance IRONMAN® triathlons—including the prestigious World Championship in Kona—along with ultra-marathons and high-altitude mountaineering adventures, summiting peaks like Kilimanjaro and Aconcagua. His book Built to Finish weaves together lessons from endurance sports and entrepreneurship, revealing how grit, stamina, and vision fuel long-term success. Whether advising founders, motivating audiences, or tackling unfinished business on Denali, Steven brings an unmatched blend of energy, insight, and lived experience to every challenge he takes on. Website: https://stevenpivnik.com/book/ LinkedIn: https://www.linkedin.com/in/stevenpivnik/ If you are an experienced CEO looking to grow your company, visit https://www.TheCEOProject.com You can also reach Jim by email: Jim@TheCEOProject.com LinkedIn: @theceoproject Instagram: @the_ceoproject Twitter/X: @the_CEO_Project Facebook: @IncCEOproject
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    27 mins
  • What Stage of Your Business Growth Do You Need a COO?

    What Stage of Your Business Growth Do You Need a COO?
    May 26 2025
    How can CEOs prevent political strife and foster a cohesive work environment? Cameron Herold, widely known as the CEO Whisperer, highlights the critical importance of the COO role through his establishment of the COO Alliance, a global network empowering second-in-commands across numerous countries. Drawing from his experience in scaling companies like 1-800-GOT-JUNK, Cameron articulates how COOs are pivotal in steering organizational growth and operational excellence. He advocates for the strategic insight and decision-making autonomy that COOs must possess, emphasizing the need for clear distinctions between C-level roles and other managerial positions to ensure fair compensation and effective leadership. As an author and speaker, Herold stresses the COOs' essential role in transforming visionary ideas into sustainable success, a perspective that underscores the value of strategic leadership in navigating the complexities of organizational growth. Key Takeaways The COO role requires strategic insight, P&L responsibility, and the ability to manage functional areas of the business.Distinguishing between the COO and other operational roles like VP of Operations is crucial to emphasize participation in the strategic process.Core values play a critical role in shaping organizational culture, and CEOs need to embody these values to create a cohesive work environment.Investing in leadership development and continuous training for managers is essential for sustainable growth of organizations.Addressing underperforming employees is crucial to maintaining a strong organizational culture and encouraging accountability among team members.CEOs need to be aware of natural transitions a company goes through to effectively scale up employees and maintain growth. More from Cameron Herold Cameron Herold is a lifelong entrepreneur who was raised to think differently. Growing up in a small town in Northern Canada, Cameron struggled in traditional school due to severe ADD, but his father—an entrepreneur himself—recognized his potential and taught him to reject the idea of a job in favor of building businesses that create opportunity for others. By 18, Cameron had launched 14 small ventures, and by 20, he was running a house-painting franchise with a dozen employees. His twenties and early thirties were spent scaling companies and coaching more than 120 entrepreneurs, including Kimbal Musk, Elon Musk’s brother. But his breakout role came when he joined 1-800-GOT-JUNK? as COO, where over six years, he helped grow the company from $2 million to $106 million in revenue, expanding it to four countries and 330 cities—all while cultivating a world-class culture. Today, Cameron is the founder of the COO Alliance, the first-ever peer network dedicated to second-in-command leaders. Inspired by his own experiences in the trenches of hypergrowth and his belief that every visionary CEO needs a powerful operational partner, Cameron created the Alliance to equip COOs with the tools, community, and mentorship they often lack. Known for his hands-on leadership, sharp operational mind, and deep passion for entrepreneurship, Cameron continues to help companies scale and thrive—just as his father once helped him do. Website: https://cameronherold.com/ LinkedIn: https://www.linkedin.com/in/cameronherold/ If you are an experienced CEO looking to grow your company, visit https://www.TheCEOProject.com You can also reach Jim by email: Jim@TheCEOProject.com LinkedIn: @theceoproject Instagram: @the_ceoproject Twitter/X: @the_CEO_Project Facebook: @IncCEOproject
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    28 mins
  • The New Customer Experience: What AI Changes Mean for Your Business

    The New Customer Experience: What AI Changes Mean for Your Business
    May 19 2025
    Why is speed a crucial competitive advantage in business? Jay Baer, a seventh-generation entrepreneur, has carved out a niche as a leading figure in the tequila industry, becoming the second most popular tequila influencer and educator globally. With a wealth of experience consulting for over 700 brands like Nike and IBM, Baer leverages his marketing prowess and understanding of customer experience to shine a spotlight on the intricacies of the tequila market. He observes the dynamic landscape of the tequila industry characterized by intense competition among 2,000 brands, emphasizing the need for differentiation and effective marketing strategies in a market with only 500 true competitors. Baer highlights the unique production elements of tequila, such as its geographical limitations in Mexico and the critical role that factors like agave growth play in product quality, making it a fascinating realm for business innovation and strategic differentiation. Key Takeaways Speed is a significant competitive advantage in business and customer experience by allowing companies to deliver value more efficiently.Eliminating internal handoffs and processes that slow down operations can give a competitive edge.AI is impacting customer expectations, and businesses need to adapt to meet changing demands.Businesses need to focus on strategic growth and innovation to stay ahead of competitors and meet customer needs.Value-added time in business operations must be maximized by minimizing non-value-added activities for increased efficiency and profitability.Tequila industry faces challenges in marketing and differentiation due to the competitive nature of the market with numerous key players and brands. More from Jay Baer Jay Baer is a business growth expert, bestselling author, and globally recognized keynote speaker with a career that spans politics, digital strategy, and brand advisory. He began as a direct mail specialist for a U.S. Senator, later serving as a government spokesperson and marketing professional before diving into the early days of the Internet—back when domain names were still free. Capitalizing on that digital frontier, Jay founded and sold multiple marketing and customer experience companies, including the acclaimed advisory firm Convince & Convert. His first book tour in the early 2000s launched a highly successful career as a speaker and event host, known for delivering deeply customized presentations packed with actionable insights. Clients and audiences value his practical frameworks and constantly evolving content designed to drive real business results. In addition to authoring several influential books, Jay founded the widely read Convince & Convert blog and co-created the award-winning Social Pros podcast, which he co-hosted for over 500 episodes. His latest venture, The Spirit Guides podcast, dives into the origin stories of the world’s leading spirits influencers. A passionate tequila aficionado, Jay has turned his interest into a fast-growing education and review platform in the spirits world. He remains an active investor and advisor to dozens of small businesses while continuing to counsel major brands. Based in Bloomington, Indiana, Jay lives with his wife and travels worldwide to share his expertise from a launchpad in nearby Indianapolis. Website: https://www.jaybaer.com/ LinkedIn: https://www.linkedin.com/in/jaybaer/ If you are an experienced CEO looking to grow your company, visit https://www.TheCEOProject.com You can also reach Jim by email: Jim@TheCEOProject.com LinkedIn: @theceoproject Instagram: @the_ceoproject Twitter/X: @the_CEO_Project Facebook: @IncCEOproject
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    29 mins
  • Exactly What to Say to Spark Creativity and Bring People Together

    Exactly What to Say to Spark Creativity and Bring People Together
    May 12 2025
    How do purposeful questions facilitate personal growth and transformation?

    Phil M. Jones is a renowned expert in effective communication, celebrated for his best-selling book "Exactly What to Say," which empowers individuals to select the perfect words for any situation, whether in business or personal contexts. With a focus on preparing for known conversational moments and using curiosity as a catalyst, Jones's work has become an essential guide for millions seeking to enhance their conversational skills. He emphasizes the importance of intentionality and anticipation in critical conversations, advocating for thoughtful questioning over "lazy questions" to foster growth and transformation. Through his extensive experience and insights, Jones continues to influence thousands worldwide, encouraging the creation of meaningful exchanges and safe spaces for exploration and diverse viewpoints.

    Key Takeaways
    • Preparing for known moments and using curiosity as the fuel to great conversation is crucial for impactful interactions.
    • Challenging oneself to refrain from giving advice in conversations can lead to more meaningful and insightful communication.
    • Creating frames in conversations helps establish rules of engagement and encourages innovation and change.
    • Asking purposeful questions and actively listening can foster relationships, facilitate growth, and drive transformation.
    • Avoiding lazy questions and being intentional with inquiries can create a more effective and productive communication environment.
    • Identifying critical conversational moments, like the first 15 seconds of returning home from a trip, is key to enhancing success in both personal and business interactions.
    More from Phil M. Jones Phil M. Jones has dedicated his life to transforming the way people understand selling, decision-making, and influence. With a mission to help individuals unlock untapped potential, Phil empowers audiences by teaching the precise words and strategies that drive results while preserving integrity. His international best-seller, Exactly What to Say, has become a go-to guide for mastering persuasive communication, equipping people with the confidence and tools to make their conversations count. With over 2,500 presentations delivered across more than 800 industries in 59 countries, Phil brings unparalleled real-world experience and a reputation as a thought leader whose insights are sought by global brands and leaders alike.

    A born entrepreneur, Phil launched his first business at just 14, quickly scaling it into a thriving venture before leading high-performing sales teams and driving multimillion-dollar growth in industries from real estate to sports sponsorships. Since founding his consulting business in 2008, Phil has helped leaders across sectors—healthcare, finance, SaaS, and beyond—improve critical conversations and achieve lasting impact. Known for his no-nonsense, practical approach, Phil’s passion is clear: helping great people get better and proving that with the right words, anyone can change their world.

    Website: https://philmjones.com/ LinkedIn: https://www.linkedin.com/in/philmjones/ If you are an experienced CEO looking to grow your company, visit https://www.TheCEOProject.com You can also reach Jim by email: Jim@TheCEOProject.com LinkedIn: @theceoproject Instagram: @the_ceoproject Twitter/X: @the_CEO_Project Facebook: @IncCEOproject
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    34 mins
  • Business Process Outsourcing: An On-Shore Solution

    Business Process Outsourcing: An On-Shore Solution
    May 5 2025
    Why is collaborating with local and state governments important for businesses in rural areas? Chuck Ruggiero, a seasoned professional in the outsourcing industry with a background in programming, has been a pivotal figure in bringing jobs back to the United States through rural outsourcing. He believes in harnessing the potential of local talent while maintaining high global standards, a vision he continues to pursue as CEO of Optomi Professional Services. Ruggiero advocates for the value of rural outsourcing in the US, emphasizing its role in cultivating an efficient IT workforce by training local communities, veterans, and professionals to fill the talent gaps often overlooked. His approach, which includes strategic partnerships with local governments and a focus on nearshore services, demonstrates a sustainable model that enhances operational efficiency, reduces costs, and revitalizes rural areas by providing comprehensive consulting solutions. Key Takeaways: Outsourcing involves finding talent that may not be available in-house or seeking lower-cost talentInvesting in rural talent by training them to progress from tier 1 to tier 4 support roles has been a successful strategy.Recruiting veterans from nearby military bases to transition into technical support roles is a key strategyUnderstanding key performance indicators (KPIs) is crucial for providing tailored solutions to clientsThe company offers various services including staff augmentation, professional services, and managed servicesStarting a class A business in rural America can be challenging but offers job opportunitiesCollaboration with local and state governments is crucial for the success and growth of businesses in rural America More from Chuck Ruggiero Chuck Ruggiero is the CEO of Optomi Professional Services, a purpose-driven technology talent provider composed of Optomi and Provalus. With over two decades of executive leadership, Chuck is known for transforming operations and scaling companies into industry leaders. His tenure includes launching Provalus, guiding Optomi’s explosive growth, and driving U.S.-based outsourcing initiatives that rival offshore alternatives. A seasoned strategist and operator, Chuck has led exponential growth across four major firms—one of which went public—and brings blue-chip experience to every initiative he touches. He’s a master of business transformation, operational excellence, and market expansion, with deep expertise in M&A, succession planning, and executive coaching. Chuck’s leadership philosophy blends entrepreneurial spirit with operational rigor. From overseeing global delivery teams to advising C-suites and boards, he has consistently delivered measurable, sustainable results. With a sharp focus on financials and a passion for building world-class cultures, Chuck is as committed to the bottom line as he is to purpose-driven innovation. Outside the boardroom, he's a DIY enthusiast and self-described “closet coder.” A board member of The TGB Foundation and a longtime supporter of initiatives that uplift underserved communities, Chuck channels his success toward creating meaningful, lasting impact across America. Website: https://www.optomi.com/ LinkedIn: https://www.linkedin.com/in/charlesruggiero/ If you are an experienced CEO looking to grow your company, visit https://www.TheCEOProject.com You can also reach Jim by email: Jim@TheCEOProject.com LinkedIn: @theceoproject Instagram: @the_ceoproject Twitter/X: @the_CEO_Project Facebook: @IncCEOproject
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    30 mins
  • Why Deep Business Relationships Will Increase Your Success Rate

    Why Deep Business Relationships Will Increase Your Success Rate
    Apr 28 2025
    How can understanding the user journey lead to more authentic relationships and business growth? Josh Elledge, the founder of Up My Influence, is a pioneering advocate for building relationships through influence and integrity. With a background as a Navy journalist and as the creator of a successful seven-figure business, Josh underscores the importance of being a valuable resource and leading with generosity. He believes that by serving others and providing value without expecting immediate returns, businesses can build trust and naturally attract clients without aggressive marketing tactics. Through his Thoughtful Entrepreneur podcast and numerous interviews with business leaders, Josh promotes a mindset of generosity and noble intent, encouraging professionals to focus on relationship-building and authenticity to foster long-term success. Key Takeaways: Building genuine relationships is key to attracting people to businesses and driving profitable relationships.Honesty, integrity, and deep relationships are essential in today's skeptical environment to differentiate oneself from lazy marketers.Adopting a Go-Giver mindset of generosity and serving others leads to valuable connections and collaboration.Shifting focus from sales to relationship-building and adding value helps establish credibility and expertise in the field.Selective engagement and pre-screening are crucial in attracting the right audience and fostering long-term partnerships.Being empathetic and understanding individuals' user journey is vital in building trust and meaningful connections.Mutual respect, gratitude, and admiration are evident in the positive and collaborative atmosphere of the interaction between Jim and Josh. More from Josh Elledge Josh Elledge is a serial entrepreneur, media personality, and founder of UpMyInfluence (UMI), a purpose-driven agency dedicated to helping high-ticket B2B service providers grow through authority-building, generosity, and strategic media presence. Since launching UMI in 2014, Josh has made it his mission to empower coaches, consultants, and agency owners to scale their businesses without the burdens of traditional marketing costs and contracts. With a deep belief in the moral imperative to help entrepreneurs own their expertise and serve the world, Josh’s work has impacted thousands of leaders looking to amplify their visibility and influence. He is also the founder of SavingsAngel.com, where he earned a national reputation as a top consumer expert. Josh brings unmatched media savvy to the mic, with over 2,500 media appearances and more than 1,800 podcast episodes to his name. As the host of The Thoughtful Entrepreneur and The SavingsAngel Show, he knows what it takes to deliver value-packed content. His dynamic presence—shaped by his background as an improv comedian and syndicated TV and newspaper host—makes him a highly engaging guest who brings both charisma and tactical wisdom. Whether he's sharing high-ticket sales strategies or helping audiences understand how to build authentic authority, Josh shows up prepared, polished, and ready to make every interview your most downloaded episode yet. Website: https://upmyinfluence.com/ LinkedIn: https://www.linkedin.com/in/joshelledge/ If you are an experienced CEO looking to grow your company, visit https://www.TheCEOProject.com You can also reach Jim by email: Jim@TheCEOProject.com LinkedIn: @theceoproject Instagram: @the_ceoproject Twitter/X: @the_CEO_Project Facebook: @IncCEOproject
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    36 mins
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