Customer Engagement

Product List
    • Use People Data to Transform the Future of Marketing Engagement
    • By: Martin Kihn, Christopher B. O’Hara
    • Narrated by: Sean Pratt
    • Length: 9 hrs and 9 mins
    • Release date: 05-11-21
    • Language: English
    • 5 out of 5 stars 14 ratings
    • CDPs are the hottest marketing technology around today, but are they worthy of the hype? Customer Data Platforms takes a deep dive into everything CDP, so you can learn how to steer your firm toward the future of personalization....

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

    • Transform Your Business Through Meaningful Engagement with Your Customers and Employees
    • By: Amanda Slavin
    • Narrated by: Amanda Slavin
    • Length: 4 hrs and 7 mins
    • Release date: 01-23-20
    • Language: English
    • 5 out of 5 stars 9 ratings
    • While instant communication is now easier than ever, people's attention is spread thin, time has never been more valuable, and disengagement in both customers and employees is at an all-time high. This means most brands never reach their full potential....

    Regular price: $14.95 or 1 credit

    Sale price: $14.95 or 1 credit

    • Why the Next Frontier of CS is Digital and How You Can Leverage it to Drive Durable Growth
    • By: Nick Mehta, Kellie Capote
    • Narrated by: Teri Schnaubelt
    • Length: 6 hrs and 58 mins
    • Release date: 07-09-24
    • Language: English
    • Not rated yet
    • In Digital Customer Success: The Next Frontier, a team of trailblazing customer success professionals and digital entrepreneurs delivers an insightful discussion of the next stage in customer success management.

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

    • How the World's Fastest Growing Companies are Modernizing Sales Through Humanization at Scale
    • By: Manny Medina, Max Altschuler, Mark Kosoglow
    • Narrated by: Walter Dixon
    • Length: 5 hrs and 29 mins
    • Release date: 05-28-19
    • Language: English
    • 4 out of 5 stars 13 ratings
    • Sales Engagement details the modern way to build the top of the funnel and generate qualified leads for B2B companies....

    Regular price: $13.75 or 1 credit

    Sale price: $13.75 or 1 credit

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    • Fire Up Your Company's Growth by Multiplying Customer Experience and Engagement
    • By: Andrew Frawley
    • Narrated by: Corey Gagne
    • Length: 5 hrs and 6 mins
    • Release date: 07-29-20
    • Language: English
    • Not rated yet
    • A new data-driven approach to building customer relationships that fuel sustainable business growth....

    Regular price: $19.95 or 1 credit

    Sale price: $19.95 or 1 credit

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    • Online Tools for Understanding Customers, Social Media, Engagement, and Key Relationships
    • By: Katie Delahaye Paine
    • Narrated by: Vanessa Hart
    • Length: 7 hrs and 27 mins
    • Release date: 07-09-20
    • Language: English
    • Not rated yet
    • In an online and social media world, measurement is the key to success. If you can measure your key business relationships, you can improve them. Even though relationships are "fuzzy and intangible", they can be measured and managed - with powerful results....

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

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    • How Brands Create Authentic Engagement by Understanding What Motivates Us
    • By: Joe Federer
    • Narrated by: Alex Knox
    • Length: 9 hrs and 14 mins
    • Release date: 07-14-21
    • Language: English
    • 4.5 out of 5 stars 11 ratings
    • Joe Federer draws on evolutionary biology, anthropology, neuroanatomy, and psychology, as well as more than a decade of hands-on experience, to explain why people act so differently in various online spaces and what they are seeking from participating in each one....

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

    • Engage and Retain Customers to Build the Future of Your Business
    • By: Nick Mehta, Robin Van Lieshout
    • Narrated by: Stephen R. Thorne
    • Length: 7 hrs and 59 mins
    • Release date: 12-26-23
    • Language: English
    • Not rated yet
    • Nick Mehta and Robin Van Lieshout deliver a playbook on how to cultivate meaningful communities that fuel quantifiable business growth. In the book, you'll learn how to capitalize on this new growth strategy to scale your company and develop excitement around your products and your firm....

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

    • How to Use Agile Selling, Real-Time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business
    • By: David Meerman Scott
    • Narrated by: David Meerman Scott
    • Length: 10 hrs and 30 mins
    • Release date: 07-27-20
    • Language: English
    • 3.5 out of 5 stars 3 ratings
    • The New Rules of Sales and Service shows how innovative businesses large and small are discovering new opportunities, strengthening customer loyalty, and mastering real-time buyer satisfaction.....

    Regular price: $21.49 or 1 credit

    Sale price: $21.49 or 1 credit

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    • Best Practices to Drive Rapid Innovation, Enhance Customer Engagement, and Champion Ethical Workplace Culture
    • By: Stephen Foster
    • Narrated by: James Lawrence
    • Length: 5 hrs and 1 min
    • Release date: 11-14-24
    • Language: English
    • Not rated yet
    • Experience a paradigm shift from perceiving AI as a complicated, distant concept to embracing it as a game-changing tool for your business. Your journey to innovation, growth, and market domination with AI starts here!

    Regular price: $19.95 or 1 credit

    Sale price: $19.95 or 1 credit

    • Unlock AI-Powered Strategies for Content Creation, Personalization, and Customer Engagement
    • By: Mike Robinson
    • Narrated by: Jason Prock
    • Length: 1 hr and 55 mins
    • Release date: 10-29-24
    • Language: English
    • Not rated yet
    • AI for Marketing & Sales Mastery is the ultimate guide for professionals looking to leverage the power of AI to transform their marketing and sales strategies.

    Regular price: $6.95 or 1 credit

    Sale price: $6.95 or 1 credit

    • The Future Is Immersive
    • By: Philip Kotler, Hermawan Kartajaya, Iwan Setiawan
    • Narrated by: Graham Rowat
    • Length: 5 hrs and 40 mins
    • Release date: 12-19-23
    • Language: English
    • 3.5 out of 5 stars 3 ratings
    • In Marketing 6.0, the celebrated promoter of the "Four P's of Marketing," Philip Kotler, explains how marketers can use technology to address customers' needs and make a difference in the world....

    Regular price: $13.99 or 1 credit

    Sale price: $13.99 or 1 credit

  • Regular price: $11.99 or 1 credit

    Sale price: $11.99 or 1 credit

    Included in Plus membership
  • Regular price: $21.49 or 1 credit

    Sale price: $21.49 or 1 credit

    • How to Create a Remarkable Culture That Wins the Hearts of Customers
    • By: Dee Ann Turner
    • Narrated by: Pam Ward
    • Length: 6 hrs and 12 mins
    • Release date: 09-03-19
    • Language: English
    • 4.5 out of 5 stars 99 ratings
    • When it comes to running a business, the most important decisions a leader makes are not about products or locations - they're about people. For the past 33 years, Dee Ann Turner has been recruiting, training, and retaining some of the best employees in the restaurant business....

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

    • How to Build Teams of Micro-Innovators, Problem Solvers, and Customer Advocates
    • By: Karin Hurt, David Dye
    • Narrated by: Karin Hurt, David Dye, Amy Edmonson
    • Length: 5 hrs and 41 mins
    • Release date: 07-28-20
    • Language: English
    • 4.5 out of 5 stars 22 ratings
    • Courageous Cultures provides a road map to build a high-performance, high-engagement culture around sharing ideas, solving problems, and rewarding contributions from all levels....

    Regular price: $19.79 or 1 credit

    Sale price: $19.79 or 1 credit

    • Unlock Your Potential, Build Your Brand, and Maximize Profits in the Digital Marketplace
    • By: Barrett Williams, ChatGPT ChatGPT
    • Narrated by: Virtual Voice
    • Length: 4 hrs and 29 mins
    • Release date: 04-21-24
    • Language: English
    • Not rated yet
    • Dive into the all-encompassing guide of the digital business world in "The Online Entrepreneur's Playbook". This eBook dissects the concepts of ...

    Regular price: $4.99 or 1 credit

    Sale price: $4.99 or 1 credit

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    • Revolutionizing Customer Engagement Through Continuous Digital Innovation
    • By: Alan Trefler
    • Narrated by: Don Sobczak
    • Length: 5 hrs and 58 mins
    • Release date: 07-27-20
    • Language: English
    • Not rated yet
    • Is your company prepared for the Gen D future, or is it heading toward life support? A lot of companies are going to die over the next few years not because of macroeconomic stress but because there is an emerging generation that is radically changing the rules of customer engagement....

    Regular price: $13.75 or 1 credit

    Sale price: $13.75 or 1 credit

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    • Harnessing Data and AI to Reinvent Customer Engagement
    • By: Tom Chavez, Chris O'Hara, Vivek Vaidya
    • Narrated by: LJ Ganser
    • Length: 6 hrs and 17 mins
    • Release date: 02-19-19
    • Language: English
    • 4 out of 5 stars 116 ratings
    • The team behind the data management platform that helps fuel Salesforce - the number one customer relationship management (CRM) company in the world - presents this indispensable guide to data-powered marketing....

    Regular price: $19.95 or 1 credit

    Sale price: $19.95 or 1 credit

    • Time-Tested Strategies for Research, Segmentation, New Product Development, Innovation, and Related Topics in Modern Marketing
    • By: Bharat Rao
    • Narrated by: Virtual Voice
    • Length: 6 hrs and 53 mins
    • Release date: 02-22-24
    • Language: English
    • Not rated yet
    • An indispensable guide for individuals seeking to gain a comprehensive understanding of the core concepts of marketing. The goal of this book is to...

    Regular price: $9.99 or 1 credit

    Sale price: $9.99 or 1 credit

    Included in Plus membership