In this episode of the RevOps Revolution podcast, Jeff Serlin sits down with Jack Siney, CRO and co-founder of FrontRace, to explore the challenges and realities of building a company from the ground up while also owning go-to-market execution. He emphasizes that early success hinges on getting real customer feedback—prioritizing early users over perfecting the product in isolation—and avoiding the trap of building in a vacuum. He also stresses the importance of balancing founder responsibilities with sales leadership, noting how early-stage comp plans and hiring decisions must be aligned with long-term viability. They also discuss how and when to transition from founder-led sales to hiring a dedicated sales team, with Jack warning that most companies fail to truly understand and document what drives a sale.

In this episode of the RevOps Revolution podcast, Jeff Serlin talks with Sean Lane, co-founder of Beacon GTM and author of The Revenue Operations Manual, about building a scalable RevOps function. They discuss the importance of aligning on a common language for metrics, driving change through both top-down leadership and bottom-up execution, and shifting RevOps from reactive support to a proactive, strategic function. Sean outlines a durable framework focused on planning, execution, and insights, and stresses the need for measurable goals and transparent roadmaps.

In this episode of the RevOps Revolution podcast, Jeff Serlin is joined by Jalal Iftikhar, Head of Business Technology at Notion, for a deep dive into the evolving role of systems in enabling go-to-market success. Jalal emphasizes the importance of understanding the “why” behind every solution, developing trust with stakeholders, and building systems that prioritize user experience and business outcomes over flashy features. The conversation covers stakeholder management, team structure, tool evaluation, and roadmap prioritization, all grounded in the belief that successful technology implementation starts with strong relationships and a clear understanding of business goals.

In this episode, Jeff Serlin sits down with Dan Demas, SVP Revenue Operations at Grin, to discuss the evolving role of Revenue Operations in organizations. Dan shares insights from his years of experience highlighting how RevOps brings a holistic, unbiased perspective to business challenges. The conversation dives into the common pitfalls of solution-first thinking, the importance of diagnosing root problems, and strategies for overcoming leadership-driven pressure to implement quick fixes. Jeff and Dan also explore team structures, stakeholder management, and the balance between agility and long-term planning. Tune in for a deep dive into how RevOps can drive strategic impact while fostering creativity and innovation in problem-solving.

The podcast features Shriya Ravikumar discussing the evolution of Revenue Operations (RevOps) as a critical function in modern organizations. Drawing on her experience at companies like Twitter, Intercom, and Spruce Health, she outlines how RevOps has expanded from basic sales operations to encompass diverse subfunctions, Shriya emphasizes the importance of fostering a strong team culture, highlighting resilience, collaboration, and empathy as essential traits. She explains that RevOps teams thrive on their ability to adapt to constant change, work across multiple disciplines, and maintain low ego while solving complex challenges.

Bill VanderWall, with extensive experience in systems leadership, discusses the role of business systems in supporting interconnected workflows within go-to-market strategies. He shares his approach to building efficient processes, emphasizing the importance of collaborative relationships between teams like RevOps and IT, focusing on seamless data architecture, self-service functionality, and problem-solving to avoid upstream and downstream disruptions.

This podcast features two long serving RevOps professionals, your host Jeff Serlin and Franco Anzini. Both started out in operations long before it became a popular career choice. Now that it is, Jeff and Franco reflect on their journeys, the growth of their roles, and offer advice for advancing in the field, highlighting the shift towards strategic involvement in business rather than just administrative tasks. They discuss the importance of revenue operations in bridging various departments within a company to ensure efficiency and market capture. The conversation also delves into career paths within revenue operations, emphasizing the value of understanding and integrating business operations beyond mere technical tasks.

The podcast explores the strategic importance of effectively managing data within revenue operations. Franco Anzini, VP of RevOps at Alation and Jeff Serlin discuss common pitfalls businesses face when handling data, such as prioritizing collection and reporting over deriving actionable insights. They emphasize the importance of starting with clear business questions, ensuring data is contextualized, and engaging stakeholders to create meaningful narratives that support decision-making.