Episodes

  • The First Visit Fix: Onboarding Strategies to Keep Patients Coming Back

    The First Visit Fix: Onboarding Strategies to Keep Patients Coming Back
    Apr 21 2025

    Retention starts before the first appointment. In this episode, we unpack how to create a seamless onboarding and first visit experience that builds trust, drives follow-up bookings, and strengthens patient relationships for the long term.

    You’ll learn:

    • What to avoid during onboarding
    • How to design a standout first visit flow
    • Tips to personalize the patient journey from day one

    This is the first step in our patient retention series—don’t miss it.
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    28 mins
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