November 21, 2024: MariJo Rugh, VP and CIO of UCHealth, dives into the transformative technology and governance advancements at UCHealth. How does an organization foster a sense of teamwork when virtual nurses and bedside staff must work as one? What does it mean to empower patients through enhanced digital access? Rugh reveals the balancing act between efficiency and innovation, tackling tough questions about the challenges in implementing shared governance across diverse health systems.

Key Points:

• 06:04 Virtual Health Center and Community Connect
• 13:47 Shared Governance and Cybersecurity
• 20:35 AI and Future Technologies in Healthcare
• 28:41 Work-Life Balance and Team Culture
• 38:01 Advice for Aspiring Healthcare CIOs
• 41:29 Speed Round and Closing Remarks

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November 19: Today on Town Hall, Sarah speaks with David Colarusso, Chief Information Officer at Steward Health Care. They discuss Steward Health's significant divestiture process and its implications for the healthcare industry, focusing on issues like access, equity, and financial challenges post-COVID. David shares insights on maintaining operational stability, fostering team cohesion, and implementing innovative IT solutions during a period of extensive organizational change. He also highlights the importance of cybersecurity measures and the establishment of an IT support team in Colombia. The conversation also touches on leadership qualities, the role of IT in healthcare, and advice for aspiring CIOs.

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November 18, 2024: In this episode of Flourish, Sarah Richardson sits down with Sherri Douville, CEO of Medigram, a visionary in healthcare technology. Sherri shares her deep-rooted insights on bridging the gap between clinical literacy and technical expertise, emphasizing the power of trust, governance, and AI ethics. Discover how she’s pioneering the IEEE UL 2933 standard to revolutionize digital transformation in healthcare and what she sees as the critical components for leaders in this space. From real-world applications of AI to strategies for building inclusive, resilient teams, Sherri provides a roadmap for the future of health IT.

Key Points:

• 00:39 Sherri's Background and Expertise
• 03:35 The Importance of Trust in Healthcare Technology
• 09:37 Challenges in AI and Healthcare
• 24:09 Balancing Personal Well-being and Career Success
• 34:37 Succession Planning and Leadership
• 39:55 The Future of AI in Healthcare

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November 14, 2024: Dirk Stanley, CMIO at UConn Health, takes listeners through a journey of healthcare technology's profound evolution and its impact on patient care. How does a clinical informaticist balance IT complexities and medical nuances? And what challenges arise in standardizing medical terminology, especially when simple differences in words can shape a patient's treatment? Together with host Bill Russell, Dr. Stanley examines the need for precise data standards, the promise and pitfalls of AI in medical documentation, and how ambient listening and computer vision could redefine clinical workflows.

Key Points:

• 00:33 Dirk Stanley's Career Journey
• 09:19 The Role of a CMIO
• 17:14 AI Implications
• 24:48 Data Management and Workflow Design

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November 12: Today on TownHall Reid Stephan, VP and CIO at St. Luke’s Health System speaks with Grace Vinton, PR Specialist and Podcast Host of HITea with Grace. They discuss the transformative impact of storytelling in healthcare. Why is authentic storytelling essential in a fragmented healthcare system? How can IT leaders leverage it to drive change and enhance patient care? Grace shares valuable insights from her 15-year career, including a poignant telehealth story during COVID-19, and offers strategies to avoid overly technical narratives. Learn how to balance technical details with human-centered stories, master effective communication, and practice storytelling with patience for long-term projects. What role does storytelling play in advocacy and influencing healthcare outcomes? Tune in for actionable advice and a deeper understanding of the importance of genuine storytelling in the healthcare sector.

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November 7, 2024: Joel Klein, SVP and CIO of the University of Maryland Medical System, discusses the intricate intersection of clinical experience and executive IT leadership. How can lessons learned from crisis management in the ER inform the high-stakes world of IT infrastructure, cybersecurity, and system-wide initiatives? Dr. Klein shares candid insights on the challenges of integrating innovation while addressing clinician burnout and navigating the demands of an aging population. With reflections ranging from lessons borrowed from aviation to balancing telemedicine capabilities, Dr. Klein’s story highlights the delicate art of empowering healthcare teams and embracing change.

Key Points:

• 06:54 Managing Crisis and Team Leadership
• 14:50 Balancing Innovation and Practicality
• 20:12 Addressing Clinician Burnout
• 29:29 Workforce Development and Training
• 33:49 Personal Interests and the Lightning Round

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November 5: Today on TownHall Reid Stephan, VP and CIO at St. Lukes speaks with Jonathan Hatfield, Chief Executive Officer at Klickitat Valley Health. Jonathan recounts his journey from janitor to CEO and discusses KVH's transition to a single cloud-based EHR system, MEDITECH Expanse. How did KVH navigate the challenges of selecting and implementing a new EHR vendor? What improvements have been seen in safety, quality, and operational efficiency? The discussion also explores how using a subscription model supports independence, and the benefits of a consolidated EHR system, touching on clinician satisfaction, cybersecurity, and operational agility. The future of rural healthcare is further examined with a focus on natural language processing, ambient voice technology, and robotic process automation. What is the potential impact of these technologies on clinician satisfaction and operational efficiency?

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October 31, 2024: Dive into a candid conversation between Bill Russell and Meghan Trevorrow, Chief Operating Officer at This Week Health, as they unravel the nuances of leadership, culture, and what it takes to unify a team. From the challenges of developing leaders in unexpected roles to navigating conflict with integrity, this episode offers a unique look into the importance of clarity and purpose. Whether it’s lessons from sports or the dynamic world of healthcare, Bill and Megan share practical insights that drive lasting cultural change and empower team members to grow.

Key Points:

• 00:32 Meet Meghan Trevorrow: Leadership and Culture Insights
• 01:59 Leadership Challenges in Sports and Healthcare
• 10:40 Addressing Conflict and Building Trust
• 17:34 The Importance of Clarity in Leadership
• 32:09 Final Thoughts and Reflections

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