Episode 96 - Understanding and Maximizing Your Client Capacity

Welcome back to The Pursuit of Badasserie: The Podcast! We’re your hosts, Lynn Howard and Amanda Furgiuele, and we’re diving headfirst into season three with more actionable business strategies and a healthy dose of badasserie.

In today’s episode, we’re tackling one of our favorite topics: client capacity. If you’ve ever struggled with balancing your client load, feeling overwhelmed, or trying to figure out how to hit your financial goals, this episode is for you. We break down the concept of client capacity—understanding how much time you can realistically spend with each client, both in front of and behind the scenes, while still delivering top-notch service.

We also explore:

• How to assess your current capacity and what steps to take if you’re maxed out

• The importance of aligning your capacity with your financial goals

• Leveraging technology and team support to increase your capacity

• The crucial role of processes and systems in managing your workload

• How to factor in your team’s capacity alongside your own

• Energetic time management and why not all clients require equal effort

This episode is packed with insights and actionable steps to help you understand and maximize your client capacity, whether you’re a solopreneur or managing a growing team. Plus, we discuss the importance of knowing your numbers, including your retention rates and the percentage of your current capacity.

Got questions about client capacity or want to share your own aha moments? We’d love to hear from you! Drop us a comment and let us know where you’re excelling or where you might need a little extra help.

Make sure to subscribe to our YouTube or Spotify and leave us a review!

• Like the show? LEAVE US A REVIEW wherever you listen!

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Episode 95: Interviews on Money 20/20

A few months ago, we had the honor and pleasure to be a part of Money 20/20 in Bangkok. Money20/20 is the world’s leading, premium content, sales and networking platform for the global money ecosystem. From in-depth analytics to inspirational speakers, Money 20/20’s world-class insight and networking opportunities help customers stay ahead – powering strategies and relationships and switching mindsets. Money20/20 promises the clearest and most distinctive focus on what’s next across the world of Payments, FinTech, and Financial Services.

Special Guests:

Jasmine Ariff

Founder of Aleph Digital

www.instagram.com/alephstory

Kelly Rattanee

Founder KR Wellness & Modern Muse

https://www.facebook.com/kellyrattanee/

Money 20/20

www.instagram.com/money20_20

In this episode, we discuss:

• Start-ups and tech

• Money, wealth, and abundance

• Entrepreneurship and money

• Freedom in finances

• Money as an instrument of exchange

• How money works

• Single motherhood

• Navigating money

• Respect for money

• Being a woman in business

• Cash flow in a start-up business

• Managing your cash and allocations

• Working with business coaches and consultants to position yourself

• Venture Capitalism and bootstrapping

• Entrepreneurial mindset

• The reality of “coming from money”

• Pitching your business

• Unhealthy relationships with money

• The subconscious relationship with money

• Grit and perseverance

• Seeking help as a start-up or small business

• The value of having a coach or consultant

• Scaling your business

• Energetic shifts

• What money doesn’t fix

• Tips for entrepreneurs and start-ups

• Starting lean and go as you grow

• Hire right away and outsource what you can to focus

Make sure to subscribe to our YouTube or Spotify and leave us a review!

• Like the show? LEAVE US A REVIEW wherever you listen!

• Have a question? CONTACT US at info@thepursuitofbadasserie.com!

  Want to sponsor us? Find out how HERE.

Episode 94: Engaging Your Clients During the Holidays

In this episode of The Pursuit of Badasserie: The Podcast, we dive into the importance of keeping our clients engaged and happy during the holiday season (and always). We'll share practical strategies to maintain strong relationships, from personalized communication to thoughtful holiday offers. We explore how to make the most of this busy time of year by strengthening connections, increasing client loyalty, and ensuring that our clients feel valued and appreciated. Together, we’ll uncover ways to boost retention and set ourselves up for success as we head into the new year.

In this episode, we discuss:

Communication and Engagement:

• Regular, transparent communication is crucial year-round.

• Personalized touches like remembering birthdays and favorite interests can deepen client relationships.

Showing Appreciation:

• Going beyond standard client satisfaction to build long-term engagement.

• Small gestures like handwritten notes or personalized gifts can have a significant impact.

Strategic Client Management:

• Identifying top clients and going the extra mile for them.

• Using tools like Google Alerts to stay updated on client interests and milestones.

Holiday-Specific Engagement:

• Tailoring interactions based on client preferences and cultural considerations.

• Offering unique holiday promotions or gifts that resonate with individual clients.

Building Lasting Relationships:

• The importance of consistent client engagement in building loyalty and advocacy.

• Strategies for maintaining client relationships throughout the year to support business growth.

Curious about learning more? Join us in The Holiday Hustle, a LIVE, 8-week course experience full of holiday revenue-generating guidelines, proven marketing framework, and stand-out pricing strategies to create the best holiday sales season for your business yet!

https://www.badassamplifier.com/holiday-hustle

Make sure to subscribe to our YouTube or Spotify and leave us a review!

• Like the show? LEAVE US A REVIEW wherever you listen!

• Have a question? CONTACT US at info@thepursuitofbadasserie.com!

• Want to sponsor us? Find out how HERE.