Showing results by author "Peter DeHaan" in All Categories

The essential guide to healthcare call centers. Today’s healthcare call centers are overwhelmed with patient calls and the daily stresses of our busy medical system. But running a healthcare call center comes with its own set of challenges. Healthcare Call Center Essentials is designed for those who want to manage a more effective medical contact center. From daily operations to long-term success, this essential guide will help you create a thriving contact center that meets the urgent needs of both patients and the medical community. By addressing common pain points, Healthcare Call ...

Unlock the Profound Insights of a Timeless Prophet Dive into the transformative truths of the Old Testament’s most beloved prophet in Isaiah Bible Study. This engaging Bible study takes you on an enlightening journey through Isaiah's powerful messages during tumultuous times. Explore the life and prophetic legacy of Isaiah—a major prophet who gives warnings, hope, and the promise of the coming Savior. In a world where true worship can easily become mere tradition, Isaiah confronts us with a challenge: Are we truly honoring God or just going through the motions? Discover God’s call for...

They say there’s no such thing as a perfect church. Well, one author decided to test that theory out for himself.Peter DeHaan spent an entire year roaming from one church to another, visiting 52 different Christian congregations. In the process he learned what makes these places of worship unique, what makes newcomers feel like they belong, and what cringe-worthy shenanigans are guaranteed to keep visitors from ever coming back. In his travels, Peter learned about different denominations and worship styles as well as what happens when imperfect humans gather together in the name of a ...

What does the Bible say about women? Plenty. The Bible has story after story about fascinating women. They’re more nuanced than men, have profound insights people often overlook, and can teach wisdom that everyone needs to hear. Ideal for personal reflection or group Bible study, Women of the Bible is an excellent listen with stimulating stories that are interesting, informative, and entertaining. As a bonus, each woman’s story ends with thought-provoking questions for private introspection or group discussion.

Online church is the new front door to visitors. Is your church connecting effectively with people behind the screen? When the pandemic forced congregations to set up online services in record time, people thought it would be temporary. But for too many, online church has become a staple, the new front door for visitors. But what does this mean for congregations who struggle to effectively reach online guests? Is it possible to create a connected virtual experience that fosters Christian community and enhances our faith? In Visiting Online Church: A Journey Exploring Effective Digital ...

Who would have thought finding a church home could be so hard? Peter and his wife have a strong marriage. But when it comes time to find a new church after they move, their differences couldn’t be more pronounced. At first, their aim is straightforward. He’ll write a book about the churches they visit. She’ll choose the one they’ll embrace as their new spiritual family. It sounds like a simple plan, but this Christian couple soon discovers their quest for a home church is far more difficult. An entertaining, poignant memoir for Christian believers, SHOPPING FOR CHURCH will give you ...

Are Your Faith Practices Stuck in a Rut? Discover how the vibrant, dynamic energy of the early church can ignite your faith journey today. In Acts Bible Study, take a transformative 40-day exploration of the fascinating narrative penned by Doctor Luke. Who better to guide us than the only non-Jewish writer in the New Testament? Luke’s unique perspective offers invaluable insights for today’s believers navigating faith in a complex world. As you journey through the Book of Acts, you’ll uncover powerful lessons on perseverance, community, and the work of the Holy Spirit that resonate ...

Embark on a transformative journey through the letters of Peter, one of Jesus’s most intriguing disciples. In 1 & 2 Peter Bible Study, you’ll delve deep into the practical teachings and profound insights found in these two powerful letters to Jesus’s church. From being chosen and living in exile, to the importance of obedience and the anticipation of a new heaven and a new earth, the disciple’s words resonate with timeless wisdom and relevance. As you explore each chapter, you’ll uncover a rich tapestry of faith, hope, and perseverance that will inspire and challenge you in your ...

Do you have a nagging feeling that something’s missing from your church experience? You’re not alone. And it’s time to discover a better way. Church-reform advocate and Bible scholar Peter DeHaan, PhD, is a strong proponent of meaningful Christian community. In Jesus’s Broken Church, he uses Scripture to guide us into right practices and away from the off-track customs that most every church adheres to. The problem is that today’s church follows an Old Testament model.

If you want to know your church’s weaknesses and strengths, you must look at it through the eyes of a visitor. That’s exactly what Peter DeHaan does as he shares an insider’s perspective on dozens of churches. What can we learn from the churches that line our cities and small towns, even if we never step foot inside? Christian churches around the world are immensely varied in their size, interpretation of the Bible, and worship style, but there is one thing that unites them all: their belief in Jesus. In More Than 52 Churches, the sequel to 52 Churches, you’ll team up with Peter ...

Emma isn’t a typical teenager. Who in their right mind would spend hours studying the Holy Text? Who has the audacity to presume they can connect with the Sovereign? Yet she must try. She will implore the Almighty to send them the High Priest her people so desperately need, the one who will restore balance to an out-of-control world. And if she died trying? Then so be it. Yet Emma has no one to support her—unless you count that crazy homeless man. And she has no one to guide her—except that surreal voice inside her head. Is she crazy or consecrated? Will her questionable journey doom ...

Unleash Your Writing Potential with Successful Author FAQsAre you ready to transform your passion for writing into a successful career? In Successful Author FAQs, Peter Lyle DeHaan—an industry veteran who turned his first gig into a thriving writing business—shares the hard-earned wisdom he’s gathered over decades. From crafting compelling narratives to mastering the complexities of publishing, this comprehensive guide answers the burning questions every aspiring author faces. Delve into 14 insightful sections covering everything from intentional writing to building a robust platform....

Running a call center is hard. But it can also be rewarding. Tip the balance in your favor with Call Center Connections to discover the keys to produce successful customer service outcomes. Experience a thriving center operation and become a leader in customer service with Call Center Connections. Benefits: Boost staff morale and appreciation Create a positive customer experience Improve leadership skills and strategiesWhat's inside: Learn how to find the perfect call center manager Explore the benefits of using home-based agents Discover the impact of artificial intelligence on call ...

Growing your business sounds easy. But successful sales and marketing is hard. Is your business failing to realize its true potential? It might be that your sales and marketing are holding you back. Learn how to market more convincingly, sell more successfully, and manage more effectively. In Sticky Sales and Marketing, Peter Lyle DeHaan, PhD breaks down sales and marketing strategies in a coherent story-driven process and highlights what works and what doesn’t. Through personal stories and eye-opening insights, he shares how businesses and organizations can promote their products and ...

Celebrate Christmas in a fresh, new way with this Advent devotional.It’s easy to get caught up in the busyness of Christmas and miss its true meaning. Why not make this holiday season a special time for preparation to reflect on the Messiah’s birth? In The Advent of Jesus: A Devotional Celebrating the Coming Savior, Peter DeHaan leads readers through a forty-day devotional that prepares our hearts to celebrate the arrival of Jesus in an engaging way. In this Advent devotional, you will: draw closer to Jesus celebrate the season with a deeper, more biblical outlook focus on the meaning ...

Jesus’s death wasn’t the end. In fact, it was just the beginning. THE VICTORY OF JESUS is a 50-day Bible study for Christians looking to skip the fluff of a typical devotional without getting bogged down by a lot of academic pomp. If you’re looking for a devotional that will help you draw closer to God, nourishing your soul as well as your mind, THE VICTORY OF JESUS is for you. With insightful wisdom and heart-felt teachings that offer lasting spiritual encouragement, devoted Christian author Peter DeHaan takes you on a spiritual journey to explore the biblical events immediately ...

Live a life that sticks! Sticky Living challenges us to make every moment matter and leave a legacy that lasts beyond our careers…and our lives. While work is important, it only accounts for a fraction of our lives. Embrace the significance of family, relationships, and non-work time in creating a fulfilling life that sticks. Through chapters on family, attitude, celebration, busyness, and more, discover practical advice and wisdom to help navigate life’s complexities with intentionality and purpose. From money management to social media use, from forgiveness to community engagement, ...

Prepare your heart for Easter with these faith-filled, inspiring devotions. THE PASSION OF JESUS is a 40-day study for families, individuals, and small groups to draw closer to God and reflect on His gift to us on the cross. With grace, wisdom, and heart-felt teachings that will nourish your soul, devoted Christian author Peter DeHaan takes you on a spiritual journey to explore the miracles of Christ’s life, death, and resurrection. Shout praises with God’s people as their King rides into the holy city of Jerusalem. Join the disciples as they break bread with Jesus at the Last Supper. ...

Do you lose customers about as fast as you gain them? It doesn’t have to be that way. Customer service isn’t a once-and-done effort. It takes ongoing work to truly meet your customers’ expectations. In Sticky Customer Service, unearth practical, action-oriented insights to help you turn customer service from an embarrassing weakness into a business strength. With over three decades of business and entrepreneurial experience, Peter Lyle DeHaan, PhD, offers his prescriptions to serve customers better and stop driving them away. You’ll discover: • The three key areas where customer ...

Transform your leadership. Transform your business. It’s time to step up and become the kind of leader your business needs … the kind of leader you were destined to become. In STICKY LEADERSHIP AND MANAGEMENT, Peter Lyle DeHaan, PhD breaks down what it means to lead with integrity, passion, and efficiency. Instead of an academic treatise full of theory and rhetoric, DeHaan shares personal stories and eye-opening insights so you will be able to quickly identify what works and what doesn’t. This book will walk you through the steps to develop your own unique leadership style, giving you...